Customer Reviews for Armor Storage Sorensen

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Armor Storage Sorensen

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NANCY W.
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Customer did not leave a comment.

ajit A.
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Michael C.
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Service is already top notch.

MELVIN L.
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Customer did not leave a comment.

Taylor C.
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I was forced to do a check in online even though when i made my reservation i said i wanted to check-in in person, not through the app. I went into the building to check in, which was when the woman working made me try to check in online. The process was lengthy and ridiculous and did not work and then i had to go through the process again with her. Also the return process was lengthy and obnoxious. I should be able to return the truck to a person not have to take a million pictures and type in all this extra info before returning it. I'm basically doing the job of the employees and not getting any sort of discount for having to do it this way.

Tom S.
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jefferey W.
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Adonis B.
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Tasha P.
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Quintean H.
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Gerald H.
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James S.
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Great staff, very helpful and genuine.

Carol B.
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Wonderful customer service! Clean and well maintained storage areas. Very safe!

Carol B.
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I was not able to use the 30 days free storage so I was out another $175. Altogether it was over $500 that I had to shell out because of U-Haul corporate. If I was to do it again, I wouldn't use the app. I would use all in town.

Stephanie H.
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The truck was very dirty. Muddy inside and out, the windshield was so dirty with a film on it you could not see during daylight hours with the sun out. The box in the back of the truck was not swept out prior to me renting it, the blankets I rented had holes in them. The brakes were grinding and the truck itself had a hard time pulling up hills. The only good thing about the rental was the customer service representative. I am so unhappy with my uhaul experience that I probably will not rent from uhaul again. This is the second time from this location with this experience.

Nickolas S.
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They were awesome. Worked with me when I was a few minutes late to make sure I didn't get charged another day. Thanks again ladies!

Carl J.
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Customer did not leave a comment.

Jason S.
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Superior, efficient very knowledgeable staff very fast service

Stephanie H.
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The box of the truck was filthy in need of sweeping, the passenger area needs a bit of cleaning. The gas gauge was wrong once I moved it off the slanted slope it was parked on. It was marked at ? of a tank and was only ¼. Tried calling uhaul about it and the hold time was ridiculous. The customer service representative at the location was the best part of my experience!!!!

Andres H.
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The customer service by the lady manager was fabulous.

Lu Anne P.
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Dedrick B.
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Fast and efficient check in/out process.

Carlton W.
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Excellent customer service!

David B.
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Person was late opening up the store.

carlton W.
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maurilio P.
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great place and very close to my house

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Charles D.
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Kayle P.
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Everything went as smoothly as it could. Communication from the rental office was OUTSTANDING and VERY friendly. Easy pick-up and drop-off.

TOM S. | Overall Experience |
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Great place no problems, well maintained I would recommend it to anybody who needs storage.

Trevor A.
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Over all I was very pleased with the quality of the auto transporter. I understand the concept behind a flat rate and an automatic 5 days for cross country travel; however it would be nice to have received a prorated rate for dropping off the trailer early.

ronald A.
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Sushma is very professional in her duties. My all around experience was very good.

GARY H.
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When we made our reservation, the guy that helped us at the 89th and Maple location asjed us where we wanted to Pick up the truck. We said we want to pick it up at this location (89th & Maple....close to our house) he said no problem. When we went to pick up the truck we were to that we had to go to another location on 87th and Sorensen. Quite the surprise when we have a bunch of people waiting on us to help us move! I will NEVER use the 89th and Maple location again, and we have used that location for every move that we've made. We will now use the 87th and Sorensen location for any moving needs

James F.
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Customer did not leave a comment.

James F.
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Quick, simple and efficient. Very easy to rent use and return. Will definitely come to Sushma again if we need to rent. She's a gem!

Carl C.
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Get a new employee. The lady in the armor storage office had to make a phone call to have the person on the other end walk her through every single thing she did in the hour I waited for my pick up.

Lindsay R.
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Customer did not leave a comment.

mark R.
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I rented the U-Haul in Blair, NE because that's where I was going to be using it. Then I find out that I can't pick it up at the Blair location but rather had to drive to Omaha to get it plus drive it back there to take it back. Extremely inconvenient. Why have a location if you can't run vehicles out of it?

samantha K.
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alicia W.
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claude W.
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na

Matthew K.
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The staff was really nice and knowledgeable about everything. Which resulted in the quickest process of renting a truck that I have done

LAUREN B.
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The representative at this location made the process very easy to rent the truck. It was very clean and well maintained. No issues at all, I was billed for exactly the amount she told me. I would recommend this place to rent from.

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