Customer Reviews for Alaska R&R Laundry & RV Park LLC
(U-Haul Neighborhood Dealer)

510 reviews

8620 W Parks Hwy   Wasilla, AK 99623
(@Pitman Rd)

(907) 357-8428

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(907) 357-8428

8620 W Parks Hwy
Wasilla, AK 99623
(@Pitman Rd)

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

chad S. 
Rating:
5.0

Customer did not leave a comment.

Olga L. 
Rating:
5.0

Customer did not leave a comment.

Suzanne B. 
Rating:
5.0

Nothing

Cheryl V. 
Rating:
5.0

Customer did not leave a comment.

Richard A. 
Rating:
5.0

Great friendly service 🙂

Nina L. 
Rating:
5.0

Great people. They are always my choice for U-Haul needs.

George S. 
Rating:
5.0

keep up the great work :)

John K. 
Rating:
5.0

Nothing this was a great experience all the way around. Folks were friendly and helpful. This was my first big moving vehicle rental and they assisted in getting only what I needed nothing more.

Susan K. 
Rating:
5.0

Very friendly, helpful staff there. They have been my choice for rentals for years now.

George S. 
Rating:
5.0

Customer did not leave a comment.

Stacia W. 
Rating:
5.0

Customer did not leave a comment.

Laura B. 
Rating:
5.0

Service at this location , even with all of the road congestion is off the hook!!!!!!! By far the BEST U-Haul dealer serving the valley for over15 years!!

Hope K. 
Rating:
5.0

Customer did not leave a comment.

Sioux G. 
Rating:
5.0

Very nice employees

Audrey M. 
Rating:
5.0

Make sure all vehicles are maintained and drive well and tires are balanced and no exhaust leaks

DARYL G. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

Rodney John S. 
Rating:
5.0

Customer did not leave a comment.

JASONKEITH H. 
Rating:
5.0

Great experience my 1st time renting a trailer

Katrina Lee B. 
Rating:
5.0

Thank you so much, keep up the good work :)

John K. 
Rating:
5.0

Customer did not leave a comment.

Lola F. 
Rating:
5.0

Awesome! Thales you!

Ronald J. 
Rating:
4.0

Renter said 7/8 full on fuel , guavge reads 3/4 when I picked it up . Drive 80 miles , I went ahead and filled the truck with fuel before tournament it in . 19 gallons 🤪 $74 ! Great truck and good service thanks !

Terry M. 
Rating:
4.0

Very good service nice people And good price

Patrick W. 
Rating:
5.0

Super easy to work with. Excellent service.

Casey R. 
Rating:
2.0

Over charged 182 dollars had to go back twice to get the correct refund. Not good at all they charged us for a dolly and pads that I did not order. Will use a different location to move things out of storage.

Todd L. 
Rating:
5.0

Customer did not leave a comment.

Kris R. 
Rating:
5.0

Nothing. Y'all were friendly from the moment we walked in. Thank you. I'll be coming back!! This time by myself lol.

Miriama P. 
Rating:
4.0

Customer did not leave a comment.

Stephen P. 
Rating:
5.0

Everything went fine. Great service. Nice truck!

Kris R. 
Rating:
5.0

Customer did not leave a comment.

Rob K. 
Rating:
3.0

I wish it was a bit closer to town but all in all great place to grab a truck from in a pinch.

JOSHUA G. 
Rating:
5.0

AK R&R is a great place to rent your next U-haul. Easy to find and great customer service.

Alisa F. 
Rating:
5.0

Great people!! Thank you so much.

Kris W. 
Rating:
4.0

trailer needed to be cleaned when we used it. Suggest U-Haul make sure the equipment is cleaned prior to next rental.

Harrison C. 
Rating:
5.0

David is the best to work with.

Bill L. 
Rating:
5.0

The vehicle had studded tires at a time of year that could get the driver a ticket Friendly people; No hassle; reasonable price

Arthur S. 
Rating:
5.0

Customer did not leave a comment.

Rob K. 
Rating:
5.0

Reduce rates

gretchen H. 
Rating:
5.0

Customer did not leave a comment.

Aurora P. 
Rating:
5.0

Customer did not leave a comment.

Brooke S. 
Rating:
5.0

Customer did not leave a comment.

Greg C. 
Rating:
5.0

Customer did not leave a comment.

SUZETTE V. 
Rating:
5.0

They were so helpful and nice

Jolene G. 
Rating:
5.0

Customer did not leave a comment.

Wyn F. 
Rating:
5.0

We always rent from this U-Haul location. Their service is outstanding, and always a pleasure doing business with these people, I've been renting U-Haul's from them for at least 20 years and never a problem!! You for sure won't be disappointed, the best in the valley!!

