Have a designated person to take care of U-Haul customers only. That way all details would get done properly. I was emailed stating that I had not returned the trailer I rented, when in fact I returned it 3 hours after I picked it up. I was not happy about that.
Warren R
Customer Reviews for Amazon Crazy Deals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dolly was damaged but still usable. . I had to repair light on driver side to make it functional.. overall person at the counter super nice.
david hThis was the worst experience I ever had in my life. I will never rent again. I was overcharged, the young man did not know what he was doing. We had u haul on the phone to try to help us get it right. And he's still overcharged, me, poor business
karen wWhile they had just opened they did a great job and were very friendly
Howard W