We drove over 1300 miles (from Lynnwood/WA -Henderson, NV) and were charged for an additional 30 miles, which was 30 miles over the miles originally calculated by U-Haul. I thought it was kinda unreasonable. Not asking for a credit. Just saying.
Eydfinn T
Customer Reviews for All Storage Anthem
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service, everybody very pleasant. Showed me how to properly hook up and off I went. Equipment (5x8) trailer old, but clean and well functioning. From the reception to the gentleman who helped hook me up, it was a great experience. Got me in and out, everything very clear. Only thing that I thought was weird is that U-Haul still has trailers that you cannot lock to the ball hitch like larger models. You can buy a lock for the door, one to lock in your hitch/ball, but that won't help if someone want to steal the entire trailer. Not this location's fault, just indigenous to these 5x8's. Location great and easy in, easy out. Very well done.
MARK GExcellent service and good equipment.
DAVID WI wouldn’t change anything, the two who helped me and my husband on a crazy busy Saturday morning were fantastic! They went above and beyond to help us, I would recommend this location over any other because of those two. My only advice is reserve the truck you want as soon as you know you’ll need it, don’t wait because that place gets busy!
THOMAS RDon't change anything
LYNN BFacility was closed, however had visited previously for an equipment check. Great service and attention for that experience.
ROBERT EVery friendly and easy to work with. Would highly recommend
KRISTI SThere was oil on the right tire strap and in the area the right front tire would sit. No mechanical problems though and the trip went well. No other concerns.
Jason MGreat service
TIPASA SEmployees were very pleasant and professional to deal with.
LINDA LGreat Service
BRENDEN JAll good 👍
THOMAS MFron start to finish everything was excellent thank you!
TATUM TVery friendly staff
MARIALANA DVery great customer service! Definitely would recommend this place
coryon fVery pleased with Joan or Joanie. She was sweet, kind, informative & very Professional. She help me n assisted with my rental. Very happy I rented thru this location. Thank you so much for helping me as a 66 yr old senior, u made everything simple n smooth! Appreciate the awesome service n will recommend this location. Sincerely, Ms. Navarro
ZELDA NService provided was great as always fem online as well as in person. The agent on property was so kind and went above and beyond to help me with mobile pick up and drop off. Thanks, Sam
Sam MChecking the vehicle out took about 30 minutes with on other customers present. Maybe seek means to improve efficiency?
ADRIENNE CGreat on fuel and did not noticed the rear camera on the rear view mirror until I returned the truck. Next time I would rent one with a ramp.
SANTIAGO EParking was terrible, two attendants and one was on the phone, instead of helping the line in the office.
ROBERT MVery friendly, efficient, the truck was newer and very clean. They made the process so easy. Would definitely rent from the again.
ALISON BManagement is the best part of all the experiences. Highly recommended!
GEORGE AEverything went smoothly! Very reasonable price. All equipment in great condition.
SANDRA KWell Thank you.
Brooklyn TGreat customer service. I was in need of a small truck immediately, they were able to accommodate my request. They have always been able to meet my uhaul needs for the past two years. Thanks everyone.
RICHARD KNot a damn thing!
ERIC ZNOTHING
FREDA HVery nice customer service team
FREDA HI like it but if you can do something that involves dinosaurs that’ll be cool
Liam CVery customer centric staff. Very helpful and pleasant to deal with, and they made the process effortless. The equipment however is old/clunky but it was clean.
MARTIN MHave Leona help them! She gave me great Customer Service and answered all my questions. Very professional and knowledgeable
ALEJANDRO PMy only complaint would be that I forgot my phone at home and they wouldn’t just scan or check my drivers license. They said they had to send it through a text or email. Luckily my brother was with me and they sent it to him otherwise I would have had to go home to get it.
ROGER DVery friendly staff and very helpful.
GARY RI have no problems with this location.
JOHN ZThe gentleman who handled my transaction (Neal) was very professional & kind. If I had a business, I would treasure such a knowledgeable and personable employee. The lady there was also knowledgeable & humorous. Without hesitation, I will be a ‘repeat customer’. Thank You
CAROL MService is the best!
LYDIA Zi ask them about the tow light and the told me about the more gas with the tow,
HARRY BVery friendly, helpful staff. Welcomed us and helped us get on our way! The equipment was very clean well maintained.
JULIE TI find it difficult to return during after hours. In all fairness I haven’t asked if there is a better way at this location. Its just close to our new home
DAVID BThere’s a traffic light in front of the drop off site and made it easy to get in and out.
WALDO MEasy pickup and drop off. U-Haul was clean and ready to go.
Michael HGreat service. All went well.
THOMAS SAll good. Thx.
Alan BStaff is knowledgeable and accommodating.
MICHELLE LI don’t know that there could be any improvement for this location! Everything from the incredible customer service to the immaculate vehicles makes this location by far the very best rental location in the city. This is the only location I will rent from, such a hidden gem in the UHaul community
CINDY AHave them open until later each day instead of closing at 4 PM!!!!!!!
MIKE RQuick, convenient, and easy!! Thank you so much!!
BRIGHID GThe Staff were great. Excellent Service.
Rachel VNo improvement needed. The staff is friendly and professional. I had to extend my rental and the staff was very understanding . I also noticed the facility was very clean and well taken care of..
RENEE VThank you for making sure my reservation was accurate.
Chris BEasy drop off procedure. Person was very helpful
ROMEO GEverything was very smooth and the woman I dealt with was very helpful.
FRANK LFriendly staff, fair pricing and transparent with all costs of rental
TROY JReservation was set, vehicle was clean and ready as promised, and transaction picking up and returning easy. Staff was professional and knowledgeable. All my expectations met.
Kenneth GIt was a great and easy pick up, the cashier was a doll and attentive. Thank you!
DIANA SMaybe have a rental of the hitch and wiring adapter. The trailer was a true pleasure to tow. Tires were excellent and they rental gave enough time for a safe travel. Thank you
LINDA GWonderful experience.
Jeffrey G