There were no fluids in the car as far as coolant, power steering, and transmission fluid. The truck felt like the transmission was slipping. It was dirty when I picked up and completely on empty. However, the employee that serviced me was fantastic and amazing. I've tried to get a refund and have been denied.
CHELSEY D
Customer Reviews for Antioch Ace Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
UHaul needs to invest in better technology to give to their agents. The woman i was dealing with should have been to scan my license into the system at the location. Also, text or email any forms or additional documents as soon as the customer e-signs not two days later. I lost almost an hour because of that.
SEAN PIt said I could drop off any time, had to create account, account asked me to drop the keys in a Dropbox but there is not a Dropbox in sight. The area is dirty and there are dogs running around at night.
JOSHUA KChanged prices higher twice and took my deposit
LENAEYAH W