Customer Reviews for Anthony Auto Repair
(U-Haul Neighborhood Dealer)

97 reviews

1330 S Main St   Florence, AZ 85132

(520) 413-2653

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(520) 413-2653

1330 S Main St
Florence, AZ 85132

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JOYCE S. 
Rating:
1.0

Called twice to get help with some question during business hours. First left a message on an answer Machine second spoke to a gentleman who was extremely rude and simply responded with I'm just a mechanic I can't help with U-Haul and took my name and number… No one called back. I ended up having to call CC and waiting on hold for 30 +minutes to get my questions about drop of answered. Next I was then charged the extra fee of $114 due to the mileage again having to call into CC to have all questions answered.

Morgan R. 
Rating:
5.0

Customer did not leave a comment.

Sthepen B. 
Rating:
2.0

It was a drop off. I dropped it off a day early. They didn't bother to check it in so I got a call from uhaul asking when I was going to turn in my truck. Make sure it happens correctly.

Patrick C. 
Rating:
5.0

Customer did not leave a comment.

Samuel P. 
Rating:
2.0

Customer did not leave a comment.

Daniel P. 
Rating:
5.0

The staff is excellent and very helpful.

JUSTIN V. 
Rating:
1.0

There was a loose front bumper which was already there prior to the rent, but I was not told. I called the lender as soon as I found the damage, because I was not responsible. What the lender did was that he started raising voice with rage, and he called the drop off location told them that I broke the bumper, so charge me for the damage. This lender is truly dishonest. My experience with him was horrible. I will never have a business with him again.

daniel C. 
Rating:
5.0

Nothing

James L. 
Rating:
5.0

Anthony was very nice and helpful

MARY R. 
Rating:
5.0

Very nice

ANDY S. 
Rating:
3.0

No one was there

Martin S. 
Rating:
5.0

I would recommend to anyone

Darrel W. 
Rating:
5.0

Customer did not leave a comment.

Ron M. 
Rating:
5.0

Customer did not leave a comment.

Joseph V. 
Rating:
5.0

Phenomenal service

Joseph P. 
Rating:
1.0

I returned the truck I rented with the gas gauge at the VERY EXACT SAME INDICATION it was at when I took possession of the vehicle. When I got my bill later in the day via an email the rental agency had charged me an extra $11.25 for gas. If U-Haul does not make it right with me it is GOOD BYE U-Haul forever and HELLO Penske Rental.

Rickey G. 
Rating:
5.0

Customer did not leave a comment.

Stephen J. 
Rating:
5.0

Just an appliance dolly rental this time. The usual upbeat personalities that meet n greet their valued customers! Take care Anthony n Don

William C. 
Rating:
5.0

Top rated. I've rented uhauls a dozen or more times. Anthony & his associates will put all ur trucking worries behind u. Thanks Anthony!!

William C. 
Rating:
5.0

Anthony was professional and genuinely helpful - great location and service- thank you!

SOPHIA T. 
Rating:
5.0

It was a totally positive experience! Understanding, outgoing personality from start to finish! Ty Anthony

William C. 
Rating:
5.0

Customer did not leave a comment.

raul L. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
3.0

Your advertising is misleading. $19.95 a day for rental is not accurate. I spent $116 for use of a truck for three hours. 99 cents a mile makes a move very expensive.

joel P. 
Rating:
5.0

Anthony was awesome. Super friendly.

Justin R. 
Rating:
5.0

Nothing to improve, Anthony is the best! Very courteous and professional. He is always very helpful. Thank you!

Lisa K. 
Rating:
5.0

Always a great and friendly experience

ROBERT N. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
4.0

The online check in is a screwed up mess.

Steve M. 
Rating:
5.0

Customer did not leave a comment.

Harold N. 
Rating:
4.0

Customer did not leave a comment.

Olga R. 
Rating:
3.0

Provide more clear instruction regarding the word combination lock.

Laurali C. 
Rating:
5.0

Customer did not leave a comment.

Jay A. 
Rating:
3.0

Dropped off on Sunday and didnt speak or deal with anyone here.

Jonathan K. 
Rating:
1.0

I think the only thing would be that it be open longer to give people a chance to do what they have to do and we turned in in time maybe till nine at least

Edna L. 
Rating:
5.0

Great experience

Art T. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA R. 
Rating:
5.0

You are having a problem with the drop off location. It seems the left hand does not know what the right hand is doing. At pick up I made arrangements to drop off at the nearest place to to where the vehicle was unloaded. A few hours I received a message you wanted me to drop the truck close to 100 miles from completion of use. I had to explained ther was a drop off point approximately 17 minutes from completion point. Why would you want me to drop off that distance costing me money and not consider a much closer drop off. Point. Possibly some training could help.

Bill K. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
3.0

There was no one there when we turned in the truck, nor even an hour later. We left the keys in a hole in the door. UHaul called the next day to find out when we were turning in the truck.

melvina W. 
Rating:
5.0

I changed my move date three times. Anthony was accommodating and kind.

