Ice covered parking lot and hard to park almost feel in parking lot and through my back out of place worst rental experience of my life
Bradley F
Galen Hawk Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Topeka, KS 66614
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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When I returned it it was a pain to return he wasn’t professional and he smelt like weed but he was nice my biggest issue was the return process
CAMERON AThe app isn't really an app. Its only a mobile friendly web viewer. Please create a real app. The functionality of the current app didn't allow me to even book the rental. I had to use my laptop. After utilizing the truck the app didn't allow me to return the vehicle. I dropped the key off as you should but I could not record the fuel lvl, milage or images due to the app failing to load into the return rental pages. This needs corrected. Other than that it was a normal rental. The truck was prestine and exactly what I needed however corp uhaul needs to address the app by rebuilding it from the ground up.
Anthony RThe gentleman at the location was excellent. He was flexible when I called asking to be late by 1/2 an hour and performed his duties of getting me hitched in an excellent manner. Quite frankly, the pick up location was an empty lot and did not I still lots of confidence in what I would be getting. Again, he did an admirable job of getting me ready to tow, but the “right” tire was almost completely bald in the middle and had significant age cracks in the sidewall, especially when compared to the left tire, which seemed much newer. I don’t want to give the gentleman below average stars so hope you will take this written review to heart.
Linnea HNo one was there. Instructions were not good
Kay K