Great experience!Ken H.
Trailer Rental & Towing in Ashland, AL at Ashland Auto Sales
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Ashland, AL 36251
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The location was great.DEBORAH J.
My first time in tennessee...the few minutes I was there, the male attendee was friendly.DEBORAH J.
I have never been into a business that was so unbelievably dirty and full of junk as this. The place is literally like an episode of the show "Hoarders". There is trash and junk ALL over the place. I had to sign the contract on the back of an old computer monitor becuase there literally was not a single flat clean surface in the ENTIRE place. I am not exaggerating. I don't understand how any business is able to operate under such conditions. The truck had not been cleaned and there was an old bottle and the previous rental contract still sitting in the truck. The guy renting me the truck did no walk through and didn't even ask for permission to add the insurance.David C.
Easy to find and plenty of room to park 26 ft truck.John R W.
Was not friendly.I would never recommend this place for a pick up or drop off. Did not even do a walk through after I return the truck to make everything was okay, Did not check to see if fuel was returned 1/4 which I returned over that amount. The service there is terribleAngela G.
Truck had mud in it and plastic bottles. Had to sterilize before we used it. Disappointed due to covid19 pandemic. Returned truck early!joseph W.
Make sure that the box on the truck is clean an swept cause it had stuff on the floor that was stuck like rice or something like thatClarence N.
Good experienceGary Q.
When I ordered the moving truck, I was told that I could pick the truck up on Sunday at a location 25 minutes from my home. The representative told me that someone would contact me within 24 hours to confirm. No phone call was received. Two days later, I phoned U-Haul and the representative told me that the closest truck would be one hour away and would not be open on Sunday. I would have to pick up the truck through my phone. On Sunday, when I reached the â€œlotâ€ ( a trashy looking building in a Piggly Wiggly parking lot... had to stop to ask for directions because not on Google maps !). When I finally worked through the directions to pick up the truck, I checked the truck out and took pictures of the dings and scrapes already on the truck. Trash was left in back of truck and the cab was dirty. The 24 pads and dolly weren't in the truck as I ordered and PAID for. I stayed on hold for 25 minutes trying to report this but it was too hot in the parking lot so hung up. I used the live chat and Olivia told me I would need to call the phone number that I had previously been on hold with for 25 minutes!! The truck had so much â€œplayâ€ in the steering wheel that it was difficult to drive. I will NEVER use U-Haul again and I will tell everyone that I know about the horrible experience that I went through from start to finish!!Alex H.
No complaintsDARLENE A.
Good location, very professional.Arnold G.
Couldn't be betterGeorge S.
I have rented trailers and trucks several times over the past 3-4 years and have ALWAYS found the most friendly and professional service as I have in much larger towns/cities. The personnel here is extremely helpful, knowledgeable, and easy to work with. They have been a great help and I will return when I have a need that U-haul provides.Rusty C.
Our truck is a 2015 model, and the electronic signal connection would not work. We had to buy an adapter. We think you should supply these.Jennifer I.
Be available when someone calls.Shemikia V.
I made several attempts calling this business (2 days). Never had anyone there. I unhitched the trailer, left it there without a copy of the contract (since I didn't have one). Finally returned home in Lake Wales, FL on Dec 20. Been wondering if anyone has checked it in or if someone else may have decided to use it without permission. My husband is disabled and I am 74 yo. What a terrible experience from beginning end. If this is what U-haul calls good customer service......Thank you very much. I won't be giving them another chance. What a slip-shod outfit.james T.
This location is closed, but still on website. UHaul rep on phone when I was in the area told me to drop here.Mike D.
Great, friendly location!Chuck B.
Great Service! Great Location! Friendly People! Highly recommend.freddie R.