Uhaul customer service was the most useless thing Iâ€™ve ever experienced. It was not made known that if you were using mobile pickup (outside of business hours) you had to provide two â€œalternate contacts.â€ Then uhaul customer service proceeded to HARASS the alternate contacts at 5:30am but calling them five times and hanging up on them. Then they proceeded to harass me and had the audacity to tell me that the alternate contacts werenâ€™t answering - which was FALSE. This entire ordeal JUST TO GET THE KEYS took 45 minutes Into the start of my reservation - which they refused to refund me. It then took another five phone calls to get a hold of someone to extend my reservation because of this delay - and they wanted to them charge me to extend the reservation because of their mistakes. It was the most unorganized and atrocious experience. I will never use Uhaul ever again.
Moving Truck Rental in Bushwick, NY at Pure Energy
Moving to or from Bushwick, NY 11221? Get FREE truck rental rate quotes at Pure Energy.
Get FREE moving truck, pickup truck and cargo van rental quotes at Pure Energy
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Bushwick, NY.
Cargo vans and pickup truck rentals in Bushwick, NY
U-Haul cargo van rentals and pickup trucks in Bushwick, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Bushwick, NY 11221. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
You'll have to look at it after people uses it and make sure it's clean for the next person but all and all it was ok
The woman who works there seems to be racist towards me as an Asian. Really rude, she told me to keep distance from her and self check in which her Co worker ended up helping me instead of her. You should not be hired a racist person during this pandemic. The situation is already bad. I'm not even Chinese but them racist be treating me like I'm some kind of virus carrier.
Staff members were very courteous and professional.
Jean, the representative was very helpful and knowledgeable and everything went smoothly!
Thank you for making this a pleasant experience, my rental was ready when I arrived to pick it up. The person who helped me at the desk was courteous, professional and helpful. Iâ€™d definitely recommend renting from this location.
Professional, knowledgeable and detailed, all attributes of the employee in helping me on Sunday.
Everyone was really nice and service was really quick.
Simply make sure your vehicle works 100% as i don't have the time or patience to push one of your trucks out of the middle of the street
Every time I rent from Uhaul I mean to complain about this, and I'm finally doing it. Why do you NEED to have two phone numbers? I don't WANT you to have a friend's phone number in your database. I don't HAVE a second phone number, because ... it's 2020. Please get rid of this ridiculous anachronistic policy. I won't rent from you again until you do.
The attendant was extremely rude and was not helpful in properly explaining what is needed from me to complete the pick-up.
When I returned the vehicle after hours at around midnight, I was approached very aggressively by a man, as if to be mugged. I fled to the window where the gas station employee was, which offered some relief. However, it seems like security could be better here to avoid such things.
Worst Place ever rude and unprofessional, It Needs To Stick To Being A Gas Station Because These Workers Are Disrespectful And Have Lack Of Communication .... Remember when people are renting from you , you arenâ€™t doing us a favor we owe you nothing we pay for what we need so act like you want our business and stop giving the impression that you donâ€™t need our funds itâ€™s a business and the needs of the business should always come first??
The "24 Hour Truck Share" option turned out to be terribly inconvenient. I received an email confirmation with my reservation but it wouldnt show up on my app. I even went by this Uhaul location in person the night before my rental b/c I wanted to make sure that everything was OK and set for the correct time- and they assured me it was. The morning of my reservation, I was unable to check-in via your Uhaul app, I had to ask for assistance and call your corporate number who finally said theres a "glitch in the system" I was an hour late for my work day because of this app glitch.
The (Iâ€™m assuming) owner was really helpful during after hours drop off and really made a potential frustrating situation a breeze when a typo in my email address yielded difficulties in processing my return without assistance. Second time I rent from this uhual and will continue to in the future.
They did not have the truck I needed and requested over 3 weeks prior.
Nothing, you're the best in Brooklyn.
Customer service is horrible/staff isnâ€™t welcoming at all
Short wait on getting the truck.
The service guy was as rude as you can get
To whom it may concern,the service was excellent I would recommend this location to anyone who ask me immediately, thank you God bless
I was desperately searching for a rental and the attendant at this location managed to get me a list minute reservation. I booked the cargo van originally for 2 days, but then extended it again, then again, then again. Each time I spoke to someone on the phone they were friendly, informative, and courteous. They always emailed me promptly after we'd hang up the phone. I really enjoy the customer service and attention to detail this location provides.
Self check out did not work Counter agent was not welcoming. Good uhall service overall aside from that