Customer Reviews for Airport Road Storage

59 reviews

3700 Airport Road   Waterford, MI 48329

(248) 623-4000

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(248) 623-4000

3700 Airport Road
Waterford, MI 48329

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Easy to business with. Staff very courteous and helpful.

Ronald B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamie C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joe T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane H  |  Overall Experience 
Rating:
5.0

By FAR the BEST storage facility I have ever worked with!

ANDREW C  |  Overall Experience 
Rating:
5.0

Thank you. The only reason I moved was I was able to find a facility significantly closer to home.

Thomas C  |  Overall Experience 
Rating:
5.0

Office staff were outstanding to work with. Very professional and personable.

Mike H  |  Overall Experience 
Rating:
5.0

No lighting inside unit. Searching for paper work in a thunderstorms with the door closed was a pain. Thangs that make you go ummmmmm. . 😆

Richard Y  |  Overall Experience 
Rating:
5.0

I was comfortable leaving my belongings in this facility. It's gated and lit up. I had no issues here.

TJ K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE F  |  Overall Experience 
Rating:
5.0

Clean facility, easy entry & exit, wide aisles. Friendly staff willing to work with you. Good communication.

BARRY D  |  Overall Experience 
Rating:
5.0

I really appreciated that the office staff was so pleasant and helpful.

Kimberly T  |  Overall Experience 
Rating:
5.0

I reserved a storage unit online. Confirmation #1026853-00103082. When I got there, I was told you can't reserve online and the 15 x10 unit was gone so I had to get a 20x10 for the added cost, less $10.00 for my troubles. if you aren't allowed to reserve online then that needs to be removed from the site and a notice saying, "to reserve a unit or space, please call......" If I had known that, I would of called and got what I wanted.

BARRY D  |  Reservation 
Rating:
5.0

No complaints! Hope to park our Trailer again in October with you!

Elizabeth K  |  Overall Experience 
Rating:
5.0

Great location and great facility! Highly recommend.

Tracey L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen W  |  Overall Experience 
Rating:
5.0

Airport Road Storage has been professional, pleasant, accommodating, and helpful. I will continue to go back to them for any storage needs.

STEPHANIE B  |  Overall Experience 
Rating:
5.0

Great location and facility. Super helpful and friendly staff too.

John J  |  Overall Experience 
Rating:
5.0

Airport Road Storage is the only facility that I use! The staff is always efficient and friendly! The facility is always very clean and secure! Very affordable too!

Jennifer B  |  Overall Experience 
Rating:
5.0

Very easy to setup up online and acces was a breeze.

David C  |  Overall Experience 
Rating:
5.0

The sites are really not pull through for anyone with over a 20 foot trailer. We were disappointed that it was so tight. We decided it wasn't worth risking damage to our RV. Everything else about the storage was nice. If the road was wider or maybe the lots more on an angle it would have worked. We would love to be in the first row where the road is wider. Staff was very friendly and helpful.

ANITA L  |  Overall Experience 
Rating:
5.0

Great staff,great facility very reasonable. I definitely recommend using airport road storage.

Mathew M  |  Overall Experience 
Rating:
5.0

Peace of mind while items in storage.

Nancy F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rich B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nick R  |  Overall Experience 
Rating:
5.0

We've used a number of storage facilities in the past, this one is by far the best !! Only leaving because we moved.

Beth W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dan F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon H  |  Overall Experience 
Rating:
5.0

Staff is always helpful and professional.Units are clean and well maintained.

Cheryl C  |  Overall Experience 
Rating:
5.0

Megan and the Staff are excellent to work with !

James S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roger A  |  Overall Experience 
Rating:
5.0

Competitively priced as well. Thanks, -Aaron

Aaron B  |  Overall Experience 
Rating:
5.0

Great experience would recommend to anyone

Robert S  |  Overall Experience 
Rating:
5.0

Thank you

RANDALL N  |  Overall Experience 
Rating:
5.0

I was very pleased with the cleanliness of the facility. The staff were very accommodating and friendly. I would definitely recommend this company!

Debra M  |  Overall Experience 
Rating:
5.0

We used for about a year, nice location and convenient for us. Reasonably priced for secure and locked area.

DORREN G  |  Overall Experience 
Rating:
5.0

Excellent facility to store any RV or Boat!!

David C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRAD H  |  Overall Experience 
Rating:
5.0

Thought about it for quite awhile before giving it up, but sold our class A. Hope to call in the future if I get another RV. Great experience having our rig there and so close to home as well

Mark M  |  Overall Experience 
Rating:
5.0

We sold the boat which is why we moved it out. Hopefully will get another in the near future and will be storing it with you.

Nancy K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES G  |  Overall Experience 
Rating:
5.0

Excellent customer service if I lived in Detroit I would still use the this facility. Number one in my book.

VERA E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark P  |  Overall Experience 
Rating:
5.0

Airport Road Storage was an excellent place to store my RV Travel Trailer this past year. The people working in the office are great to work with and I had nothing but a positive experience while using this facility. Airport Road Storage will be my first choice, should the need arise in the future.

Bill C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin L  |  Overall Experience 
Rating:
5.0

Great staff to work with.

Jeremy W  |  Overall Experience 
Rating:
5.0

It was a great service-however, the day we moved remaining items it was raining and the power went out-we had to go thru concrete area. We had to wait 25 minutes before someone would open the gate-

Tresa A  |  Overall Experience 
Rating:
5.0

Would highly recommend this place, loved how they pro rated and gave your money back if your weren’t in the storage unit for the whole month. Super nice people and easy to work with. Thank You!

Kristen C  |  Overall Experience 
Rating:
5.0

Thank you

Constance w  |  Overall Experience 
Rating:
4.0

The facility was clean and we'll maintain. I would recommend this storage facility to all my friends.

William S  |  Overall Experience 
Rating:
5.0

Clean, dry, secure, well maintained. Highly recommend.

ROBERT B  |  Overall Experience 
Rating:
4.0

Great customer service, It would be nice to have a dumpster on facility to throw out items or boxes we don't need just a suggestion

CHERAYE K  |  Overall Experience 
Rating:
4.0

Glad to be done renting, my personal property was secure. Thank you

ROBERT S  |  Overall Experience 
Rating:
5.0

Have a friend who will store the bus free within a locked enclosure.

WATERFORD C  |  Overall Experience 
Rating:
4.0

The people running the facility are very nice and helpful. The facility itself is very well maintained.

Privacy R  |  First Impressions 
No reviews have been submitted for this location.

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