Customer Reviews for Amgray Global Investments Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Amgray Global Investments Inc
Carlos R. on
Customer did not leave a comment.
david P. on
Agent's English was so poor it was very difficult to work with
Sandra S. on
We were sent wrong location. Reserving online. And double charged for the wrong trailor.
Jack N. on
Horrible experience!!! Video recorded the entire transaction and will be in touch with corporate office! If a supervisor could contact me It would be appreciated 219 - 204 - 3411 My name is Jack Nazimek I was forced to purchase a insurance policy and I have it recorded video of the incident and rude customer service and this is after driving to 4 separate uhaul locations because I was never notified that my original location didn’t have my equipment which I noticed you offer a $50 guarantee? I received a text message to pick one up 30 miles from me HOWEVER after driving through Houston Texas Traffic IT WAS THE WRONG ADDRESS!!! And when I contacted the office the first 2 times No answer and then received a text that said try calling later!?!? When I finally got in touch with the office NO ONE SPOKE English!!!! They couldn’t understand that I was asking for there address after I was able to locate the pickup location the woman behind the counter ignored me I have it all on the video I recorded . I also did the fast track online YET she kept making me run outside to get information plate number that I already did on the fast track on line! 45 minutes later again I have it all on video she comes out with a bill for $145 I said it supposed to be $92 she told me I have to have insurance for $40 ! I explained to her that I have full coverage and I have rented trailer before and never been forced to purchase insurance I also opted out on the on line registration!! She then told me she could not remove it???? HORRIBLE ,RIDICULOUSLY ridiculous . I would like the insurance part refunded. Someone please contact me