The price for the time I needed it was high. I had it for about an hour. Could have an option for an hourly rate.
Elizabeth S
Customer Reviews for Air Tight Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location is fine it was the online customer service that was horrible I was hung up on twice. I will never recommend U-Haul again.
John OPickup and drop off were easy and the staff was friendly and helpful.
Lee FSuper friendly drop off location.
JASON WThe whole picking up the truck process was a little overboard. I think it would be easier if they ask all these questions during the intial application . I thought after it was approved pickup would be quick and easy but it was not
Veriah WReturn truck online return failed. Don’t know why. I was in the middle of taking pictures and the process closed out and I couldn’t get it back again
Robert MNothing. I want to thank Terry and the staff for being so helpful and supportive..
grace hService is good keep doing it
JEROME HGreat service. I would like a longer ramp for loading. Excellent service!
Marion BThe truck was parked inside a gated storage facility and not out in the parking lot. Thankfully someone renting a storage unit opened the gate and we were able to gain access to the U-Haul truck. Our pick up time was 7am and the storage facility did not open until 8am.
John HWe were billed multiple times for what should have been one transaction. Please resolve immediately
stephanie bOverall was a good visit except for the fact it was a woman that loudly kept saying how it smelled of pot , and disgusting remarks . She was right down rude, I would suggest this uhaul spot to others if this lady wasn’t there . I will be taking my money and business else where .
Lexus EFix the suspension on the truck that I rented. It rides very rough.
Michelle PEverything was great!
Anna SNICE SALESPERSON BUT NOT FAMILIAR WITH THE SOFTWARE AND THE RENTAL PROCESS.
ANDREW LThey reserved wrong truck for me
Joy SI have no complaints or comments except to say that they were very pleasant and helpful. Thank you all that made this experience easy .
Judy TKeep doing what your doing. Very Professional & customer service oriented. Thank You soooo Much!!!
Edith F