Called twice to get help with some question during business hours. First left a message on an answer Machine second spoke to a gentleman who was extremely rude and simply responded with I'm just a mechanic I can't help with U-Haul and took my name and numberâ€¦ No one called back. I ended up having to call CC and waiting on hold for 30 +minutes to get my questions about drop of answered. Next I was then charged the extra fee of $114 due to the mileage again having to call into CC to have all questions answered.Morgan R.
Moving Truck Rental in Florence, AZ at Anthony Auto Repair
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Florence, AZ 85132
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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It was a drop off. I dropped it off a day early. They didn't bother to check it in so I got a call from uhaul asking when I was going to turn in my truck. Make sure it happens correctly.Patrick C.
The staff is excellent and very helpful.JUSTIN V.
There was a loose front bumper which was already there prior to the rent, but I was not told. I called the lender as soon as I found the damage, because I was not responsible. What the lender did was that he started raising voice with rage, and he called the drop off location told them that I broke the bumper, so charge me for the damage. This lender is truly dishonest. My experience with him was horrible. I will never have a business with him again.daniel C.
Anthony was very nice and helpfulMARY R.
Very niceANDY S.
No one was thereMartin S.
I would recommend to anyoneDarrel W.
Phenomenal serviceJoseph P.
I returned the truck I rented with the gas gauge at the VERY EXACT SAME INDICATION it was at when I took possession of the vehicle. When I got my bill later in the day via an email the rental agency had charged me an extra $11.25 for gas. If U-Haul does not make it right with me it is GOOD BYE U-Haul forever and HELLO Penske Rental.Rickey G.
Just an appliance dolly rental this time. The usual upbeat personalities that meet n greet their valued customers! Take care Anthony n DonWilliam C.
Top rated. I've rented uhauls a dozen or more times. Anthony & his associates will put all ur trucking worries behind u. Thanks Anthony!!William C.
Anthony was professional and genuinely helpful - great location and service- thank you!SOPHIA T.
It was a totally positive experience! Understanding, outgoing personality from start to finish! Ty AnthonyWilliam C.
Your advertising is misleading. $19.95 a day for rental is not accurate. I spent $116 for use of a truck for three hours. 99 cents a mile makes a move very expensive.joel P.
Anthony was awesome. Super friendly.Justin R.
Nothing to improve, Anthony is the best! Very courteous and professional. He is always very helpful. Thank you!Lisa K.
Always a great and friendly experienceROBERT N.
The online check in is a screwed up mess.Steve M.
Provide more clear instruction regarding the word combination lock.Laurali C.
Dropped off on Sunday and didnt speak or deal with anyone here.Jonathan K.
Great experienceArt T.
You are having a problem with the drop off location. It seems the left hand does not know what the right hand is doing. At pick up I made arrangements to drop off at the nearest place to to where the vehicle was unloaded. A few hours I received a message you wanted me to drop the truck close to 100 miles from completion of use. I had to explained ther was a drop off point approximately 17 minutes from completion point. Why would you want me to drop off that distance costing me money and not consider a much closer drop off. Point. Possibly some training could help.Bill K.
I changed my move date three times. Anthony was accommodating and kind.Luanne J.