The van was perfect. Thanks
Gregory H
Ashland Storage Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Belleville, IL 62221
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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You have to improve the mobile 24x7 check in/ check out process. There are too many pictures required and the app or connection is too slow. It takes at least 15 min to check in and 20 min to check out. Plus no heads up up-front that it will take that long.
Mark SMy son was an added driver and did not take a picture of the gas tank. I only had one trip for about 10 miles. And I paid $32.00 for gas, which will probably cost me less than $10 for the amount I drove. I feel no one is checking the actual gas mileage. The inside of the truck had trash and broken glass. I will say the gentleman running the office was exceptionally friendly.
Denise CThe guy that checked us out he was a life saver, he helped when he didn’t have to after hours. The lady I talked to Thursday gave me wrong information about codes and my mom being able to pick it up without me there. So she made the experience more stressful. She needs to go back over the policy so this doesn’t happen again I believe her name was Tina. she did give me an extra day for free and an extra hundred miles but she did tell me that my mom could pick it up for me without me being there and that was the wrong thing she could not do that because she could not get into the gate to get the truck and then I had to be there
Rebecca BI have rented this van on several occasions. The time before this I noticed the van making a very loud sound and noted it on my return. Several months have passed and the van still is making the same sound. While I like this van for the size, I won’t be able to return if I can’t trust it isn’t being maintained. I can’t afford for a breakdown on a deadline sensitive job.
WENDY M