Customer Reviews for All Pro Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All Pro Automotive

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lewis M. on

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Diane H. on

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Randall C. on

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Christina P. on

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steve S. on

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james C. on

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This location lacked indoor facility to keep some moving materials out of the weather. This time I only needed an appliance hand truck which was located outside and was not clean. I cant testify to any other equipment but the facility was not in the best of condition. Cleanliness counts.

toy D. on

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Sherry W. on

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shelia G. on

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Wonderful rful

Brianna H. on

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shelia G. on

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Wonderful customer service

Sherri W. on

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awesome service.

cindy H. on

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You can contact me..to figure out why I have been charged twice for a one way trip less then 124 miles I have already call and I am waiting for someone to contact me.

Donald Y. on

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Benjamin A. on

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Robert C. on

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You did just fine as far as I was concerned.

LEONARD A. on

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jason T. on

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Great customer service would definitely recommend using this location again in the future.

Trellis H. on

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Todd N. on

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Nice and easy pickup and return

Dawn I. on

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The trailer was older and really should be overhauled, not the locations fault. They were so helpful switching me from a smaller trailer to a larger trailer. Normally I don't visit a service station vice an actual UHaul store, but was very pleased.

Ray M. on

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I was unaware that the location for the trailer pick-up could change, and I was given very little notice that I would have to travel a much longer distance to get it. You need to make it much clearer in your literature that the location a person reserves for trailer or truck pick-up may change significantly. That part of the experience was extremely unpleasant, and casts a shadow over the rest of the experience which was outstanding. I can't say enough good about the personnel involved - very professional and pleasant to deal with.

Rosemary R. on

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Gilbert G. on

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James C. on

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Trailer leaked - wet stuff being carried

Danielle W. on

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robert C. on

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Very nice people to work with. Highly recommend this location in the future.

Zachary O. on

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Raymond F. on

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Nothing. Very nice experience.

Glen R. on

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Cynthia J. on

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Glen R. on

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al M. on

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James S. on

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johnna M. on

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Friendly and fast. Thanks

Zachary G. on

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Don't try and say there is less fuel in truck then there was. It was returned with the same amount, But yet charged for it saying there was less in it.

lydia V. on

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debra D. on

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robert H. on

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lance L. on

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david J. on

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pam S. on

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None! Patrick was outstanding. Super helpful, friendly and made the process so incredibly easy. I have rented from UHaul numerous times before and the process is typically long and convoluted - not the case here - it was literally the easiest thing I did all week! Thanks for the great service!

Christopher P. on

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Food wrappers in back of truck. Location for pick up was 20 miles away. Drop off was 40 miles away. Waste of gas, time and mileage.

kenney B. on

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Fred D. on

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Send email with final cost charged on credit card.

Jerry M. on

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I reserved a regular $7.00 dolly with the moving truck online and confirmed it over the phone. When I went to pick the truck and dolly up I was told they had no regular dollies just appliance dollies. It did not bother me having to take the larger dolly, but it did bother me having to pay the higher price when I reserved the lesser and really did not need the larger.

Rebecca D. on

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I'm upset because I was sent to a location that tripled the mileage I had to put on this. Rather than it being within a 10 mile radius, it was over 30+ miles - because I was sent to a location in Middleburg! The truck was rickety and the oil change/engine light was on. The inside of the truck was clean enough.

David W. on

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Thanks for getting us the truck size we needed.

eddie K. on

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Scott P. on

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Kelly L. on

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Amanda H. on

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Mark K. on

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charless J. on

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I am not happy with the Uhaul company. I went to go and do a pick up after hours and the website or the customer service was NOT very helpful at all. Would not let me get pass the live verification. I would like to be refunded for the time that I have lost because of this issue. I had lost a whole day if moving because of it. I am even debating on using the company again because of the problem that I had. Hopefully someone will do something about this.

Kathleen W. on

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Larry B. on

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Brad B. on

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William S. on

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ryan S. on

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Susan J. on

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DAVID B. on

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KARL H. on

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Trailer was ancient but dry.

alex O. on

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They helped me unload the dolly from my truck with a smiling face. couldn't ask for anything more!

samuel B. on

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The encounter was enjoyable and painless. Nice people to do business with.

martin C. on

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NELY M. on

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Couldn’t rate the drop off because we left the key in the night box.

Susan P. on

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The staff went above and beyond to help me on short notice. Friendly, professional and helpful.

marvin C. on

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Very friendly people I like them a lot and I would recommend them to everyone thank you.

Sonya M. on

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The owners were very nice and helpful.

RICHARD W. on

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Myles D. on

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ELSIE W. on

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Raymond F. on

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Good experience

harvey D. on

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Nothing to improve. Great location and people!

harvey D. on

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Not a thing! It was great.

Stephen S. on

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Janos E. on

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This is a good place for the rental

Robert D. on

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Great service even with the U Haul web site down, still got out quickly. Very courageous and professional.

Isidro B. on

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David S. on

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william B. on

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William E. on

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One week after returning the trailer I get a call from uhaul wanting to know if I still needed the trailer. It appears the trailer was not checked in on my returning it. I assume this has been taken care of. Other than this glitch everything with the rental was good.

Don B. on

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lynn H. on

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GEORGE W. on

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Friendly and helpful.

Nicholas A. on

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James Y. on

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John K. on

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George W. on

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Doris P. on

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ROGER F. on

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DAVID C. on

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AMANDA S. on

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FRED J. on

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Only concern was with automotive business as well, I had to wait for awhile for man to issue rental as lady at counter did not do that. Learned of 2 items needed to hook my SUV to 4x8 trailer and quickly found needed parts for less than $40!! Following day I had to rent 15ft cargo van(pickup not available) To move some storage items as well! That rental went quicker than 4x8 trailer, but satisfied with both events

kris F. on

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John M. on

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RICHARD L. on

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Services were great

Anthony D. on

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they were very friendly and wonderful!

Criag V. on

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Great service. Friendly people!

Jeffrey D. on

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Cab was full of dog hair. Storage blankets were damp. When truck was returned and problems reported agent did not respond to the problems.