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Leigh K
Customer Reviews for Ashland Quick Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They went above and beyond to make sure I got the dolly I needed. Waited on me to get there late to pick it up. Awesome people.
PATRICK HU-Haul was very reasonable. Everything went so well. It was very easy to rent and to drop off. Thank you
sandra eThis was an excellent Drop-off Location for me. I loved it.
CHERYL RMake a better effort for the equipment reserved to be available at the location originally booked. This was a major inconvenience having to drive 100 miles out of the way to pick up equipment.
James CThe clerk was very attentive and helpful. He even went above and helped Me hook up my equipment not to mention the friendly service with a smile.
jose lI had to rent a U-Haul because the the bearings on my trailer went bad in hickory flat, ms. I’m from hot springs, ar and was on my way to Birmingham. I’ve never rented one before and was told to make the reservation online. Did that, however, it was optional to select a drop off location so I didn’t as I didn’t know. Somehow the contract stated it would go back to Ashland. If I didn’t select it then it shouldn’t have been changed without my consent. The trailer was also not hitched properly. My only positive was the flat tire was prompt fixed through U-Haul road side assistance.
Jennifer NGas Station manages inbound customers. Don't be in a hurry. Rear tail light was weak.
Johnathon CIt was in a scketchy area, did not feel extremely comfortable. The person working was okay but I do not think I would rent fropm there again/.
Tamyra THe is real nice real considered
Bobby HProvide the equipment that the customer requested
KEVIN MThe clerk did not know how to do a u-haul pickup. It took a while and the location didn't feel safe. The truck was on empty when we picked it up. Our original location was changed last minute, making us drive a two hour round trip to pick up the truck before loading it up and driving 2.5 hours south to unpack it.
Blake V