Customer Reviews for Alexanders Automotive
(U-Haul Neighborhood Dealer)

1270 reviews

1601 Lewisville Clemmons Rd   Clemmons, NC 27012
(S Of Hwy 421)

(336) 766-2132

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(336) 766-2132

1601 Lewisville Clemmons Rd
Clemmons, NC 27012
(S Of Hwy 421)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
2.0

Difficult access to location. very congested

Michael B. 
Rating:
5.0

Give a discount when something goes wrong I had to sit for 2 hours due to a tire blow out luckily that's all that happened.

PAUL D. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

ABIGAIL I. 
Rating:
5.0

Dean and Renae were both fast and efficient!

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

MARK A. 
Rating:
4.0

mechanically the steering was very bad

GARY C. 
Rating:
5.0

Nothing they could do better! I have rented from Alexander's several times in the last few years and they are always extremely nice and have exactly what I need when I need it!

Ronald H. 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA R. 
Rating:
5.0

Customer did not leave a comment.

EDWARD S. 
Rating:
5.0

I've been using U-Haul for several decades and one of the best experiences! Thanks...

Paul R. 
Rating:
4.0

Customer did not leave a comment.

DEMETRIUS P. 
Rating:
3.0

Customer did not leave a comment.

Felicia H. 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO T. 
Rating:
5.0

Van was ready to go, Easy check in and return

Karin G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER H. 
Rating:
3.0

My entire Uhaul experience was TERRIBLE, I pray I will never have to use uhaul again, and I will never recommend them to anyone!!!!

TAMICA T. 
Rating:
5.0

The guys at Alexanders were friendly and helpful... Processed my request quickly and got me back out on the road... The equipment was clean and ready to use...I would recommend them to anybody in the area that needs a uhaul for prompt and friendly service...

J G. 
Rating:
3.0

Customer did not leave a comment.

SHARON H. 
Rating:
5.0

Customer did not leave a comment.

MARGARET M. 
Rating:
3.0

Customer did not leave a comment.

JOHN D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
1.0

Customer did not leave a comment.

James H. 
Rating:
4.0

Customer did not leave a comment.

ANDREW F. 
Rating:
5.0

Customer did not leave a comment.

STEVEN L. 
Rating:
4.0

Customer did not leave a comment.

Lori W. 
Rating:
5.0

Closer in town

rodney S. 
Rating:
3.0

Customer did not leave a comment.

Steven B. 
Rating:
4.0

Customer did not leave a comment.

george E. 
Rating:
5.0

Customer did not leave a comment.

Terrance J. 
Rating:
5.0

Excellent customer service!!! Rented there before and will rent again there the next time I need a truck or trailer!

Larry C. 
Rating:
5.0

Customer did not leave a comment.

ISAAC W. 
Rating:
4.0

I actually reserved the uhaul trailer at a different location and I was able to get what I needed from the Alexander location. Overall, it was a breeze for pick up and delivery. The counter attendant that made my reservation was outstanding and knowledgeable of her position!

DARRELL M. 
Rating:
5.0

No need for improvements Dean is Excellent II

MAXIMO P. 
Rating:
5.0

Customer did not leave a comment.

Jacob A. 
Rating:
5.0

Quick and easy process.

KEVIN S. 
Rating:
5.0

N/A

BRANDI B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
4.0

Customer did not leave a comment.

George B. 
Rating:
5.0

Good service

ION S. 
Rating:
4.0

Parking is kinda cramped. Guy didn't wear a mask at all. Other than that he Was super nice and helpful.

Tiera S. 
Rating:
5.0

Customer did not leave a comment.

KENNETH K. 
Rating:
5.0

The truck was clean, BUT was not well maintained. It was missing a big piece of underpinning and had an issue with the ignition and gear shifter. Was very difficult to get into gear. The location said this was not one of their trucks, but had been returned there.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL B. 
Rating:
5.0

Customer did not leave a comment.

BRIAN W. 
Rating:
2.0

I reserved 10 furniture pads when I reserved the truck rental. When I picked up the truck I was told someone had taken all the pads the site had earlier that day. I think they should have kept the 10 pads I reserved. Supposedly they took the pad rental off of my bill but I don't have a way of verifying that.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

Katlyn V. 
Rating:
4.0

I was disappointed to know I was charged mileage and then had to also replace the gas. Think this should be included.

