Customer Reviews for All American Mini Storage
(U-Haul Neighborhood Dealer)

406 reviews

1961 Fort Campbell Blvd   Clarksville, TN 37042

(931) 241-4458

Location Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri-Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(931) 241-4458

1961 Fort Campbell Blvd
Clarksville, TN 37042

Services at this Location:

Location Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri-Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

KIMBERLY S. 
Rating:
5.0

Customer did not leave a comment.

STEVE N. 
Rating:
5.0

The lady that helped me was so kind and considerate, I will definitely recommend this location.

RONDA M. 
Rating:
4.0

Customer did not leave a comment.

BRIAN T. 
Rating:
5.0

Accidentally left my ID in the uhaul had to fish the key out of the drop box. Other than that great experience.

Tyler Q. 
Rating:
3.0

Debra! and Kelly! from the 1800-go-uhaul were Awsome! They went above and beyond to help me and make thing's such a breeze after all of the hecticness I had already dealt with! They were both kind and patient which made me feel that much better! Again thank you girls for your kindness and help!

Sierra B. 
Rating:
5.0

Great customer service and everything was on time

Ryan D. 
Rating:
4.0

The U-haul worker went over everything on the trailer and said it was okay and working. After getting home, the right turn signal and brake did not work.

Philip F. 
Rating:
3.0

Didn't like the crammed location but the service was great!

CYNTHIA C. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
4.0

Customer did not leave a comment.

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

Amy S. 
Rating:
4.0

Customer did not leave a comment.

Canaan H. 
Rating:
5.0

Customer did not leave a comment.

Taviya L. 
Rating:
2.0

Just not friendly or welcoming . Too cut and dried so to speak .

Natalie S. 
Rating:
3.0

Make sure to have reserved equipment available

Moriah Y. 
Rating:
5.0

Customer did not leave a comment.

LEVI E. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH L. 
Rating:
5.0

Employees always in goood mood and willing to help with any issue

Gerald S. 
Rating:
4.0

Keep up the good work.

Bobby A. 
Rating:
5.0

Customer did not leave a comment.

JULIUS B. 
Rating:
4.0

everything was basic maybe more packing materials

Fabricio C. 
Rating:
5.0

Easier parking for 15 ft trucks

MANUEL H. 
Rating:
5.0

Customer did not leave a comment.

Montez W. 
Rating:
5.0

Great experience overall!

MELISSA R. 
Rating:
5.0

Customer did not leave a comment.

Jeremi T. 
Rating:
3.0

Customer did not leave a comment.

ERWIN DALE S. 
Rating:
4.0

I ordered a dolly to haul from upstairs and they did not have one available at any Uhaul in Clarksville. This is not acceptable. Get some ! Other than that service was great.

Bettie Q. 
Rating:
5.0

Great Customer Service!

RENELLA R. 
Rating:
5.0

Customer did not leave a comment.

Kevin D. 
Rating:
5.0

Everyone was great.

MINNIE W. 
Rating:
5.0

Customer did not leave a comment.

ANDREA T. 
Rating:
4.0

Customer did not leave a comment.

CHARLETTE P. 
Rating:
3.0

The whole U-Haul experience was a nightmare. The only reason I didn't use Penske was they were a lot more expensive. I got conflicting information from different U-Haul employees. The didn't call me to tell me where I could pick up the truck. I had to go to one of the offices to find out.

GILES D. 
Rating:
3.0

The lady that met us said the other store knew the truck had issues but decided to send it out the door anyways. Did not comp us for the 5 thousand dollar faulty equipment that we rented to travel across the continent, was a miserable experience.

JOHN F. 
Rating:
5.0

Customer did not leave a comment.

JASON W. 
Rating:
4.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
3.0

Customer did not leave a comment.

PAMELA ANN A. 
Rating:
5.0

Would also recommend.

JEFFERY G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM W. 
Rating:
2.0

Customer did not leave a comment.

MAMIE J. 
Rating:
5.0

The customer service was very good. Truck was nice & clean. I should have reserved a bigger truck, being as though I had to make two trips. Other than that my experience was with Uhaul was good. Thank you.

JANEL S. 
Rating:
4.0

Customer did not leave a comment.

Mickey H. 
Rating:
5.0

Customer did not leave a comment.

SANDRA M. 
Rating:
4.0

Customer did not leave a comment.

Amanda B. 
Rating:
5.0

Customer did not leave a comment.

KATHY M. 
Rating:
4.0

Customer did not leave a comment.

TREVELL L. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER D. 
Rating:
5.0

Customer did not leave a comment.

REINALDO R. 
Rating:
5.0

Customer did not leave a comment.

Elijahawon H. 
Rating:
5.0

Scotty was a wonderful agent! He was very accommodating and helped me find the truck and equipment I needed with the best value. Thank you!

CHARLES C. 
Rating:
5.0

Customer did not leave a comment.

GABRIELLE B. 
Rating:
5.0

First, let me say that Scotty called around town in order to assist me with getting the truck/trailer I rented as early as possible so movers could meet me at my house to move early. This is a logistical nightmare, weighing trucks within 24hrs, driving all over town to get what you need, and get to a location where movers and packers are supposed to be at a scheduled time, while packing, taking care of personal things, and lastly departing a military fort for another. He called other Uhaul stores to get equipment and a trailer that I needed to complete the weigh, which was not all available at one location for the pick-up time I needed. He split my contract, and made sure I was able to turn in all my items at the one-way location of my choice. He also assisted in moving the trailer and 26' truck out of the lot, as well as hooking up the trailer since I just had back surgery. I cannot be grateful enough.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

CONNOR S. 
Rating:
5.0

Excellent customer service. Good equipment. Highly recommend!!

