Customer Reviews for Ashland Storage Center
(U-Haul Neighborhood Dealer)

22 reviews

653 Carlyle Ave Ste C   Belleville, IL 62221

(618) 233-4752

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 2:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(618) 233-4752

653 Carlyle Ave Ste C
Belleville, IL 62221

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 2:30 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Trailer tail lights did not work properly

KARLTON F. 
Rating:
5.0

Repeat customer of this location. Would highly recommend them to friends and family!

SHANNA C. 
Rating:
4.0

I asked for a dolly & furniture pads but none were with my truck.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

MARQUITA D. 
Rating:
4.0

Customer did not leave a comment.

Brian A. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

N/A No Complaints

GARY S. 
Rating:
1.0

I drove the truck a total of 7 miles. Put in $5 of gasoline which is 1.3 gallons of gas. When I got back to turn the truck in the guy charged me an extra $7 for gas.. How in the hell does that make sense. What is the mpg of the pickup truck? So you're telling me to go 7 miles it takes $12 of gasoline? Ridiculous

SHAUN B. 
Rating:
4.0

The extra charges. I've gotten charged double twice. If that can be fixed the entire experience would be great!

CAROLYN K. 
Rating:
5.0

The gas tank was NOT FULL when I picked it up I put 13 miles on this truck and when I returned the truck I was penalized because the tank wasn't full from the previous customer and I was charged $33 This is ridiculous Other than that my experience was great But I should NOT be responsible for another customers actions

Allison O. 
Rating:
5.0

I was told that I would receive a refund if I returned a day early. I did not receive the refund. I returned to this store and after checking my account was told that the returning store did not click a return box and I would need to contact 800-go-uhaul. After waiting for over 45 minutes on the phone was told there are no refunds for one way rentals.

KELLY C. 
Rating:
4.0

Customer did not leave a comment.

Enrique M. 
Rating:
5.0

Customer did not leave a comment.

ROXANNE A. 
Rating:
5.0

Customer did not leave a comment.

SCOTT H. 
Rating:
4.0

Customer did not leave a comment.

STEPHANIE S. 
Rating:
5.0

Customer did not leave a comment.

ALFRED B. 
Rating:
5.0

Nothing. Everything went smoothly and quickly. Courteous customer service. Would definitely recommend to friends.

ROGER H. 
Rating:
5.0

They were very helpful and boosted my confidence being it was my first time towing.

MICHAEL G. 
Rating:
5.0

Customer did not leave a comment.

ROCELLE S. 
Rating:
5.0

Customer did not leave a comment.

Jonathan P. 
Rating:
5.0

Customer did not leave a comment.

STEVEN S. 
Rating:
1.0

Ensure equipment is with truck at pick up and don't send to multiple different locations looking for equipment.

Joanna H. 
No reviews have been submitted for this location.

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