Customer Reviews for Alpine Clothing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Alpine Clothing

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Angelina V. on

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Person assisting me was rude. He made a comment as to the amount it was going to cost me and when I told him that was Not the amount I agreed on he got LOUD and told me he was just doing his job. He changed AFTER he looked up reservation. I was about to cancel everything but I really needed to finish my move. He tried to be a little nicer to me but he had already done the damage.

Janeen F. on

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Frederick L. on

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Not much improvement necessary. Things went well. Quick rental and quick return.

Luz M. on

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Try to help ur customers better when they tell u ur truck is not working right.give the the right telephone numbers to call.or give them a call back ...not wait till customers bring back ur truck to actually check.

Luz V. on

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Robert L. on

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DON G. on

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Marge D. on

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Rony D. on

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This location offers the best trucks in town. Very clean trucks, super professional staff. All U-Haul offices should learn from this one!! Thank you!

Brandon H. on

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Employee was 15 minutes late. Very aggressive with me when I told him he was late. he even cussed at me told me 'i am not taking shit from anyone' and that he will guarantee I dont rent a truck from him

Gregory H. on

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Richard F. on

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Paula N. on

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Very helpful

Johnny E. on

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excellent service. very friendly and was very prompt.

Darren L. on

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Robert T. on

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Thanks U-haul. Robert

Mario M. on

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My credit card information was compromised and my card got hacked after I rented my vehicle at that location.

Scott P. on

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Taneya N. on

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Rosalind L. on

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derbra G. on

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Wei G. on

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Rose Marie S. on

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Linda M. on

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I didn’t get my final receipt to show the amount I was charged

Rogelio L. on

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Hamza A. on

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The location was not open upon arrival, location was 35 min late to open which caused me to be 45 min late to moving from location, which in turn caused me to have to pay additional 1 hour for movers.

RICHARD T. on

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I extended my rental until 5 on the phone. When I got to the location to drop it off there was no place to put the key. I was on the the phone for almost a hour with customer service trying to figure out what to do. I will never rent from them again.

Audrey D. on

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Olufunmilayo H. on

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Don't give reservations you don't intend to honor. We reserved a 15ft at Hammer but when we went to pick up thee was none. Traffic said they had one for us at Wilson but it turned out to be a lie. Then Lodi the same. We ended up taking adownsize 10ft which Forbes us to rent for 2 days instead of 1 day

willy A. on

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Cristina M. on

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Terrible service. I returned the truck the first day and i am being charged for 4 extra days. Never renting from uhaul again.

Marco G. on

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Kathleen C. on

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THAN O. on

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The person I check out the truck .. didn’t even to bother to get out of his ass and assist me .. I return the car at 9 am and was charge 20 dollars for late return .. uhaul sucks I will never rent again .. and to all my friends to never rent from you guys angain

Rexelle S. on

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Thomas P. on

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Douglas C. on

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Roberto R. on

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Brittany M. on

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The owner or worker was amazing . He was so helpful and kind !

Christian B. on

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Great customer service!Got checked in and loaded up in no time at all.Location is a little sketchy but was worth having a car-hauler guaranteed for me upon arrival.

Cheryl A C. on

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Hard to find the location, we passed it up.

Jimmy K. on

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Brittany O. on

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Office space was extremely HOT, no A/C

lakisha W. on

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William C. on

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Karen H. on

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Paula S. on

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Great service and the vehicle performed as it should. The A/C didn’t seem to work; blew hot air with no signs of cooling. More of a FYI than anything. Overall was quite pleased. Thank you!!!

Calvin L. on

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Highly recommend this location for anyone in Stockton area. Reserved a cargo van for moving through the web, and went and picked up the van within 20min. Easy and simple! The owner/manager of this business was also very courteous, informative and helpful! Will come back for future rental needs!

Jason D. on

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The owner was very friendly. Best u-haul experience I have ever had.

Jeffrey W. on

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Easy online reservation and very reasonable pricing. One way service is super convenient. Great customer service and quick hook-up. Features and construction of 5'x9' trailer was impressive and incredibly well built. Bought a used trailer hitch/ball at a great price too.

