Trailer was dirty, I get it's winter not otherwise the trailer was in good shape. I liked the photo comparison process for verification of quality before and after taking it. This is a nice addition to rental prices for piece of mind.Steven Z.
Customer Reviews for Anne Street Variety
(U-Haul Neighborhood Dealer)
Barrie, ON L4N2C5
Services at this Location:
- Mon–Tue8 am–9 pm
- Wed–Fri7 am–9 pm
- Saturday8 am–9 pm
- Sunday9 am–8 pm
Special Operating Hours
- 3/22/2023 - 1/1/2024: 8:00 am - 9:00 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The millage cost is quite high.Liz A.
Customer did not leave a comment.lukas D.
Make sure everything is up to date. Broken windshield, no washer fluid when picked up, over 1000 km past due for oil change when i got it and the right rear brake and turn signal light was out. Somebody left an old cushion in the back, and it looks like a pink sock under the passenger seat. When I asked about having a snowbrush to clean off the unit, he said they don't have any. I had to go pay a car wash in order to clear the snow all over the vehicle. The overall cleanliness was brutalbranden G.
I tried doing the mobile order at another location, and then after that experience (I'd never do that again) I was transferred to this location. Night and day difference. Customer service was great and the agent was very helpful and got us going on the road very quickly.Robert L.
Very difficult to find the locations, even with GPS. However, once I found the appropriate locations it was fine. The staff were friendly and helpful.KEN M.
Worst experience I've ever had with any company. Will never use again and will make sure family/friends never use this company.Nicholas K.
Drop off - sent 3 messages and called 2 times - finally got someone to respond on the 3rd call - and no apology for not messaging or calling me back Customer service is poor.Peter N S.
Pickup app too lengthy and complicatedEdward C.
We had to go to 3 locations to arrange pick upDonna G.
Customer did not leave a comment.Brian J.
The seller should not have told me at first when I rented the van that it was 18 cents per kilometer and then when I brought it back that it was 59 cents per kilometer!!! I am very upset and feel that I really over paid due to the mis leading information that I received from the start!!! I paid almost $240 for a 3 day rental when it is advertised that it is $19.95/day plus kms and fees. I am most upset that I was lied to about the price of kilometers!!! I am grateful that I had the vehicle but would have never put 140 kilometers on it if I was told the truth in the first place!!!!!!!!ARTHUR J.
Additional Services at this Location
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