Luanne J. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE I. 
Rating:
5.0

Always great services at Anthony's with a Smile

BUTCH D. 
Rating:
5.0

Anthony was spectacular. I will definitely be referring this U-Haul location to all my friends and family members. Anthony was so very helpful; he went above and beyond. Thank you so much!

clarie A. 
Rating:
5.0

Customer did not leave a comment.

gary R. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

They were a blessing during mu recent moving experience. When off loading from the moving company, the expected fear of not having downsized enough became a reality in nightmare form. They had an open storage unit and moving truck available immediately with absolutely no paperwork red tape! A Blessing!!!

Viv S. 
Rating:
5.0

Customer did not leave a comment.

Bruce S. 
Rating:
4.0

Customer did not leave a comment.

Dakota D. 
Rating:
5.0

Fast and friendly service. Uhaul worked great. But really, your representative is a very positive person. I will be using this Uhaul in Florence Az as long as I live around here.

Carol F. 
Rating:
5.0

Customer did not leave a comment.

Tonya S. 
Rating:
5.0

Customer did not leave a comment.

Debbie C. 
Rating:
3.0

I maid reservations in a closer location. You routed me to a location 25 miles away. Not good!

ROBERT R. 
Rating:
4.0

Drop off was quick and easy due to drive thru trailer slots and friendly help to detach the trailer. At the Main Street location I was directed to another location a few blocks away where they had a much larger storage lot with easy access.

John H. 
Rating:
3.0

Your website is the worst I have ever seen.

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

Larry W. 
Rating:
5.0

Customer did not leave a comment.

Jessica F. 
Rating:
4.0

Customer did not leave a comment.

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

Tiffany S. 
Rating:
4.0

The truck was rough driving it. But otherwise where we picked it up the guy was nice and when we dropped it off the guy was nice. If I had to use you again. Thank you

Robin H. 
Rating:
5.0

Anthony is a real professional and a terrific ambassador for U-Haul. His knowledge of U-haul equipment and policy and attention to detail made us very confident that our 1000 mile + trip, towing our car on a dolly, would be smooth and uneventful, which it was. I will send anyone, who asks, to Anthony.

david P. 
Rating:
4.0

Customer did not leave a comment.

LADISLAO S. 
Rating:
3.0

Customer did not leave a comment.

Travis S. 
Rating:
5.0

Customer did not leave a comment.

Anthony J. 
Rating:
5.0

Customer did not leave a comment.

Mary Anne F. 
Rating:
4.0

Customer did not leave a comment.

Don B. 
Rating:
5.0

Customer did not leave a comment.

Carrie F. 
Rating:
5.0

Customer did not leave a comment.

Keith G. 
Rating:
5.0

Customer did not leave a comment.

Jody M. 
Rating:
5.0

Customer did not leave a comment.

Kim B. 
Rating:
5.0

Wonderful service. So helpful and friendly!

Linda R. 
Rating:
5.0

Customer did not leave a comment.

Vince K. 
Rating:
4.0

Customer did not leave a comment.

Laura C. 
Rating:
4.0

My whole UHAUL experience was impressive.

Barbara F. 
Rating:
1.0

I was very pleased at first with the location very friendly and helped with everything. I dropped the truck back off the same day I picked it up and left the key in the drop box as was explained to me but now I am being charged for three days because the location did not check the truck back in until today. This is unacceptable practice and I want the charges fixed so that I am not paying an extra 100 dollars for something I did not even use.

Teresa T. 
Rating:
5.0

Everything worked out awesome

Patty B. 
Rating:
4.0

Staff was friendly and helpful no complaints at all

susan D. 
Rating:
3.0

Customer did not leave a comment.

Michelle T. 
Rating:
5.0

Customer did not leave a comment.

Kelly M. 
Rating:
4.0

The uHaul experience before picking up the car dolly was horrible. It took 2 weeks before we could get one. Good thing we weren't moving and needed one right away. Then we had to drive over 70 miles to pick it up in Florence, AZ. We live 20 miles outside of Globe, AZ.

Gary B. 
Rating:
4.0

Customer did not leave a comment.

gene G. 
Rating:
3.0

The location I choose to pick up from on the computer did not even have my rental there. They were sending me another min away until I said I didnt want to go anywhere else. The reservations online is inaccurate. Will not use Uhaul again.

stephanie P. 
Rating:
5.0

Sended notification that you are located in the city where a person may get that way they'll know that you have a service close them

Oscar C. 
Rating:
3.0

The business was closed when we dropped off truck

Rich D. 
Rating:
5.0

We had to call for directions and got a message. I thought we'd never hear back, but the person called in about 3 min. and everything went off without a hitch. Thank you again.

MARK W. 
Rating:
5.0

Great customer service. I would highly recommend this rental center.

SCOTT B. 
Rating:
5.0

Customer did not leave a comment.

Jack K. 
Rating:
5.0

Very helpfull staff fulfilling a last minute towing requirement.

mike C. 
Rating:
4.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Anthony was very helpful in getting me what I needed and helped with hooking up the trailer for safety...he is an excellent representative for Uhaul image...Thank you for the help in my moving...

Ronald B. 
Rating:
5.0

Customer did not leave a comment.

MICHEAL W. 
Rating:
5.0

All went well,no problems. Excellent.

Al P. 
Rating:
5.0

Anthony gives outstanding customer service! We appreciate him!!

STACY N. 
Rating:
5.0

Anthony was a pleasure to work with. He is professional, friendly, and took good care of us.

STACY N. 
No reviews have been submitted for this location.

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