Thanks for being flexible and helpful.
Declan K
Customer Reviews for Airport Auto Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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Juan GGreat Uhaul dealer to work with on the phone and in person.
Don BClean the inside of the truck. This truck was FULL of what appeared to be dog hair.
Kenneth AEverything was great!
Ilana RAfter hours return was super easy
Ann HAnother awesome UHAUL experience!
SCOTT MNo need to improve everything was perfect.
AINSWORTH HGreat experience.
Edward DPrices are way too high!
RON SThe gentleman working on Saturday 7.18 was awesome!!!!
SCOTT MMy only issue was there was no ramp on the back of the Uhaul. Everything else was fine
Retina SCustomer service is not priority one. Truck had issues.
Kenneth ATyrell and his worker were friendly and excellent workers!
jacquelyn hRenting a truck with a quarter tank is inconvenient for the customer
JOHN TGentleman was very customer service friendly. Easy checkout
James LWe dropped the truck off after hours.
Jacqueline KI did not go inside but it was quick and easy drop off. This location could offer airport shuttle service or partner with an uber.
Tamea GFor me the rental was quick and easy
Charles OPeople were friendly and got me out the door fast. Have used several times and will continue to go back.
DAVID CLocation was great. The app for online return was poor. Took 40 min or more to go thru process because the app wasnt responding.
Al CFriendly & professional. This U-haul team is very helpful and accommodating. It's the only place I rent. They make the moving process so much easier!
Meghan MVery helpful staff
Thomas AEverything in great condition
MICHAEL LNothing all is as it should be
Mark DFriendly staff helpful
Mark DBoth of the gentlemen at this location were so nice and helpful to my sister and I. Will be renting a UHaul from here again!
Abi DNice, family owned business. Pleased with the van I rented.
Kathleen RRichard was very helpful and had great customer service. I wish more companies had staff that that emulated his professionalism.
Ned MGood work
Julio PI speak on the Windsor locks location, the guys there were above and beyond professional and nice! I would use them again and again!
Robert mWonderful staff
Mahmood MThe guys who run this location are great. The equipment worked out perfect
Landon BVery efficient and easy, a great experience.
Ed SThere has always been a truck/van available for me the same day. Very easy transaction, and wonderful service. Thank you guys. Mike Y.
MICHAEL YGreat Service! Highly recommend!
Laura CI cant think of anythingthat this location could do better. tThe owner and his sin are doing a fine job operating this business.
Robert GEvery thing went well so no complaints.
Catrice BThe check in process had some difficulty due to equipment in the office. Very happy with the truck.
Michael CExcellent service with a smile
Joseph LGreat people to deal with I appreciate . It.
david dVery nice people to work with, and a very quick, efficient office in Windsor Locks, CT. Super People
Bert LFantastic customer service, was more than accommodating. Will only use this location when in need of uhaul services moving forward
Brendan LCouldn’t get your app to take pictures I took photos requested, but had no option to upload them.
STEPHEN PNothing. Vehicle was clean and ready to go at 8:00am. Very friendly staff
john sTh staff was very helpful, kind, friendly and made sure everything went very smoothly!
ETHAN VMay appreciated Rick understanding & showing professionism, honesty, respectfulness in his work
mamai sThis location is one of the best I have ever rented from.
Rory IThe team at this location are top notch. They made the rental the least of my concerns during a busy move. Location safe and easy to access from the highway. Thanks guys
Keith ATwas my second time using this Uhaul location. The equipment was good to go, and the tech was quick and professional. Highly recommend
TJ MVery easy pickup and drop-off.
DAVID IOwner was very friendly and helpful. He made the entire pick up and drop off process as easy as possible.
Daniel GHandy location, quality equipment, easy to deal with, friendly and helpful owner.
Robert CThe break pedal is wayyyy too high up compared to the gas! Was very uncomfortable but other than that I really love the mobile log in !
Elijah SEverything was great
Harry V