Customer Reviews for All Keys Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All Keys Rental

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Lawrence C. on

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Customer did not leave a comment.

RAY R. on

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richaed D. on

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Amy M. on

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They never entered the information correctly so on my one way trying to return it in another state did not go well. It took 4 days to acknowledge receipt of trailer and they charged my card more money without my permission.

Charmaine G. on

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Darrell W. on

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I was told it was a 2 day rental by your franchised dealer. I even questioned the 2 day rental The sign out front said Sundays are free. I was not told it had to be returned by a certain time on Sunday since I was told it was a 2 day rental.

James C. on

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Kelli O. on

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The sales associate that helped me was very helpful and courteous. Thank you.

Nicolle S. on

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Donald Z. on

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Return completed in 2 minutes, I couldn’t believe how fast and professional.

Russell A. on

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Jim H. on

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Nice people.

russell S. on

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Excellent experience, friendly staff

Luke G. on

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Service was very friendly and efficient. Not much need for improvement.

rick P. on

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Fix the a/c in the truck. Luckily, it was rented for in town use and most of the time it was parked getting loaded or unloaded. The heat of the summer would have made it uncomfortable to drive for any distance.

Gerald S. on

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Samantha B. on

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I got charged for an extra day when the location was not open after three pm on Saturday until Monday morning.

Jackie C. on

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Diane H. on

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Stanley Z. on

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Excellent service here as well

Steve F. on

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guy B. on

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Picking up the truck was great - the people were helpful and very friendly.

Russell A. on

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James C. on

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Tim A. on

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richard J. on

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Timothy F. on

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Extremely nice people. The issue we had is that UHaul said that the car hauler was compatible with our car. IT WAS NOT. WASTE OF TIME.

Patricia J. on

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mark A. on

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Henry A. on

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Well the dolly was supposed to be in Key Largo at 10 in the morning I called at 10 they told me 12 okay I called at 12 they told me for I went there to pick it up at for the gentleman that I signed up with told me he didn't remember talking to me so at 4:15 he says the dolly that I need is down in Islamorada and which I don't know if you're familiar with the keys but going back and forth during the day and happening I made it there at 5 or shoot me 5 minutes to 5 that gentleman there was nice enough you stayed he found my reservation and his question was is why is this here should be in Key Largo they dropped it off at his place at 10:30 in the morning I left there it probably 5:15 the traffic was backed up from mile marker 88 to 100 it took me 3 hours to get back to Key Largo I was buying a truck in Miami the truck I was buying in Miami soul I lost my $100 deposit because I could not arrive in time because somebody at U-Haul messed up I am not happy at all

Ben B. on

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Customer did not leave a comment.