Customer Reviews for American Self Storage #9

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of American Self Storage #9

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deanna w. on

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The only thing I would change is that when I made my reservation the person I talked to did not tell me that I haul location closed at 1 pm. And I almost missed them.

Jessie J. on

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Customer service representative Ashley has shown excellent customer. Very friendly making sure everything was exceptable as far renting the storage/ rental truck. 5 stars for this storage facility.

Richard M. on

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Customer did not leave a comment.

ERMA N. on

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I have cancelled my storage why do I have a Bill I called and cancelled it thank you Erma Nolan

Kristina A. on

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Ashley did an awesome job! She went above and beyond my expectations! Keep doing outstanding service! Thank you so much!

Jonna R. on

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Ashley is an amazing employee. I cannot say enough good about her. She goes above and beyond in every single area to provide outstanding customer service.

KATHY M. on

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Ashley was great to work with. She is friendly and helpful

Kathryn B. on

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Customer did not leave a comment.

tarik s. on

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Ms Ashley was extremely friendly as well as very helpful. She knew her job and delivered the service smoothly. Would definitely recommend.

Bruce G. on

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The interior of the cab of the truck was filthy, if there had been another truck available I would of insisted on a different truck.

Donna B. on

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Give Ashley a raise. Seriously. I haven't had that quality of customer service in some time. She actually CARES about the needs of the customers. I had to call her four different times to ask different questions. There was ZERO hint of her being annoyed but she was very kind and patient. THIS woman is worth her weight in GOLD to your business. Take REALLY good care of her! I will not deal anywhere else in the future. Thank you.

Tom C. on

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Miss Ashlee was very helpful and answerwdj*mm

Ashleigh V. on

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If you have a scheduled pick-up time assure that employee is able to assist the customer.

Cindy H. on

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Braven D. on

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JERRY P. on

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Ashley is great always smiling, made sure all my questions were answered and this an easy process. Thank you so much!

Matt O. on

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Jack P. on

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This location is very small with little room to enter or exit off of a pretty busy street.