Reserved an U-Haul van and went to location to pick it up and the business was closed!!!! So called U-Haul and they said not sure what happened. So they said check it out on your phone. Took me 30mi s to go through the process. It was a head ache. I feel for those ones that are not able to use phone that way. Just bad business.....Chasity B.
Customer Reviews for Anchor Tax
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was filthy and smelled of smoke. The tire pressure was low on the truck and I had to travel 7 miles before I found a gas station who had air. Even then, the air pressure light wouldn't go off.CARMELL B.
Customer did not leave a comment.Shaquida C.
Cab floors weren't clean. Back of truck needed to be sweepped out.MATTHEW B.
Customer did not leave a comment.Melinda M.
Customer did not leave a comment.ANNIAS S.
Customer did not leave a comment.Ian S.
I rented the truck to move from Georgia to Ohio. The truck needed a wheel alignment and the heater did not work. When I called Heather from the place I picked the truck up from to report the issues, she was not helpful or friendly. She told me she was not from U-Haul, that this was her business and she let U-Haul park their trucks there. She proceeded to tell me she had to get in touch with the general manager, when I asked for his name, Heather said she wasn't allowed to give me that information and wasn't sure when if I could expect to hear from him. She was very unprofessional. I spent over $800 and expected to have to heat. It was freezing in that truck and rather hard to drive.Toni G.
Customer did not leave a comment.IVERSON M.
Customer did not leave a comment.OLUWATOBI A.
Easy contactless pick upSabriyya W.
Customer did not leave a comment.William B.
Great Service and very professional. I will recommend them.Lynette V.
Customer did not leave a comment.Valerie B.
Customer did not leave a comment.JULIE K.