It was dirty and the back area and check engine light was on and when I picked up the U-Haul there was nobody there when I dropped it off there was nobody there when I picked it up I had a little more than half a tank and when I dropped it off I put the fuel back exactly where it was I put $40 in there I only drove 30 miles and when I returned it they charged me over $50 for fuel and I was charged $30 for like an insurance that didn't want so I was charged a little over $80 extra and when I went to go back to the location to talk to them about the fuel and ask why I was charged more again nobody was there and nobody answers your phones would not recommend this place or U-Haul better to either hire a moving company or rent a truck from Home Depot extremely poor service
Abel B
Customer Reviews for Appliances 4 You
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The people were friendly over the phone. They gave the necessary info. for us to drop off the equipment which we did as no one was able to be at the location. I took pictures of the equipment as we left it unattended and dropped the key in the box. It all worked well enough.
Daniel FThey were great, really nice people. Overall experience was much better then expected.
david MExcellent service
Shavel CCharges to high and different charges then advertised nt
Lashawn HA very pleasant operation. I will definitely use this location again. Thank you 👏🏽👍🏽
AUGUSTUS JUhaul changed my location and pick u time from 8am to 9am the night before my move without prior notice. I chatted with you that evening and was honored a $50 discount for the inconvenience. However upon picking up trck at the new location staff member said she could kot give me the discount. In addition I ordered supplies that were not available at new location but was still charged to my credit card! Very bad business, shame on you for not honoring the discount and not following through.
Michelle DI would totally warn people NOT to rent from "appliances 4 you". They tried to charge me $85 for gas. I had filled the gas to a little more than when I picked it up. I had only driven 20 miles. I went back the next morning and asked to look in the cab. I had taken pictures of before and after (luckily) and the vehicle had not moved an inch, and the gas gage was at the same point as when I parked it. They tried to scam me but got caught. No apologies, just a "oh, we'll refund you." The truck bed was dirty as was the cab interior. I cleaned the bed before and after using it. ALWAYS TAKE PICTURES!
SIEG WCustomer service was Amazing!!!!! If you need a uhaul in the Banning/Beaumont area, this is the place to go!
CHARLES J