Customer Reviews for Ashland Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ashland Auto Sales

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Andrew B. on

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Gabrielle H. on

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Terry R. on

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lowell C. on

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Vicki C. on

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Casey B. on

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Rusty C. on

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michael S. on

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Jessica M. on

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Glenn C. on

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Gary Q. on

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Good experience

Alex H. on

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When I ordered the moving truck, I was told that I could pick the truck up on Sunday at a location 25 minutes from my home. The representative told me that someone would contact me within 24 hours to confirm. No phone call was received. Two days later, I phoned U-Haul and the representative told me that the closest truck would be one hour away and would not be open on Sunday. I would have to pick up the truck through my phone. On Sunday, when I reached the “lot” ( a trashy looking building in a Piggly Wiggly parking lot... had to stop to ask for directions because not on Google maps !). When I finally worked through the directions to pick up the truck, I checked the truck out and took pictures of the dings and scrapes already on the truck. Trash was left in back of truck and the cab was dirty. The 24 pads and dolly weren’t in the truck as I ordered and PAID for. I stayed on hold for 25 minutes trying to report this but it was too hot in the parking lot so hung up. I used the live chat and Olivia told me I would need to call the phone number that I had previously been on hold with for 25 minutes!! The truck had so much “play” in the steering wheel that it was difficult to drive. I will NEVER use U-Haul again and I will tell everyone that I know about the horrible experience that I went through from start to finish!!

Cal R. on

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Carolyn M. on

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Don C. on

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DARLENE A. on

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No complaints

Lindsey G. on

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charles B. on

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rodney W. on

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Michael V. on

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Arnold G. on

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Good location, very professional.

DEBORAH J. on

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Alina R. on

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Don C. on

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James T. on

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Gary C. on

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Gene S. on

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Buddy C. on

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George S. on

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