Customer Reviews for Al's Garage and Fireworks
(U-Haul Neighborhood Dealer)

77 reviews

4090 Hwy 51 SE   Summit, MS 39666

(601) 680-4323

Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(601) 680-4323

4090 Hwy 51 SE
Summit, MS 39666

Services at this Location:

Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

It was an easy and swift process. Very friendly and approachable owners. Also available whenever you need.

thomas B. 
Rating:
4.0

The people were very helpful and very accommodating. We could not be happier with the experience.

Justin H. 
Rating:
5.0

Great customer service and definitely be back if we need to rent another trailer.

Michelle A. 
Rating:
5.0

Customer did not leave a comment.

Lorenzo C. 
Rating:
3.0

This was not the place we had rented from. They changed the location twice. We ended up having to drive an extra 30 minutes to pick up the trailer. And we were asked to drive it back after unloading which would have been another 6 hours.

Sam M. 
Rating:
5.0

Customer did not leave a comment.

Rick T. 
Rating:
5.0

Customer did not leave a comment.

Brad C. 
Rating:
5.0

Customer did not leave a comment.

Nicole B. 
Rating:
5.0

The owner of Al's garage did everything he could to make right by how the company Uhaul cancelled my 26foot reservation and gave my truck to someone else without any notice or reason. I will never rent from UHaul again and I wouldnt suggest anyone else to use them you may or may not get a truck. I would highly recommend Al's garage who went out of his way to make UHAULs mistake right.

Natalie F. 
Rating:
3.0

Charged me an extra day, bill shows returned on 7/6/20, I returned it on 7/5/20, I need my refund

Michael C. 
Rating:
5.0

Great customer service friendly staff

Clarence L. 
Rating:
3.0

Customer did not leave a comment.

gary R. 
Rating:
5.0

Customer did not leave a comment.

Tim D. 
Rating:
1.0

Update his internet connection

brandon S. 
Rating:
5.0

Customer did not leave a comment.

Patrick M. 
Rating:
3.0

Customer did not leave a comment.

DeMario C. 
Rating:
3.0

Unorganized but very friendly

Linda B. 
Rating:
5.0

The staff was extremely helpful and courteous. The online check-in didn't work.

Cody S. 
Rating:
4.0

The only improvement I could recommend is the trailer should have a Jack for hook up

Steven A. 
Rating:
5.0

Customer did not leave a comment.

Alma D. 
Rating:
5.0

Staff very pleasant, helpful, and patient

Allison B. 
Rating:
5.0

Customer did not leave a comment.

Donald C. 
Rating:
3.0

Location was OK for Mississippi if you expect a dirt driveway and lot and have to unhook the trailer on your own.

Ronald R. 
Rating:
3.0

Customer did not leave a comment.

Dorothy D. 
Rating:
5.0

Customer did not leave a comment.

Donald O. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

All was good. Very helpful.

WILLIAM B. 
Rating:
3.0

Again service extremely slow.

micheal L. 
Rating:
5.0

Customer did not leave a comment.

Alvin E. 
Rating:
3.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Everything was great Everyone should do more business here.

David J. 
Rating:
5.0

Customer did not leave a comment.

Janice G. 
Rating:
1.0

So disrespectful and not professional at all. Don't talk to people the right way.

JEANE C. 
Rating:
4.0

Customer did not leave a comment.

Richard W. 
Rating:
4.0

Customer did not leave a comment.

Thomas B. 
Rating:
2.0

They could clean the office up, make it more comfortable or even have a place for customers to sit down while waiting.

Michelle S. 
Rating:
3.0

Customer did not leave a comment.

Tyrone S. 
Rating:
5.0

Customer did not leave a comment.

Samantha C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES C. 
Rating:
3.0

Customer did not leave a comment.

britt H. 
Rating:
5.0

You don't need to change a thing at this location the best customer care. These peoples are great they are the best and they treat you like family. Who does that AL garage is the best. Thank you need more people like these who care ! Thank you. Eunece Patterson

eunece P. 
Rating:
5.0

Very nice and would definitely rent from again.