Mark M. on

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Sandra V. on

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Talisa S. on

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Matthew R. on

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Jane C. on

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Allen J. on

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Service was great, I would recommend this service

Shiawana H. on

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Harold F. on

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The attendant was rude, sadistic and just an all arround jerk he got verry mouthey and torn up my contract and told me to get the Fuck out of his office !! I will never deal with u-haul again J.r flemens

Gerald P. on

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Donald M. on

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The employees were helpful, friendly, and efficient...a great experience!

Vanessa A. on

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Thank you for a smooth process!

Jose R. on

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Reservation was for an enclosed 6x12 to pickup in Manteca Ca. After res was confirmed I received an email to pickup at Stockton ca location, followed by another email saying no enclosed were available so we were given an open trailer. Moving 4 cities away, had to then return the trailer to Stockton location. Inconvenience all the way around. Our first time having a not so good experience.

Samar S. on

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Bobby B. on

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Yeeleng V. on

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The service was unexpectedly good because the location was a little confusing. They were really efficient, accommodating, and professional. The only thing they could work on is making sure they open on time if the sign says 8:00– services should start at 8:00 and not 8:30. But it wasn’t really a big deal because they made up by being quick and efficient yet still made us feel welcomed.

MARK H. on

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CHARLES L. on

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The location was a corner of an old former grocery store. Not what you would expect from a big company like Uhaul.

Tim K. on

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Vutha S. on

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Will definitely return for more rentals. Awesome customer service!! Thanks for all the help.

John W. on

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Harry M. on

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Location was inside a convenience store and in a sketch neighborhood. Vendor was nice and professional but location is a drawback.

Todd M. on

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Stephanie I. on

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Erik Reginald S. on

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I don't think it's called Alpine Clothing anymore. When we got there and in the internet when we did our search, the place is called Alpine Market. You guys may have to update your records.

Brendan M. on

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Great service. Location doesn't seem big, missed it when I drove by. Part of a liquor store, but the people that run it are top notch. Be patient, small shop, but they are ready for you when you reserve.

Mikhail C. on

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PAUL C. on

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Francisco S. on

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Mike G. on

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Helpful ??

Catherine K. on

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Unbeknownst to me, the representative who checked me out wrote on the rental agreement that the truck had a hole that had been temporarily repaired and that I had agreed to assume all risk of water damage. I had not agreed to any such thing--the representative did not inform me of the damage, nor show me what he wrote on the agreement, and certainly did not ask me to acknowledge the information or initial it. It was raining during my trip. There was no water damage to my belongings, luckily, but had there been, I would have challenged the fraudulent language and disputed any responsibility.

MITCHELL M. on

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I have zero complaints about the uhaul services, all the employees were kind and eventually I got what I needed. Unfortunately the location I went to didnt have the vehicle I needed, but the staff called reserved and directed me to a facility that did. Thanks uhaul

patricia M. on

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The associate was great! Thank u.

Paul W. on

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Have rented several times in the past few weeks

Erika A. on

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My rental and return experience was perfect. The gentlemen who helped me out was super friendly and very helpful!

Sandy O. on

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jesus P. on

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Fix the gas issues that I always get charged for no reason

Darlene T. on

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Ray B. on

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Robert P. on

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Nothing, staff was friendly, efficient and knowledgeable. The paperwork was already prepared, and I was in and out in less than 15 mins.

Darlene T. on

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Gary M. on

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Patricia A. on

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greg B. on

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Kim H. on

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equipment was clean but since I had another driving the truck while I drove my car to pick it up and drive back home, I didn't know the tank was empty when we picked it up. The paperwork said it was 1/4 full. My driver flagged me and we stopped at the closest gas station to put in about 10 gallons and that brought it to just over 1/4 tank. My total miles were 27 and the gauge went to 1/4 so it really only would have taken a gallon or so. I had taken a picture at the gas station but the person who gave me the rental told me that it wouldn't make a difference, u-haul would not make it good. I still have the gas receipt to show that I put in almost 10 gallons and the paperwork that I was given that says it would take 10 gallons to bring from empty to 1/4 tank. I know for a fact that it would not be getting 3 mpg for that truck, my motorhome that weighed 19,000 pounds and filled with all my belongings got 6 mpg and it was more than 3 times that trucks length. There should be some way of mitigating these things otherwise it just leaves a bad taste in the mouth.

Julio César G. on

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Alexander C. on

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Helpful and friendly staff, but the liquor store attracts some interesting characters.

MELANIE P. on

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Louellyn M. on

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Alain A. on

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Nothing at this time

alicia C. on

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