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Catina W
Customer Reviews for ASAP Flea Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
She knocked the service out of the ball park. It was literally a home run! I needed the kindness that I received from her and from each UHAUL representative that I made connections with during my move to a new city. They all made an impression on me even the telephone reps. Now, I know that God was guiding me via there kindness.
Ingrid WGood service
Melissa LThe trailer I was rented should be retired. The paint was peeling, the wooden tie-down points inside the trailer were rotted and unusable, and the frame was significantly rusted at points. As for the dealer, the location was sketchy at best. I waited for 10 minutes in the rain before I saw anyone who could help me and it was unclear where I should go. Unfortunately for me, this was not the location I chose for pickup, but had been re-assigned to me because of availability. Would not recommend.
James Hvery nice lady, I will do business with her again.
Polly TNice and friendly
Alisha MI happy with your location thanks
Russel SJust keep on doing the wonderful job you're doing!!
MARY CExcellent, fast and efficient service at this location!!!!
Jeanne B1
PAUL HA/C did not work! Was told it took a while to get cool! NEVER GOT COOL! Very unorganized…did not get any written contract that we even had the vehicle! You need to remove this location!!
Terry DOne feature I Was Made available was for them to pick up the truck and car transport from my new home for a nominal fee of $20 based on the distance I was from their location. This feature was a great help to me.
Burton PWoman was very rude/not interested in being there.
Kaitlyn ACheck in was quick and efficient. Employee was super nice.
Jeannie DVery professional and very kind to work with
John GLower prices
jennifer cEverything is excellent!
Waneka RThe young and her husband were very helpful very friendly and kind . We did our business quick fast and in hurry you all were great. Will go back again soon. Please don't move location it's in middle of my work travels and will need more rentals in jear future
Clara SMake sure vehicles are in excellent condition to drive safely. The 20’ truck we received had right front tire that was clearly unsafe to drive bc it had no treading left on at least half the tire. We mentioned this to dealer and she basically shrugged her shoulders. It pulled to the right for nearly 400 mi of traveling on wet roads with full load of house furniture, etc. Steering wheel and interior was sticky and not cleaned. We cleaned it ourselves. I believe we should receive a discount if not full refund.
Keith SThey charged me for gas that I didn't use. I got the truck with under 1/8 of a tank and brought it back with more than an 1/8 of a tank.
Carlos LEveryone was polite and professional, very good moving experience
Everard DWas told they stayed open until 8pm but no one was there when we arrived at 7pm. Someone came out from what seemed like the house below and asked us to wait outside while they opened up the store. The pricing was very unclear. Very unprofessional.
Madeline RExcellent service, very communicative! she had the car hauler ready and positioned so all we had to do, pull in back up and hitch. 20 stars
jeffrey HThe U-Haul location at 6688 W Main St Houma, LA 70360, has excellent customer service!! The owner at this location was very polite and reached out about my reservation. The transaction went very smoothly. I would recommend using this location to all future customers. I reside in Thibodaux (25 miles distance) and will continue to use this location if needed in the future. Truck was spotless! Customer service was top notch!
LACEY RThe info I received from U-haul regarding this location said it had curbside pick up available. This was not the curbside as advertised, but the person running this location was very easy to work with regarding after hours pick up. Fantastic experience.
Wesley HGreat experience.
Gordon HService is good 👍
Rayzzette SA+
Kenny RThanks
Juvenal FNo problems with the equipment or the pickup. Everything went smoothly.
Herbert BGreat customer service and open longer hours than most other stores, very accommodating
Kelly RNothing this location goes Above and beyond for their customers…!!!!!
KrystalKay Mgood communication for drop-off.
Julie GLocation was very convenient to get in and out of. They were very helpful in getting the trailer connected to my truck.
EDWARD Tuhaul is scam and theft.
Redouane SI reserved it for 7pm I let her know I would be late to pick it up I finally got to rent it around 1am I drove around 80 miles round trip and was charge 127 for truck and 80 miles I return truck a lil after 1am gas needle was at a half tank upon return neddle was right under and I mean right under half she charged me 10 dollars plus another day rental on truck it cost me almost 300 dollars to go 80 miles which is outrageous I will never ever rent a U-Haul again For that price I can rent a limo or a luxury SUV from a car rental place last time this ever will happen. Y'all pricing is a joke and y'all robbing people
TRINITY CThe owner are who ever she is was so sweet covered stuff I wasn't even thinking& and would and should have made sure I know the rules . And all I need to know about the U-Haul. Also when called to get stuff done to get the truck in the people on th3 phone was so pelite and made me feel comfortable. The lady even came outside and helped me check out. If I even need are hear someone that needs to rent a U-Haul I will be telling them about this place. Because the place will my main place if ever needing to use a U-Haul again
KRYSTAL MGreat Job !!!
Sal LMrs. Brandy was knowledgeable and helpful with the products of you all. As an independent you all representative I think I'll always go to her first before attempting anywhere else
TONI DAwesome experience! Owner was extremely helpful!!
Brieanna TWas very helpful and kind, would definitely recommend if anyone needs a uhaul or trailer!
Kristen LThe equipment was clean but we had 2 blow outs on the rear passenger side of the truck. We were on the side of the interstate for 3 hours. The service company that came to change the tires was very efficient and courteous.
Robert CVery professional
GLENN WWe did not make a reservation and when we got to the location there was only one truck available and it was exactly what we needed. The worker was very friendly and we were able to drive away in less than 15 minutes.
Silas Mvery poor customer service
HENRY LEasy experience. Very helpful and kind people!!
Melissa dNice customer service
Miguel GBest uhaul experience I’ve ever had!
Andre BThe lady who checked me in and out was very nice and professional. Will definitely recommend this location to anyone I know who needs a uhaul.
Erica RThe lady we dealt with was so helpful and polite. Everything went smoothly and easy.
Wayne MEvery time I go there after my rental my bank is charged extra money I’m so not going here again second time now
EDDIE E