The representative was sweet and attentive. She moved fast and knew I was on a time crunch. She was terrific.
Canadra J
Customer Reviews for All American Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The ladies here were very helpful. They made the process easy.
Michael SThe online process was more stressful than I expected.
Lakennya BRey/Ray was very helpful and proffesional.
Walter CWes was great! Knowledgeable, friendly, prompt to help us with exactly what we needed. Van was clean and in perfect working order.
Mary BParking your personal vehicle on site not many places to leave your car.
Tyrone WThe employee was helpful and respectful. Thank you for allowing me to take this survey.
beverly fThe male worker was rude. He didn’t want to assist with the mobile check in.
Adriene MGreat service
robert sVery Friendly and helpful .
David JIt was good for me,the location,the employee was professional, helpful and friendly. Thank to the lady that assist me on my visit.
John GNothing. Great service.
Robert HN/A Everything was good even the young lady that helped me.
Jackie SVery good customer service.
ANTHONY AAll good.
DANGOU LI had great customer service. Quick and easy process. We were affected by the tornado on 12/9/23. We had to move out quick. You all were accommodating to our need. Thank you, be blessed 🙏🙂🙏
Lealer HMy check-in wasn’t working and the employee was very helpful.
BRENDA MIt went pretty much seamless and the attendant was really helpful with all the paperwork and things that needed to be done on our phone before taking the truck.
Graham DThe auto transport had a bent front right fender stop which prevented my vehicle from being centered evenly.
Sherrod SGreat Service!
tommy gKeep hiring people like the women who helped me. They were so great and made an overwhelming situation seamless. Thank you both for everything.
Jennifer SGreat service! Definitely coming back!!
Bobby PThe individual at this location was rude! I was having issues completing the truck's return online the night of the date that I reserved the car. I intended to head to the location the following morning due to receiving assistance with the truck check-in. Instead, I received a call at 7 AM regarding the truck that was parked and that I needed to come and move the car immediately. Although I expressed the situation and my intent were currently in route. I will never inform anyone to have this as a location when using the services with UHAUL.
Brittany CVans were in poor repair.
Jesse HThe employee at the location on Ft Campbell Blvd in Clarksville TN was exceptional. A great ambassador for your company
Thomas BI say that the truck was well maintained but it sounded pretty rough. The truck had over 147k miles on it and the cabin smelled a little off. All in all it did what I needed it to
RYAN SKeep same spirit!
Peter KAwesome and helpful sales rep!
Herman DThe staff was GREAT!!
DeJuana BThe representatives were Awesome!, very kind, informative, it was a great experience. The process of renting the equipment was so easy, highly recommend this location.
Janice DClerk was knowledgable and able to help move equipment.
Michael RWe couldn't reach them with the phone number provided to turn it in early, although they were supposed to be open. we had it til Monday but returned it early. We did miss the sign on the door about her being out back. But she came into the office and appeared to see us but didn't stay around to help. The parking lot was difficult to turn around with the trailer on. And she came out as we were leaving. She said we would get an email receipt to confirm that we returned it yesterday. We still do not have the receipt yet.
Jeannine HThe lady that helped me was very nice and friendly. I needed a dolly and she called me once she got one in. Good location for quick pick up and drop off.
Aubrey WThe representative at All American Mini Storage made pick up super easy and was a tremendous help.
Kaven JThis location was great! The staff were super friendly and nice! Made sure I knew everything I needed to know before leaving the lot! Will definitely use in the future!
Elizabeth NNothing. Great location. Fast and friendly service.
Shane CN a
Melodie OMy storage unit 76 was extremely unkempt. All my properties was damaged due to big HOLES in the ceiling and animals enter in damage destroyed all my property over $8,075 damage where I have asked for that estimate amount to be paid to me also they broke into my storage destroyed broken mirrors animals manur/feces all over my China cabinet dressers everything completely smells nasty order of animals waste. They had holes in roof which I have pictures and trying to settle out of courts. The $8,075 check has not been sent to me yet. The two managers Carrie refused to give me the owner phone number and I have emailed them over 4 times to settle and refuse to let me deal with the owner Mr Anderson ONLY!! I’m have the worse experience with them I paid on time every month never missed a payment for over 2 years. So ZERO recommend!!! I will be taking legal actions in no settlement of amount asked. Mr Anderson may contact me by phone or email to mail me the settlement check or forward the settlement check into my account at Fortera Credit union mail to the bank with my name on check to either Hopkinsville or Clarksvile Fortera Credit Union. Asap thank you.Sincerely Valeria Adams 10/15/22
Valeria A | Overall ExperienceVery good
MIGUEL S | Overall ExperienceGap in the walls,ceilings with holes, rats by the dozens,bugs en masse, management has had a full voicemail for three years running,all of my belongings were ruined while I was overseas.Absolute scam.
MARY S | Overall ExperienceI ended up having to cancel my move, but storage here was easy to sign up for in the first place, and the service was great when I needed to cancel.
Privacy R | First Impressionswell I canceled this reservation online about a week before move in day really pretty stupid that I have to review it.
Privacy R | First Impressions