Customer Reviews for All Keys Rental
(U-Haul Neighborhood Dealer)

297 reviews

86300 Overseas Hwy   Islamorada, FL 33036
(Mm 86)

(305) 852-5997

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(305) 852-5997

86300 Overseas Hwy
Islamorada, FL 33036
(Mm 86)

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

They are very friendly and accommodating.

Kelly R. 
Rating:
5.0

This location is head and shoulders one of the nicest businesses for this kind of service. Lovely staff. No issues at all.

KELLY R. 
Rating:
5.0

they were very good to work with and helped me with tight time schedules.

BRYAN P. 
Rating:
5.0

Drop off was very easy.

robert H. 
Rating:
5.0

Customer did not leave a comment.

Timothy P. 
Rating:
5.0

Customer did not leave a comment.

GARY C. 
Rating:
5.0

Customer did not leave a comment.

Edward T. 
Rating:
5.0

quick in and out. great customer service.

CHARLES M. 
Rating:
1.0

All Keys rental is a terrible representation of your company.

Roger T. 
Rating:
5.0

She took care of me.

Ethan B. 
Rating:
5.0

Customer did not leave a comment.

Marvin K. 
Rating:
4.0

Customer did not leave a comment.

Jose V. 
Rating:
5.0

Customer did not leave a comment.

clifford F. 
Rating:
5.0

Excellent service

Russ S. 
Rating:
5.0

Customer did not leave a comment.

SERGIIO D. 
Rating:
5.0

The blonde lady working the counter inside was incredibly helpful on getting my return date extended. Super nice and spent considerable time working through the system and phone calls to make it happen. Everyone at this location was super helpful.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Stylian C. 
Rating:
5.0

Customer did not leave a comment.

Edward S. 
Rating:
5.0

Customer did not leave a comment.

Chris H. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

A++

Trevor M. 
Rating:
5.0

Customer did not leave a comment.

Harry B. 
Rating:
5.0

I forget the lady's name but she was super nice!!!

Robert W. 
Rating:
3.0

Customer did not leave a comment.

Jennifer J. 
Rating:
5.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

Darrell W. 
Rating:
5.0

Customer did not leave a comment.

Alejandro F. 
Rating:
5.0

I used this location multiple times and every time nice people and a pleasure. Thanks

Lawrence C. 
Rating:
5.0

They have great customer service very helpful and quick.

Julie F. 
Rating:
5.0

Customer did not leave a comment.

Jennifer C. 
Rating:
5.0

Customer did not leave a comment.

Yuri V. 
Rating:
5.0

Customer did not leave a comment.

LISA M. 
Rating:
5.0

Very quick and easy pick up. So friendly and helpful!

Lori H. 
Rating:
5.0

Customer did not leave a comment.

Bradley P. 
Rating:
1.0

the people didn't know what they were doing. we get trailers ALL the time because we have car events to go too but this time around i needed to get my car home. they gave me quotes that were wrong , they quoted me 139$ for a auto transport and then where i live they quoted me 59$ plus tax. i told her to NOT charge my card and BOTH times she did. I DO NOT recommend these people. i'm not satisfied at all. i'm actually VERY mad about it and will be calling customer service later. my number is +13057313255 please call so we can talk more

MIKA S. 
Rating:
5.0

Customer did not leave a comment.

Bruce J. 
Rating:
5.0

Nice people to deal with! Thanks

Lawrence C. 
Rating:
5.0

Customer did not leave a comment.

Carl G. 
Rating:
5.0

Chris who took care of me was wonderful. Equipment was great. Would recommend without reservations.

Steven J. 
Rating:
5.0

I never have an issue with this location. Very helpful. In and out in 15 minutes.

VICTOR F. 
Rating:
5.0

Customer did not leave a comment.

Timothy C. 
Rating:
5.0

Customer did not leave a comment.

VICTOR F. 
Rating:
4.0

Customer did not leave a comment.

Lawrence C. 
Rating:
5.0

Customer did not leave a comment.

RAY R. 
Rating:
3.0

Customer did not leave a comment.

richaed D. 
Rating:
1.0

They never entered the information correctly so on my one way trying to return it in another state did not go well. It took 4 days to acknowledge receipt of trailer and they charged my card more money without my permission.

Amy M. 
Rating:
5.0

Customer did not leave a comment.

Charmaine G. 
Rating:
1.0

I was told it was a 2 day rental by your franchised dealer. I even questioned the 2 day rental The sign out front said Sundays are free. I was not told it had to be returned by a certain time on Sunday since I was told it was a 2 day rental.

Darrell W. 
Rating:
4.0

Customer did not leave a comment.

James C. 
Rating:
5.0

The sales associate that helped me was very helpful and courteous. Thank you.

