Customer Reviews for American Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of American Self Storage

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Thaen S. on

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Mezdulene R. on

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Theresa B. on

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The back of the truck was dirty from the previous user's, The indoor lamp works only sometimes. The side mirrors wouldn't move so they couldn't be properly adjusted. Truck made growly noises especially when backing up. extremely rough riding and far more play in the steering than any other rental we've had. We've always been happy with uhaul until this truck. This was an awful moving experience because of the truck condition. It needs to go to maintenance and not be rented again.

Shawn B. on

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Valeri D. on

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Just keep on doing what you been doing I couldn’t ask for better thank you very much for taking such good care of me and my needs thank you for your kind understanding when I was not as timely as I should’ve been my experience with Uhaul gets An A+ plus

Eric P. on

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Very helpful staff! Prompt service and we were on our way.

Matt B. on

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It was fine

Ray H. on

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Gary H. on

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RICHARD C. on

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Levanah S. on

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Richard S. on

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John R. on

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They were great to work with! Highly recommended!

Gene R. on

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The lady at the counter was very courteous and efficient. It would have been appreciated if she would have known more about the fuel capacity and consumption but I understand her reluctance. By the way the truck gets good mileage for its size, 26 foot with a ford triton V10. Power is adequate plus for a truck. Drive easy...

Dana F. on

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Nothing, the ladies there did an outstanding job, extremely helpful and friendly, will come back and rent again

Keith S. on

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Bruce J. on

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Easy dropoff at the storage unit !

Jeff M. on

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Gerry V. on

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Wesley O. on

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Sandi B. on

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julie R. on

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Lisa was so very helpful!! She went above and beyond and helped us get exactly what we needed especially since we needed a unit ASAP !!

George M. on

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David B. on

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Have a full tank of gas

Jeff M. on

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Kris L. on

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Mechealle W. on

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Very nice people

Shandra H. on

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Lisa is personable , professional and forthright. She surely made this a “neighborhood “ experience.

jillana M. on

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Wonderful experience getting Uhaul.

Stuart B. on

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James H. on

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Super helpful!!

Keith E. on

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We recieved the wrong truck, information as filling gas wasn't given, the tank was neat empty when we received the truck, and the inside was a mess. We filled the tank, because the lady told us to, and we didn't get a refund for it.

Dahan D. on

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Customer service was outstanding at the location!

Matthew W. on

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James H. on

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Lisa was very helpful and friendly she even came in early to help us out highly recomend

TIM S. on

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Quit doing business with drug dealers. What a total disappointing experience. Wife's Asthma kicked in due to the Stench of Pot in your vehicle. On the edge of Notifying the Authorities of distribution provided by U-haul. This is totally unacceptable.

Albert A. on

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Paul H. on

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The lady was very pleasant but everything else about our experience was a huge headache! Dirty trailer inside. Not having the right equipment. Not at the right location. No Dollie or pads to rent. System was down so no written paperwork at all. The list goes on. Do yourself a favor and rent a Penske or anything other than a uhaul. I feel bad for the business that rent them out for uhaul.

Lisa D. on

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Truck wasn’t there for pickup. Then when we got it, it smelled like cigarettes and the ashtray was full. Cab was not clean.

Kami P. on

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mike H. on

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Christina L. on

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james L. on

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