Jody S. 
Rating:
2.0

Train the staff. I waited almost an hour and a half to get my equipment and was never offered a discount an extension or anything else. When I finally got the equipment I was late for all my scheduled appointments. Not a good experience.

WILLIAM L. 
Rating:
3.0

Customer did not leave a comment.

Terry J. 
Rating:
4.0

Customer did not leave a comment.

MICHELLE L. 
Rating:
5.0

Alexander's Automotive provided excellent service. Very friendly, helpful, and equipment was well cared for.

MATTHEW L. 
Rating:
3.0

Limited area for return safely Improvements could be made for weekend returns

DOUGLAS H. 
Rating:
5.0

Customer did not leave a comment.

BRIAN P. 
Rating:
2.0

There was no one in the office at 12:30 mid-day, even though their advertised closing time was 5:30 pm...

CARLOSA L. 
Rating:
5.0

Not a thing. Best Uhaul experience in 20 years.

Keith P. 
Rating:
5.0

Customer did not leave a comment.

Jeremy D. 
Rating:
5.0

Customer did not leave a comment.

ANDREW M. 
Rating:
4.0

Customer did not leave a comment.

BETH G. 
Rating:
5.0

Customer did not leave a comment.

Patrick J. 
Rating:
5.0

Customer did not leave a comment.

ALBERT M. 
Rating:
5.0

Customer did not leave a comment.

Joe F. 
Rating:
5.0

Customer did not leave a comment.

Decarlo C. 
Rating:
4.0

The parking lot was was super full at the end of the night and people were jockeying for a place to park. Perhaps signs indicating for smaller trucks to park in the back with directional arrows would be helpful. The staff were AMAZING and the equipment was great and the process streamlined and easy.

KATHERINE S. 
Rating:
5.0

Customer did not leave a comment.

Diana B. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL B. 
Rating:
3.0

Forgot to give me dolly which made move difficult. I thought it was loaded in trailer. Otherwise, very friendly and was very detailed about Uhaul requirements.

Kathryn W. 
Rating:
5.0

Customer did not leave a comment.

Ed L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
5.0

Customer did not leave a comment.

VIRGIL T. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Travis B. 
Rating:
5.0

Proprietor was helpful and accommodating.

James T. 
Rating:
4.0

Excellent during return

JOSEPH A. 
Rating:
3.0

Better parking

FREDERICK D. 
Rating:
5.0

Customer did not leave a comment.

CARLI JEAN S. 
Rating:
4.0

Customer did not leave a comment.

Jasmime S. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Very convenient

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

Sterling W. 
Rating:
4.0

Very nice and friendly staff. Easy process.

Sharon N. 
Rating:
5.0

Customer did not leave a comment.

GINA M. 
Rating:
3.0

Customer did not leave a comment.

William H. 
Rating:
5.0

They are excellent!

IAN M. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
3.0

Customer did not leave a comment.

TRISHA F. 
Rating:
5.0

Customer did not leave a comment.

Janet B. 
Rating:
5.0

The person helping me was courteous and helpful.

DAVID T. 
Rating:
5.0

Customer did not leave a comment.

KEVIN L. 
Rating:
4.0

Customer did not leave a comment.

SAVANNAH C. 
Rating:
4.0

Customer did not leave a comment.

Robert B. 
Rating:
4.0

I was not able to return my truck on line. It would not recognize my location and there was no option to put it in manually. I tried calling UHaul and was on hold more than 10 minutes. They said return the truck during regular business hours. There was no way for me to do this.

SYLVIA B. 
Rating:
4.0

Customer did not leave a comment.

Philip M. 
Rating:
4.0

Customer did not leave a comment.

Russell Y. 
Rating:
3.0

Customer did not leave a comment.

Timothy S. 
Rating:
4.0

The star of the show was the uhaul website user experience. Very easy to use!

Tracy C. 
Rating:
4.0

Customer did not leave a comment.

CHANDRA H. 
Rating:
5.0

Customer did not leave a comment.

Justin R. 
Rating:
5.0

Customer did not leave a comment.

Tiffany M. 
No reviews have been submitted for this location.

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