Customer Reviews for American Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of American Mini Storage

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Lawrence T. on

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Michael O. on

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Eric at American Storage was very helpful and professional. Highly recommend!

NATHAN C. on

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DAVID M. on

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James T. on

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Marilynn K. on

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More available vehicles.

Gerald P. on

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joshua Z. on

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New equipment

Marilynn K. on

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Extremely satisfied. Staff made the process very pleasant and I will return to same location as well as continue referring my friends and family.

Chad F. on

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The two men working there were very nice but had problems finding the trailer in the system and had to call a representative to get it straightened out.

JOHN F. on

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Nothing

Herman D. on

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Good service.

Francis R. on

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Susan F. on

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Friendly prompt service

Patricia C. on

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Wanted to drop the trailer off at a location 2 miles from where I was, but was I had to drop off at a location 8 miles from where I was or possibly be charged a fee if I didn’t drop it off where they told me too. At the drop off location I pulled in and backed the trailer next to the other trailers, went to the office with my contract, the employee didn’t even know I had dropped it off (very observant...not) told him I dropped the trailer off the phone rang and he told me to hang on....I left. I guess the phone is more important than the customer standing in front of you.

Gary L. on

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Dannise K. on

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Pamela L. on

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I have been renting from U-Haul for years and have never had a bad experience. I should own stock :-)

Tanya F. on

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Kincaid A. on

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Jesse S. on

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Edward H. on

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Donna S. on

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Gentleman was very helpful and curtious if I need a u-haul again American mini storage is where I will go

Walter S. on

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Great experience with man that ran uhaul 5 stars

Taylor K. on

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This is my go to site to rent U-Haul equipment. Always professional, ready to help, and courteous. They make the experience smooth and easy. Thank you

Jack N. on

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No hassel at all, very pleased.

Lawrence B. on

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Will S. on

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David W. on

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Judy Lynn F. on

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Joshua T. on

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Richard F. on

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Tatum C. on

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Guy was rude

Georgette C. on

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Lawrence B. on

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jaque T. on

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William C. on

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Misty M. on

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Donna W. on

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Demetri D. on

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Harrell R. on

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Good customer service!!

JIM V. on

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Irwin S. on

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Nothing

John G. on

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Herbert S. on

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Clay P. on

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Kathleen C. on

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Nothing, great service and product!

Paul C. on

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Patricia J. on

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Vincent T. on

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roland P. on

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Did not run good cost me more in gas because of this when dropping off no one came out to inspect it

Chelsea M. on

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Harry H. on

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David W. on

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Beverly B. on

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Joseph P. on

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kent A. on

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Richard F. on

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Darrell H. on

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Very nice guy even though I had no idea what I was doing

WILLIAM C. on

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Terri W. on

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Thomas B. on

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Kelsey C. on

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Lester C. on

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The 52 miles one way was not pointed out to me on the contract. It should have been a little higher. Had to drive to the pickup location in Palatka, load, then drive to the drop off location in Gainesville , then return truck to a different location than what was originally contracted for. The should be some lee way mileage.

wendy S. on

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Ronald S. on

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An N. on

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Requested a 10 feet truck but was given a 20 ft truck without being notified that 10 ft truck was unavailable. Personnel were a little rude and impatient.

Sabrina G. on

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Larry F. on

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Excellent service. Quality place

Charity A. on

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thomas E. on

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Just wondering why the local dealer cannot take pre-payments when reserving for a different day pick-up? Had to go through corporate.

Eileen S. on

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Michael V. on

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James H. on

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Thomas M. on

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The people at this location are great !

Ed O. on

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Thomas C S. on

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Joshua T. on

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I gave him two cards for payment then returned the trailer one got canceled off charged the full balance on wrong card then I called him he said it wasn’t his problem but I’m going to my it his problem!

Steve S. on

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Fast and friendly

JOHN J. on

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The folks at this location are some of the best of Uhaul.

Antida A. on

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Fran R. on

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Jerry S. on

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Nothing to improve everything was excellent

MARK B. on

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Ronnie S. on

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Van H. on

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Excellent location and great access!

Stuart M. on

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Heather C. on

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Friendly customer service and check out process was easy. This location was clean and had ample extra supplies. Highly recommend using this location for your U-Haul needs!! Thank you!!

Emory Z W. on

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Tony C. on

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Eric was efficient and professional was checked out as expected.

William B. on

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KIMBERLY W. on

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Wonderfully professional and kind. Appreciated the convenience of paying by phone. Should I ever need a storage facility again I'd return.

LAURIE K. on

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We will recommend this business to family and friends.

Mitchell C. on

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Really clean and nice facility. Friendly staff as well.

Ernest V. on

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very pleasant, knowledgeable and informative.

irene W. on

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BENJAMIN L. on

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Awesome place. I had an inside, air conditioned locker, so working there, when I had sorting, packing, and retrieving to do, was always cool and pleasant.

Phillip K. on

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refused to rent me equipment i wanted, pickup. rented me box truck that couldnt tow the equipment i needed to tow. then when i returned it early, still got charged full price. Still had to go out & spend $140 to rent correct equipment else where.

tommy S. on

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Lewis M. on

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thank you

James C. on

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Edgar R. on

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Very good customer service and equipment was very well maintained.

PATRICK H. on

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kim S. on

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Melanie D. on

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Marlene S. on

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I am not sure if I will recommend uhaul anymore

JACOB M. on

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Okay price wAs a bit high for size in my opinion.

PHILIP T. on

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Very dishonest and lack of follow through with communication via email and hard mail. Never had a problem with a storage facility until this one. Moved to another location nearby which is MUCH better!

WILLIAM A. on

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The unit i rented was for someone else's use...but i loved the way they kept me informed of monthly payments...

DAVID S. on

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Very good service very friendly