Customer Reviews for Alex's Gas Bar
(U-Haul Neighborhood Dealer)

602 reviews

13 Sykes St   Meaford, ON N4L1P4

(519) 538-0188

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(519) 538-0188

13 Sykes St
Meaford, ON N4L1P4

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 9 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

John was a great contact, super nice, friendly & helpful. thank you, Stephen Parsons

Stephen P. 
Rating:
5.0

Nothing

Debbie R. 
Rating:
5.0

Customer did not leave a comment.

Garth B. 
Rating:
4.0

The check in (vehicle pick-up) process took quite a long time. This appeared to be due to difficulties with the centralized UHaul application. So I wouldn't blame the local agent ... but perhaps UHaul could look at improving the application that they have their local agents use.

Alan H. 
Rating:
5.0

You have perfected the quick self check out check in process. Thanks

Ryan C. 
Rating:
5.0

Customer did not leave a comment.

Janet D. 
Rating:
5.0

Everything was fine and went very well!

Richard E. 
Rating:
5.0

Customer did not leave a comment.

KEN B. 
Rating:
5.0

Alex rocks!! Thanks for always taking such great care of me.

Joanne D. 
Rating:
5.0

Customer service at its best . Very friendly at accomodating .

Blitz E. 
Rating:
5.0

This message is for head office. I reserved a 6x12 covered trailer and was not informed that this trailer was not available at the location. When I tried to perform the online check in I noticed the change is equipment. It was too late to find another location and I was forced to change my plans at the last minute. I do not consider this a failing of Alex Gas Bar. This is solely the responsibility of uhaul central booking. Not acceptable in my view.

Keith M. 
Rating:
5.0

Other than my original need for a 20' truck was not available, it was able to be switched to a 15' truck, that was very workable.

Larry C. 
Rating:
3.0

Customer did not leave a comment.

Ken B. 
Rating:
5.0

Friendly and efficient.

Elizabeth R. 
Rating:
5.0

Customer did not leave a comment.

BRIAN R. 
Rating:
1.0

He added on things by himself without asking me I have G license and he did insurance vehicle insurance even though I did not select it at the time of online reservation. I received contract of $41 but they deducted $47 Making people fooled and I will never trust this company

Gurpreet K. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
5.0

Customer did not leave a comment.

John V. 
Rating:
5.0

Muffler needs repair or replacement. Otherwise a wonderful experience. Alex is wonderful.

ELAINE B. 
Rating:
5.0

Nothing

Edward H. 
Rating:
5.0

Everything was fine, thanks.

Richard E. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
5.0

Customer did not leave a comment.

Krista K. 
Rating:
3.0

Customer did not leave a comment.

Charles G. 
Rating:
5.0

Final invoice Rental amount DIFFERS from the original amount quoted / advertised on your website. DISHONEST BUSINESS PRACTICE.

Derek F. 
Rating:
5.0

Nothing. Alex is terrific to deal with. Friendly knowledgeable and very professional. Always a pleasure dealing with him.

Gary S. 
Rating:
5.0

Alex is a gentleman and a real professional. He was extremely helpful each time I have used his services.

Ronald S. 
Rating:
5.0

Nothing, it was a great experience, I will gladly use your company again.

RYAN C. 
Rating:
3.0

Customer did not leave a comment.

CARLO O. 
Rating:
5.0

Customer did not leave a comment.

PATRICK C. 
Rating:
4.0

Customer did not leave a comment.

mike L. 
Rating:
5.0

Customer did not leave a comment.

CATHERINE V. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY E. 
Rating:
5.0

Customer did not leave a comment.

Kim V. 
Rating:
5.0

Customer did not leave a comment.

DANIELJ M. 
Rating:
5.0

Customer did not leave a comment.

BILL F. 
Rating:
5.0

Customer did not leave a comment.

DAVIDGK D. 
Rating:
4.0

Though I checked in Online, I had to go through the paperwork in person. What I didn't catch before I signed was the automatic trailer insurance fee that I didn't want and had deleted on my Online check-in. Alex is great and very handy, but....

BRIAN R. 
Rating:
3.0

The truck sounded like a window or door was open all the time, and I mean for the entire 850 mile trip. The gas gauge was just above empty--the contract said "1/8 tank", and I had a $50 something credit. The display for "Distance to Empty" read 18 miles distance to empty. At roughly 10 miles to the gallon, I had 2 gallons in the tank at pick up. I returned it at over 1/4 tank.

Betsy C. 
Rating:
5.0

Customer did not leave a comment.

Roger V. 
Rating:
5.0

Customer did not leave a comment.

norm C. 
Rating:
4.0

Customer did not leave a comment.

TROY H. 
Rating:
5.0

Customer did not leave a comment.

MTLHELEN T. 
Rating:
4.0

Great service, but truck had a hole in the muffler and was very loud. Truck did the job however, and I'm satisfied. Would rent from Alex's gas bar again.

MATHEW S. 
Rating:
5.0

Customer did not leave a comment.

Kaan Y. 
Rating:
5.0

Alex was great! I had checked in online, unit was clean and waiting for me at the appointed time. Drop off was easy and seamless. I will be using Alex's uHaul again for any future moving needs!

BRIAN R. 
Rating:
5.0

Customer did not leave a comment.

Stefanie P. 
Rating:
4.0

Customer did not leave a comment.

Thomas H. 
Rating:
4.0

Customer did not leave a comment.

JOHNM K. 
Rating:
5.0

easy transaction.

Ernie H. 
Rating:
5.0

Customer did not leave a comment.

