Customer Reviews for All Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All Storage

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SHELIA B. on

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The brakes were bad on the truck and if u drove over 45 it shook so bad you couldn't keep it on the road a very bad experience

Doyle G. on

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Scott M. on

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Just some insight on future trailer design. I much prefer the dual barn doors rather than the roll up door.

Scott M. on

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I will definitely use this location again if the equipment is available.

Danny D. on

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essie B. on

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Alfonso M. on

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Catina S. on

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MIchael H. on

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Debbie L. on

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Information that was provided this morning was very helpful for the next time if we rent a U-Haul. It was our first time renting a U-Haul. We did not feel comfortable leaving the U-Haul our side the gate at the drop off location because we thought we would be responsible for it but other than that it was good.

Kim T. on

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UHAUL computor network was difficult for both places to operate.

Kimberly C. on

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Too much paperwork!

Kenneth G. on

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kristina H. on

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debra H. on

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Larry B. on

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Gaye S. on

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CULLEN D. on

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Anthony assisted me with getting the trailer hitch ball set up and setting me up with trailer on my Land Rover! Very courteous and very helpful. The ladies in the office were helpful too. Also bought some of their Honey ??!

Lisa G. on

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Jeff V. on

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Rhett S. on

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Amy S. on

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Aaron H. on

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I scheduled to drop off truck in Roseboro NC, when i made the reservation no one told me I had to drive all the way to Clinton to drop off. Bullshit. The place was closed and no one was there. Left the truck on the side of the road cause all gates were locked and dropped keys in box. Total bullshit. I will be call Penseke next time.

tony K. on

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Joseph W. on

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Excellent service and they take care of there customers well.

henry G. on

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The lady running the counter was very nice, but the Uhaul website was giving her a problem. She had to call her regional manager for assistance, and between the two of them it took 45 minutes. I was the only customer. It seems that Uhaul would have better communications. Uhaul didn't have a truck close to me, and didn't let me know until the last minute. I had to drive 30 miles extra to pick up my truck. Uhaul then tried to charge me 85.00 more for the truck plus milage because it was a one way instead of a round trip rental. I had to talk to 5 different people for over 2 hours to get the price back to what they had originally promised me. This was unfair and a stressful time to play bait and switch. Shame on you Uhaul.

TIMOTHY B. on

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The location was great, but some one in the U-HAUL organization decided to move my reservation to another location across town,which resulted in me being delayed in starting my move. Again the staff at All Storage went over and above to make an unpleasant situation very bearable.

BRIAN G. on

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belinda J. on

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Thank you

ROSA F. on

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Nothing everything was wonderful!

DIAN C. on

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Thanks to the people @ the Clinton location, pick-up went very smoothly and as promised , on time. However, the Charlotte office helped me with all the plans from the beginning. So, thank you Uhaul for being able to navigate from any location.

MARSHALL H. on

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ZACK D. on

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Please provide more specific info about where you want Sunday drop-off vehicles to be parked.

William B. on

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the trailer pulled horribly bad without weight in it. the hitch did not fit tightly enough. i used a 2" hitch.

ROBERT M. on

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REGINIA H. on

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RONALD C. on

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JAMES W. on

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sandra L. on

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The staff was very helpful & friendly!!

JOHN L. on

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MICHELLE S. on

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We had a tire blow out in route to norfolk va in rocky mt nc. And another one one the same side in horrible condition per the manager in norfolk uhaul location . As a result from the blow out the second car passengers were scared and stressed .what worst is noone Came to assist in repairs of truck. the customer ended up in Intensive care unit as a result of the scare ,stress abandonment on side of the road. It was the worst situation ive evr had with uhaul. I never got a call from anyone to report my grievences even though I was promised a call back.ill never use this company for a move again at least not the clinton nc location.

RYAN N. on

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JAMES B. on

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SONDRA P. on

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Everything was excellent. Annette was very helpful and very nice. I would recommend friend and family to come visit. Thanks for ur services.