PAMELA W. 
Rating:
5.0

Customer did not leave a comment.

PATRAIN A. 
Rating:
5.0

Exceptional customer service.

Martin H. 
Rating:
5.0

The girl that check us in and out was fantastic! Very friendly! 10 put of 10 would recommend working with her again! For the record it was the red head girl that was working. Don't know her name but she was awesome

Cheyenne M. 
Rating:
5.0

Excellent location. Very helpful young lady took care of us. Highly recommend.

PAMELA W. 
Rating:
3.0

Let customers know when the company is closing early. We showed up to return the truck before closing hours and nobody was there. We had to return the truck through the website and was charged more than the website said our end total was yesterday.

MELISSA M. 
Rating:
5.0

Customer did not leave a comment.

Russell T. 
Rating:
1.0

Gave me wrong information, told me I wouldn't be charged for later drop off time. And now got charged $80.

COURTNEY C. 
Rating:
5.0

Customer did not leave a comment.

Stephany R. 
Rating:
5.0

Keep providing Excellent service

ERIC V. 
Rating:
4.0

Customer did not leave a comment.

JAMES MATTHEW D. 
Rating:
3.0

Customer did not leave a comment.

Caleb R. 
Rating:
4.0

I believe the location needs better signage, especially indicating that the office was still open. I had pretty much finished signing in my truck online and was searching for the key drop off when the employee came out to help. The office door being to the side and away from the street without any indication that it was still open was confusing. To be honest, the place appeared closed from all outward appearances. The employee was helpful, but I feel the physical layout of the location made it difficult for her to realize I was even there.

James S. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
3.0

Why does uhaul always move your reservation??? Girl was quick to get me out and friendly

DANIEL M. 
Rating:
4.0

This was a great drop-off location! The attendant was very pleasant and nice! The overall process was very easy for a stressful move! Thank you!!

James L. 
Rating:
3.0

Too expensive. $51 for one day is not a announced for a 10' mover

Osman M. 
Rating:
4.0

On the way out after returning the trailer I realized I hadn't checked it in ad I pulled back in he was checking it in and I was charged

DENNIS H. 
Rating:
5.0

Well my drop off time was at 7am on Sunday and it doesn't open until 9am. It would have been nice to know they wouldn't be open cause I didn't know what to do with the key. Also, the online renting of a uhaul seriously needs to change, 24 hours on the weekends is not enough time.

TAMARA M. 
Rating:
5.0

There was only a single lady there but she was extremely proficient and had both my trailers and 4 other customers taken cared of within 10-15 min.

Lyle Genesis R. 
Rating:
3.0

There was no dolly in the truck after I orders one to be in the truck.

Lance R. 
Rating:
5.0

Drea was accomplished and helpful when arranging my reservation

GELACIO M. 
Rating:
2.0

Was dirty and not full like it was supposed to be.

JONATHAN W. 
Rating:
5.0

Customer did not leave a comment.

Harry R. 
Rating:
4.0

Customer did not leave a comment.

PORTIA F. 
Rating:
5.0

Customer did not leave a comment.

Stephen T. 
Rating:
5.0

Customer did not leave a comment.

Sheng V. 
Rating:
5.0

Customer did not leave a comment.

Salvador A. 
Rating:
5.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

Customer did not leave a comment.

George V. 
Rating:
2.0

Customer did not leave a comment.

Serenity C. 
Rating:
1.0

Customer did not leave a comment.

AMBER B. 
Rating:
1.0

One do not reserved equipment that is not available. 2 do not change the drop off location without verbally informing the customer of the change. 3 do not promise one month free storage and then send them to a location with no storage. I was left searching for a storage unit and had to pay an additional $129 add a different storage facility when I was told I would receive one month free Storage at U-Haul. I am very dissatisfied. I had to pay today's extra for the rental because of work schedule and having to locate a new facility to store my belongings.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

Hunter D. 
Rating:
5.0

Customer did not leave a comment.

TIANNA T. 
Rating:
3.0

Customer did not leave a comment.

Kerry C. 
Rating:
5.0

Customer did not leave a comment.

Kimberly B. 
Rating:
3.0

Wasnt a fan of the mobile pickup, it took me 20 minutes trying to get it uploaded on a glitch. Then I tried to call customer service and I waited another 20 minutes to try to confirm pickup and no one even answered the phone. Noone at the location was wearing a mask at anytime and I expected better considering uhaul is a business geared towards families and those families include high risk people. The workers were nice just tad bit irresponsible.

Korin B. 
Rating:
5.0

Just simply amazing!!!

Josh L. 
Rating:
5.0

Customer did not leave a comment.

Hannah M. 
Rating:
4.0

Customer did not leave a comment.

ANDREA N. 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Very professional and friendly!

JONATHAN T. 
Rating:
5.0

Customer did not leave a comment.

OCTAVIOUS B. 
Rating:
3.0

The ratchets on the auto trailer were extremely hard to crank and operate. Other than that the whole thing was great

BRANDON S. 
No reviews have been submitted for this location.

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