Arlene B. 
Rating:
5.0

Customer did not leave a comment.

Patty D. 
Rating:
5.0

Customer did not leave a comment.

Sean M. 
Rating:
5.0

Hope was friendly and very helpful!

Ronda S. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Malachi L. 
Rating:
4.0

Customer did not leave a comment.

Ron S. 
Rating:
5.0

I believe her name was Karen from The Ancohrage location called an snapped at me when are you going to Pickup the truck I said I'm painting right now I'm trying to get finished before it rains I must put down a time ! I considered her very rude an down right mean! However the staff at R & R we're very nice an helpful!!

Gary C. 
Rating:
5.0

Customer did not leave a comment.

WAUSAUMOUTOUIKW S. 
Rating:
5.0

Customer did not leave a comment.

Rob K. 
Rating:
5.0

Great experience, David Kelly was awesome!

Jamie O. 
Rating:
5.0

Customer did not leave a comment.

Olivia F. 
Rating:
5.0

Customer did not leave a comment.

Shane P. 
Rating:
5.0

Customer did not leave a comment.

Veronica M. 
Rating:
4.0

David was very helpful and made the UHaul rental a breeze . Thank You !!

Kim H. 
Rating:
5.0

Customer did not leave a comment.

RICKY M. 
Rating:
4.0

Customer did not leave a comment.

Deborah L. 
Rating:
5.0

Vehicle is ready to use!

Ricky M. 
Rating:
5.0

Helpful and even accommodated a small time change cheerfully.

WENDY M. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
5.0

Always great to deal with. Pick up and drop off are great! Look forward to using this location again!

Shanie H. 
Rating:
5.0

Customer did not leave a comment.

Ricky M. 
Rating:
5.0

Customer did not leave a comment.

Haley E. 
Rating:
5.0

No improvement needed.

MOLLY M. 
Rating:
5.0

The guy at the U-Haul on the Parks highway was wonderful nice guy all I can say is the trucks need new tires got stuck he was wonderful came and helped us got get unstuck

tony J. 
Rating:
5.0

Reduce your rates

gretchen H. 
Rating:
4.0

Customer did not leave a comment.

andria M. 
Rating:
5.0

Inform the renter that they will need to take pictures upon returning the vehicle, when office is closed. I put the keys in the drop box, then opened app to turn- in vehicle, coukd not get pictures requested to prove it was turned in and miles as well as mileage.

John D. 
Rating:
5.0

Equipment was in top condition and you get a quick pick up and return at this location.

Timothy F. 
Rating:
5.0

Customer did not leave a comment.

Kenneth K. 
Rating:
5.0

Customer did not leave a comment.

Randy B. 
Rating:
4.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

gretchen H. 
Rating:
5.0

Customer did not leave a comment.

JORGE R. 
Rating:
5.0

A quick in and out at this location.

Timothy F. 
Rating:
5.0

Customer did not leave a comment.

Brianna K. 
Rating:
5.0

R&R Uhaul always has the best customer service! They have any size uhaul or uhaul equipment that you need ! Very loyal and dependable to the community!! They are highly impressive !

Wausaumoutouikwe S. 
Rating:
5.0

Customer did not leave a comment.

DAVID K. 
Rating:
4.0

Customer did not leave a comment.

JASON B. 
Rating:
5.0

Rep was very accommodating. Called me when the truck was ready, took my payment on the phone. Told me how I could pick it up after hours. Was in a tough position and he really helped me out in a timely manner. Thank you!

Debra F. 
Rating:
5.0

Customer did not leave a comment.

Debra S. 
Rating:
5.0

Customer did not leave a comment.

Bill S. 
Rating:
4.0

Everything was easy, from reservation to pickup and dropping off.

Karen A. 
Rating:
5.0

Customer did not leave a comment.

BEVERLY T. 
Rating:
5.0

very happy with trailer rental. everybody was helpful , and up front with pricing, thanks i appreciate the service

brian S. 
Rating:
4.0

Customer did not leave a comment.

Cindy B. 
Rating:
5.0

Very friendly staff, and easy to deal with. I would use them again.

George S. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

Alan J. 
Rating:
5.0

Nothing

Bill L. 
Rating:
3.0

basic services not performed on truck.

Dennis H. 
Rating:
5.0

Nothing. No need to change anything. I've used this U-HAUL location several times over the last three years and they've always gone above and beyond for me

CURT F. 
Rating:
5.0

Repeat customer and always satisfied! Great crew, great company! Thank you!

Jeff C. 
Rating:
5.0

Customer did not leave a comment.

Keith G. 
No reviews have been submitted for this location.

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