Brian B. 
Rating:
5.0

Mr Al was very nice. I'm so glad he had a uhaul available at the time I needed it most!

Tiffini W. 
Rating:
5.0

Customer did not leave a comment.

Evie S. 
Rating:
5.0

Al was great to work with. Couldn't get the trailer lights to work. So Al start working on it and come to find out I had a blown fuse in my truck. He got the problem fixed for me and I was back on the road. Great people to do business with.

johnathon H. 
Rating:
1.0

The salesman was very rude and inconsiderate. He had no clue what he was doing and treats his customers poorly. He's very time consuming as well.

lloyd J. 
Rating:
5.0

Al is great. Always goes out of his way to get the equipment I need.

john H. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Mery J. 
Rating:
3.0

Probably needs to be inspected.

Guy G. 
Rating:
5.0

Al was great! Location was easy to get to from back roads and from Interstate!

Suzanne M. 
Rating:
5.0

These folk were extremely helpful and very friendly!

James T. 
Rating:
5.0

Customer did not leave a comment.

Leslie L. 
Rating:
5.0

These people are VERY FRIENDLY and I would gladly do business with them again...

Flora L. 
Rating:
5.0

Customer did not leave a comment.

kendrick K. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
3.0

Location had some one there that hooked up the trailer for me. I appreciated that.

Charles W. 
Rating:
5.0

Customer did not leave a comment.

Sarah S. 
Rating:
3.0

The owners/operators were very friendly and accomodating.

Mary Beth S. 
Rating:
5.0

Customer did not leave a comment.

Melinda W. 
Rating:
5.0

Customer did not leave a comment.

Edward C. 
Rating:
5.0

Friendly efficient and business like. I would return here!

Tim S. 
Rating:
5.0

Customer did not leave a comment.

josh C. 
Rating:
4.0

Customer did not leave a comment.

JOEL P. 
Rating:
5.0

Stay nice.

darlene G. 
Rating:
5.0

Customer did not leave a comment.

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

Kendrick B. 
Rating:
5.0

Road Side Assistance Department needs improvement. I had to call several times to check on status of a representative from RSA to assist us with our rental being stuck in a deep rut.

leona P. 
Rating:
5.0

Very friendly and great customer service.

Rating:
5.0

Customer did not leave a comment.

Gerven S. 
Rating:
4.0

So was exceptional. I would make it easier to get in touch with my pickup location. When given the number from Uhaul for A la fireworks it rang right back to customer service. It would not ring at the rental location. I had to Google the business for a working number.

Tracy L. 
Rating:
4.0

Customer did not leave a comment.

Keith B. 
Rating:
3.0

Good place to pick up and drop off. I rented a tow dolly one of the brake lights didn't work. The one that did work was loose and bouncing around.

Ralph C. 
Rating:
5.0

Customer did not leave a comment.

Kathy S. 
Rating:
3.0

My issues were with Uhaul more than the drop off location. I was told I could drop off in Bude, MS {that was on my contract). The location is Bude has closed and I was told to take the trailer to Summit which is 30 miles away and in the opposite direction! I asked if there was a location in Brookhaven and was told yes but I was supposed to return to Summit. NO... I was supposed to return to Bude! I have always had much trouble picking up "reserved trucks" but never had trouble finding a return spot. I am appreciative that you had a trailer when I needed it but the Uhaul experience overal lis horrible.

WILLIAM S. 
Rating:
2.0

We rented a 26ft truck for 2 days to pack up and move out of a house when I arrived at storage my mattress was soaking wet and some clothes truck had a leak on roof and then I get charged 28 dollars for gas because it was a 1/16 below from where I picked it up at im calling u haul today not sure if I'll ever do business with Tham again

Nola L. 
Rating:
1.0

The phone number you have is not the one this business has. We had to wait 45 minutes for him to get back to business. There is no air conditioning, after it took over an hour to get the truck, we were soak with sweat. I had to call u-haul several times because he had no idea of what he was doing. Then when we opened the back of truck to load it, it had ants all in it. Will never go back to the place we rented from.

Lanette F. 
No reviews have been submitted for this location.

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