JASON F. 
Rating:
5.0

Alex is awesome!

MARIESUSAN C. 
Rating:
5.0

Nothing tol mention

Michael T. 
Rating:
3.0

The van was dirty and smelled of horses.

GLENNW K. 
Rating:
5.0

It was a good experience, thanks!

Richard E. 
Rating:
2.0

The truck leaked from the roof in the back and the engine ran rough. It took a long time to get the truck because customers for other aspects of the business kept interrupting the rental process. I got back from picking up the truck at 3 pm. I was late returning the truck today because the rain last night prevented us from unloading until today and it took longer to unload because we had to wipe down items in the truck before unloading due to the leak in the roof. As a result, I was pretty surprised to see I was charged for an extra day even though it was technically less than 2 hours late as I didn't get the truck until 2:40 pm. I also object to being charged $15 for insurance coverage in addition to $40 for an extra day. I would not have objected to paying for a couple if hours but a full day is ridiculous especially since the contents got wet because the roof leaks requiring us to wipe down furniture and totes with towels before unloading them. I have returned equipment early in the past and never got a rebate for returning it early so am not impressed with the extent if the late penalty. Not impressed with this experience. I will not rent another box truck from uhaul in the future.

PATRICIA J. 
Rating:
5.0

Customer did not leave a comment.

JOHNMICHAEL M. 
Rating:
3.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
4.0

Friendly and pleasant staff. Convenient location. Since info and majority (if not all) booking/payment done online in advance, its really about the U-Haul online service and how it works with physical location. No problem with vehicle reservation as booked, but while the van was "clean," it's a relative standard since it could've been better by mine. Needed a leaf blower blast out and a vacuum, which this renter provided gratis.

Steven B. 
Rating:
4.0

I thought the price was very different then what is advertised on the side of the truck, very misleading. It said 19;95 a day, For 4 hours use it cost me 160,oo plus 35.00 dollars gas. Staff were very courteous but time consuming i,e trying to pump gas and service other customers while i waited.,

Nancy C. 
Rating:
5.0

Customer did not leave a comment.

JOHNMICHAEL M. 
Rating:
5.0

Alex was great to deal with .

Christopher C. 
Rating:
3.0

The van was dirty and smelled from the previous renter. We had to sweep it ourselves. The van did not have A/C. We drove almost 400 km in 32C heat with no A/C. There were fleas or some type of insect that bit our legs. I want a refund!!! My reference number is 2183215. Please call me at 647 937-7653.

DAVIDF L. 
Rating:
5.0

Customer did not leave a comment.

Francis T. 
Rating:
3.0

The vehicle was dirty, including food garbage, the windshield was dirty inside, no wiper fluid in the engine, air conditioning did not work

MARTINAGH P. 
Rating:
5.0

Customer did not leave a comment.

ROBERTSCOTT B. 
Rating:
4.0

This location needs more space for their U-Haul trucks and general parking for customers.

Donald A. K. 
Rating:
5.0

Customer did not leave a comment.

Malin L. 
Rating:
5.0

Very helpful with hooking up the trailer, Chech out was quick and easy.

DOUGLASN C. 
Rating:
5.0

Nothing.

JOHNG D. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
5.0

Customer did not leave a comment.

LYNN R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAMR W. 
Rating:
4.0

I booked the van in Owen Sound and the system sent me to Meaford. Not happy about this.

JOSEPH N. 
Rating:
3.0

When you reserve a truck pickup location.... reserved should mean guaranteed....so many miles to add on an already stressing day. I booked this back in May...I don't understand why pickup location could not have been Owen Sound.

Rosemary C. 
Rating:
5.0

Friendly and accomodating

KENNETH B. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
4.0

Alex is amazing, he goes above and beyond when renting and hes has what u need if something is missing or you don't have everything.

RAULA A. 
Rating:
5.0

Fast, friendly, helpful ,excellent service.

Dianne T. 
Rating:
5.0

Very friendly and informative great service. Highly recommended.

DONALDJD W. 
Rating:
5.0

Customer did not leave a comment.

Kenneth B. 
Rating:
5.0

We droped the truck after hours

Jose F. 
Rating:
1.0

Fuel was printed as half tank and was below. From 39.00 a day ending in 760 .00 bill for 2 days is ridiculous and brought it back with full tank of fuel. Never again

DAVIDA F. 
Rating:
5.0

Customer did not leave a comment.

J-ALANA C. 
Rating:
4.0

This is a multipurpose garage and staff are often distracted by others who need service. Overall staff were very nice and acconodating

DAVIDMORGAN C. 
Rating:
5.0

Customer did not leave a comment.

MURRAYR H. 
Rating:
5.0

Alex is very helpful with all question answered clearly, assist in picking up and returning A great person to deal with Bob

EMILIEN B. 
Rating:
5.0

Great service, helpful and friendly

JOHNANTHONY P. 
Rating:
5.0

Customer did not leave a comment.

JOHNR M. 
Rating:
4.0

Fast and friendly service

RENATO A. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
5.0

Love the uhaul experience only thing would be to update the uhaul system for booking but alex was amazing

Cheryl O. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
5.0

Customer did not leave a comment.

MICHAELRICHARD F. 
Rating:
2.0

Had to remove trailer myself. Small gravel lot.

Bill R. 
Rating:
5.0

Customer did not leave a comment.

TREVOR M. 
Rating:
5.0

Customer did not leave a comment.

JOHNMICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

DANTE P. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Everything was great!

JOHN P. 
No reviews have been submitted for this location.

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