Kelli O. 
Rating:
4.0

Customer did not leave a comment.

Nicolle S. 
Rating:
5.0

Return completed in 2 minutes, I couldn't believe how fast and professional.

Donald Z. 
Rating:
5.0

Customer did not leave a comment.

Russell A. 
Rating:
5.0

Nice people.

Jim H. 
Rating:
5.0

Excellent experience, friendly staff

russell S. 
Rating:
5.0

Service was very friendly and efficient. Not much need for improvement.

Luke G. 
Rating:
5.0

Fix the a/c in the truck. Luckily, it was rented for in town use and most of the time it was parked getting loaded or unloaded. The heat of the summer would have made it uncomfortable to drive for any distance.

rick P. 
Rating:
5.0

Customer did not leave a comment.

Gerald S. 
Rating:
4.0

I got charged for an extra day when the location was not open after three pm on Saturday until Monday morning.

Samantha B. 
Rating:
5.0

Customer did not leave a comment.

Jackie C. 
Rating:
5.0

Customer did not leave a comment.

Diane H. 
Rating:
5.0

Excellent service here as well

Stanley Z. 
Rating:
4.0

Customer did not leave a comment.

Steve F. 
Rating:
5.0

Picking up the truck was great - the people were helpful and very friendly.

guy B. 
Rating:
5.0

Customer did not leave a comment.

Russell A. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Tim A. 
Rating:
5.0

Customer did not leave a comment.

richard J. 
Rating:
5.0

Extremely nice people. The issue we had is that UHaul said that the car hauler was compatible with our car. IT WAS NOT. WASTE OF TIME.

Timothy F. 
Rating:
4.0

Customer did not leave a comment.

Patricia J. 
Rating:
5.0

Customer did not leave a comment.

mark A. 
Rating:
5.0

Well the dolly was supposed to be in Key Largo at 10 in the morning I called at 10 they told me 12 okay I called at 12 they told me for I went there to pick it up at for the gentleman that I signed up with told me he didn't remember talking to me so at 4:15 he says the dolly that I need is down in Islamorada and which I don't know if you're familiar with the keys but going back and forth during the day and happening I made it there at 5 or shoot me 5 minutes to 5 that gentleman there was nice enough you stayed he found my reservation and his question was is why is this here should be in Key Largo they dropped it off at his place at 10:30 in the morning I left there it probably 5:15 the traffic was backed up from mile marker 88 to 100 it took me 3 hours to get back to Key Largo I was buying a truck in Miami the truck I was buying in Miami soul I lost my $100 deposit because I could not arrive in time because somebody at U-Haul messed up I am not happy at all

Henry A. 
Rating:
5.0

Customer did not leave a comment.

Ben B. 
Rating:
5.0

Everyone was accommodating and friendly. They are also a rental store. I rented some equipment prior to the Uhaul and I also was very well treated.

Gerry P. 
Rating:
4.0

They were short on space, but were willing to accept the drop-off so that I didn't have to drive another 20 miles to another location.

Steve C. 
Rating:
5.0

Mr. Mike was a great help and very nice person

alvin T. 
Rating:
5.0

Great service

Jacob W. 
Rating:
5.0

Customer did not leave a comment.

Amy M. 
Rating:
5.0

Was told that drop off as scheduled when they are closed can cause trailer theft.

Jay S. 
Rating:
5.0

Friendly and accommodating staff.

Mark T. 
Rating:
5.0

Customer did not leave a comment.

MATT H. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
1.0

great service

RUSSELL S. 
Rating:
3.0

Customer did not leave a comment.

Nancy S. 
Rating:
5.0

Customer did not leave a comment.

Ernest C. 
Rating:
5.0

The service was great and accommodating.

MIKE A. 
Rating:
5.0

Customer did not leave a comment.

Norman L. 
Rating:
5.0

Upon return we had a small issue because I was Not in their system to return the rental truck, but she made it happen.

JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

Lance P. 
Rating:
4.0

Customer did not leave a comment.

Norman B. 
Rating:
5.0

Customer did not leave a comment.

wayne U. 
Rating:
5.0

Customer did not leave a comment.

brian T. 
Rating:
5.0

Customer did not leave a comment.

Cheryl S. 
Rating:
5.0

Very nice folks, excellent experience. Will definitely rent U-haul again. Thank you for having a great working trailer at an affordable price.

MATT H. 
Rating:
5.0

Customer did not leave a comment.

Gregory L. 
Rating:
5.0

Customer did not leave a comment.

lee R. 
Rating:
4.0

Customer did not leave a comment.

Josh S. 
Rating:
5.0

Very good customer service.

Don W. 
No reviews have been submitted for this location.

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