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KENNETH L
Customer Reviews for Ambeaus Transport LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Auto Transport towed just fine. The location was fine, just had delays in getting the trailer picked up and dropped off. Would use same location again.
Reginald FDid great
Ginger CMy plans changed and I decided not to move, everyone was very understanding when I had to turn the truck back in.
Deborah KN/A
Thomas LOwner wasn't helpful, asked him for help and he would not, stating "Everything is contact less!" Upon return had trouble with my phone internet as he watched and again, no help! I was over charged really felt a bit robbed,being that he inflated the mileage to upcharge me. Tried to contact him about charges, but didn't answer or call back after leaving messages. Horrible experience
Shandrika YEverything was just great. Thank you.
Roosevelt CNothing this was what I was hoping for 👍
Rudolph WLocation was not open. The manager was mowing and noticed us. Had to open to get to the trailer. The trailer was parked in a difficult location, it took two men to move the trailer and connect to the truck!! Do not send a female to this location.
David CGot there to drop the trailer off and the office was locked and they did not answer the phone. Had to call Customer service and was transferred a couple of times before they helped me with the solution
Chris WI got there on time, even a little early to pick up the Uhaul. He was late and then it took me well over an hour to get out of there. Also. I was under the impression I was buying those cheap furniture pads. Had no idea i had to return them. Feels real scammy on the part of Uhaul to operate this way. Charges me $8.00 a pad for that cheap cloth. I had already been on my way and half way across the state when I found out. It was to late to go all the way back and get them out of the storage unit. $192.00 seems VERY excessive for something thats costs probably $15.00 a pack. I would have at least liked the option of returning them for a refund in 2 weeks when I return to move in my home. Which I will have to find another means of moving my things from storage over this.
Steve LGreat experience! Will continue to do business with them!
Abdon PI need my deposit please
Roderick BFirst off the start I was supposed to return the u haul to baton rouge, second I really didn't like pulling into someone's driveway and their house to drop off the u haul, third it took way too long for the inspection and I was over kept when my kids and wife were waiting in the car to go get dinner... Fourth I was not told my total amount even when I called I was promised a call back never got it just a few hours later received a receipt that had the charges on it...
CHRISTOPHER S