Customer Reviews for Armor Topeka
(U-Haul Neighborhood Dealer)

65 reviews

447 SE 29th St   Topeka, KS 66605

(785) 271-2465

Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(785) 271-2465

447 SE 29th St
Topeka, KS 66605

Services at this Location:

Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Customer did not leave a comment.

Brody W. 
Rating:
5.0

Customer did not leave a comment.

Lonny G. 
Rating:
5.0

Customer did not leave a comment.

STEVEN C. 
Rating:
5.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

Lonny G.  |  Overall Experience 
Rating:
3.0

We just dropped off keys after closing, so we really don't have any applicable hints or tips.

Rich D. 
Rating:
2.0

Have rental items available when reserved. I do very much appreciate the refund of $17 for the dollies I had to retrieve across town because they weren't available at the location. If moving wasn't such an exhaustion with people waiting and tight schedules, this may not have been an issue. Great truck. Very clean. Easy access and key retrieval.

Emily T. 
Rating:
5.0

Customer did not leave a comment.

Mildred F. 
Rating:
4.0

Customer did not leave a comment.

Greg M. 
Rating:
1.0

Customer did not leave a comment.

Kevin L. 
Rating:
5.0

Customer did not leave a comment.

Patrick W. 
Rating:
5.0

Customer did not leave a comment.

shalin A. 
Rating:
4.0

No blakentssto rent and had to make additional stop at the location I originally ordered the the uhaul. Very frustrating to deal with run around.

Shane H. 
Rating:
5.0

Customer did not leave a comment.

Ashley A. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM F. 
Rating:
5.0

Customer did not leave a comment.

Belinda R. 
Rating:
1.0

I'll go back to the real South Topeka U haul location next time. Had to wait to long, then never even checked the lights or hookup.

david C. 
Rating:
5.0

June is super nice!!! She makes sure we are informed of everything. Will be back here soon!!!

DANIELLA T.  |  Overall Experience 
Rating:
5.0

All went amazingly smooth due to the very competent office manager June.

Ginger N. 
Rating:
5.0

Very friendly and helpful!

Roslyn D. 
Rating:
4.0

I would have liked to have my trailer ready to go in Lawrence; however, the Topeka location had great service.

David O. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

DONALD B. 
Rating:
4.0

Customer did not leave a comment.

Larry K. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

LORI G. 
Rating:
4.0

The call center manager that I spoke to was not in the least bit helpful, and my original reservation was canceled after I had already reserved it due to another customer. I feel as if this is a flaw. Also this specific bus timer representative was incredibly rude to me.

Cloe E. 
Rating:
4.0

Customer did not leave a comment.

Kevin L. 
Rating:
4.0

Returned the truck on a Sunday and could only drop off the key, so unable to comment on the helpfulness of the personnel. Have only dropped off and not rented from this location. So unable to make a recommendation.

john H. 
Rating:
4.0

Customer did not leave a comment.

john H. 
Rating:
5.0

Customer did not leave a comment.

Melanie A. 
Rating:
3.0

They didn't have appliance dolly or blankets for us. These were reserved 3 weeks prior to picking up. We had to go to another U-haul location to get them.

Nate E W. 
Rating:
5.0

Customer did not leave a comment.

Nick K. 
Rating:
5.0

June was extremely nice & helpful.

janet B. 
Rating:
3.0

June was awesome, but the uhaul itself was filthy inside the cab area and the rear tires were practically racing slicks. I would recommend June, but not whatever process was taken to deem trucks rentable.

David B. 
Rating:
5.0

June was super courteous and helpful. Thank you!

Pam B. 
Rating:
5.0

Customer did not leave a comment.

JIM W. 
Rating:
5.0

Customer did not leave a comment.

Dianna H. 
Rating:
4.0

Have a special rate or discount for independent business owners

LORI G. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
4.0

Customer did not leave a comment.

Frank H. 
Rating:
1.0

I reserved a trailer for 11am; it took more than 40 minutes to secure because no one could find the lady who actually worked there. The only people visible were workers who were remodeling the place. I also reserved a dolly online; when I got the trailer, I was informed that they didn't have dollies there. I would never work with this place again, and I certainly will advise anyone I know to avoid this place as well.

John M. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER G. 
Rating:
5.0

Great service

PATRICK K. 
Rating:
3.0

Needs more bigger signs.

KENNETH H. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL D. 
Rating:
5.0

This location was very suitable for my U-Haul needs. The customer service was excellent. I recommend this location to anyone looking to rent a truck for moving!

Mariah C. 
Rating:
5.0

Very professional, great staff, one of the better U-Haul locations that i have ever used. Thanks!!

JEFF M. 
Rating:
3.0

Customer did not leave a comment.

JOHN P. 
Rating:
4.0

Customer did not leave a comment.

JOHN P. 
Rating:
5.0

Customer did not leave a comment.

DANIEL D. 
Rating:
3.0

Customer did not leave a comment.

LEONARD C. 
Rating:
5.0

Customer did not leave a comment.

April M. 
Rating:
5.0

Customer did not leave a comment.

TERRI B. 
Rating:
5.0

Make it a point to let the customer know that right on the paper we get is the number of gallons needed to return the tank to previous fill level. I flat out missed that that info was there. I thought it just showed what level the tank was at when I received the van. I missed the small print underneath and the numbers. Maybe that's on me, but emphasizing it to the customer would be a plus. That being said, I was very pleased with the service I received. I was treated with respect and the manager was friendly, and he made sure I got the best deal possible for the time I needed the van and the miles I was driving.

Jo B. 
Rating:
5.0

Have the truck windshield clean. This one was terrible. I cleaned the driver side for better vision, cut my head on the trailer overhang over the cab while doing it. When I got there to pick up the truck the 2 dozen blankets were not in the truck, nor the two dollies. While the guy working there took care of someone else, I loaded all the stuff in the truck which was parked a considerable distance from the office.

John G. 
Rating:
5.0

Customer did not leave a comment.

Jana W. 
Rating:
5.0

A-OK in my book

BENNY B. 
Rating:
5.0

I initially brought my sister to check her storage. I had been utilizing another facility for the last 3 years. The manager was very cordial prompting a conversation regarding the property. I was very pleased. Thus, he had a new customer.

TERRI B. 
Rating:
5.0

Dropped off on the weekend

GARY S. 
Rating:
3.0

Customer did not leave a comment.

kenneth S. 
Rating:
4.0

I did let him know that the other tire needed to be replaced before it was rented out to another customer.

JUAN V. 
Rating:
4.0

Customer did not leave a comment.

steve E. 
Rating:
1.0

PLEASE TAKE THE TIME TO READ BEFORE USING THIS LOCATION: I received a call in the AM from the location Uhaul office stating that I needed to return to clean the truck or he was going to charge me a cleaning fee. He stated that there were bugs on the vehicle at which point I asked him where in my contract did it state that I was responsible for power washing the truck after rental. He acknowledged that I wasn't responsible for it .... so he stated that the bed of the truck was dirty, I told him that it would be impossible since I swept it right before I turned it in. He said "well it looked pretty good ". So then the gentlemen says that "there was grass on the floor mat" at which point I said ... based upon this conversation you are going to charge me to clean it no matter what right? He just restated that he was charging me unless I came back, the gentlemen could tell by my information that I lived over an hour away and it would be unlikely I would come back to shake out the rubber floor mat. This location is obviously taking advantage of Uhaul customers. I would never recommend renting or returning a vehicle to this location. I have used Uhaul for 20 years without event but to be charged $25 for grass on a floor mat, sorry you've lost my business forever.

Travis D. 
No reviews have been submitted for this location.

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