James C. on

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CARL M. on

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Was suppose to drop off truck at Rosebrro NC because they ask me to drop it off there.Drove way out of my way to leave it there and when arrived was told couldnt leave it there and was talked to like a dog!!!!. I will NEVER USE U-haul again .Ihave to drive to Clinton NC to turn it in then pay someone to come there to pick me up.

VIRGINIA P. on

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We have been using U-Haul for 39 years to move once we were enganged, to children's colleges, and to new homes. The updated technology is so amazing that the experience was extremely quick and orderly!

STEPHANIE W. on

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FREDDIE C. on

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Stephen L. on

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The trailer was not clean on the inside and then we were asked why we did not sweep it out.....We returned it without most of the flowers that were inside it when we rented it!

JOHN W. on

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We are over 60yrs and handicapped 6 days wasn,t enough time to load and travel 1870 miles from NC to SD.

SUSAN S. on

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JOHN C. on

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They closed early on Friday, I had to drop the truck off and find the drop box, after that they did not notify U-Haul I had dropped the truck off on Friday, I received a call late Saturday asking me if I still had the equipment. It makes me nervous about dropping equipment there so I do not get over charged I also pick up the truck with less than a 1/4 tank of gas I was sent some type of agreement today showing a full take, I will not be really happy if I am charged for fill in up a truck that did not have but a 1/4 tank of gas when I picked it up. Per the instructions from the pick point I fill the tank to where it was when I picked it up.

WILLIAM C. on

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George W. on

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Excellent service.

MARY N. on

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This entire moving experience was horrible. It had nothing to do with this location. It had everything to do with scheduling and reserving a truck on-line which did not work. NEVER in my life had such an awful moving experience with the territory manager!

Earbie G. on

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John S. on

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JANICE D. on

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Driver reported burns on leg from hot engine air blowing on him. Nothing done upon return. He is compiling list of other problems (e.g. gas gauge) for submission.

William F. on

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ROBERT J. on

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JEFFREY G. on

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Although I already had an online reservation they had to completely reaccomplish everything I had already done online in the computer when I got there... The process took much longer than it should have.

TOM M. on

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George W. on

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Excellent experience...

James R. on

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Robert B. on

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First u-haul place I visited was on HWY 24 in Clinton, NC. I walked out because they were rude. I went over to the one on HWY 421 in Clinton and everything worked out fine. The on on HWY 24 does not represent your business very well at all. Robert P. Baker (910) 340-0849 Clinton NC

Eugene P. on

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Willie's Camping Center in Clinton, N. C. is an excellent place to do business with U-Haul, experience was A-1 from start to finish!!!

DARLENE A. on

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Shows me the truck and that was it. I had problems getting up in the truck. They could have given me some pointers.

Dorenan C. on

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elwood M. on

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krishna P. on

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PRAGNESH P. on

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CLINTEN P. on

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MARY M. on

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Alex S. on

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My reservation was split which was an inconvenience and this rental location would not transfer the trailer to the place I was picking up my truck.

Heather C. on

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Almeta F. on

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Don't understand why I should get charged 29.99 for intown rates along with .89 cent per mile. Long distance yes , but in another state I was only charged the flat rate plus put gas back in it. This seems ridiculous.

Jade M. on

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Sandra W. on

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I chose the 421 location for the customer service as the Warsaw Highway location has very poor customer service. Ms. Anette was attentive, respectful and friendly. Wonderful. Thank you.

Perry B. on

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Please have a pencil or pen attached to the drop box. I didn't bring a pen and had to use my daughter's crayon.

jennifer E. on

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Ronnie W. on

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Lubricate the door

CAREY F. on

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Very good experience, and very nice people.

EDWARD C. on

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BEVIN A. on

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Carl M. on

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Very smooth transaction, no suggestions.

CINDY A. on

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PAUL T. on

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service was very efficient

BELINDA R. on

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GLENN T. on

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MARTHA B. on

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Randy P. on

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It was an enjoyable move even tho it rained all the way to Maryland. Thanks