Customer Reviews for Aspen Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Aspen Storage

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Andrew L. on

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Customer did not leave a comment.

Darlene J. on

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I don’t know why I was instructed to drop off at this location when there was a UHaul within a mile of my drop off location. Plus there was no one at this location to help me and I had to get a stranger to help me. I preferred a place that was opened

Slade S. on

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steve K. on

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Easy to do business with

Shawn W. on

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Wade M. on

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Laura J. on

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Bret T. on

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They charged us extra money because both Uhaul and the manager at this location lied to us that dropping our truck off at 6 pm would be fine and then backed out saying they never said it. I know damn well the calls are recorded and you can go back and listen to TWO different Uhaul employees say 6 pm was fine. If I ever move again I will hand walk all my crap to the new house before I use Uhaul again.

Fred S. on

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again very nice and very efficient

Timothy W. on

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Customer did not leave a comment.

Richard J. on

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The manager of Aspen Storage went above and beyond. Welcomed us to the area, gave us info on other local businesses and attractions.

Stephanie H. on

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I was charged for 2 days when I was told by location I could bring trailer back late sonce I picked up late. Unfortunately.... U-Haul charged for 2 days.

dale E. on

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the reservation process over then phone was clunky at best and didn't give me the impression i even had a reservation

GERALD R. on

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Customer did not leave a comment.

Suzanne G. on

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ASPEN charged me $127.50 for an hour and a half just to pick up and drop of the u haul truck from the St Cloud, UHaul location, this is unacceptable!!! If ASPEN had told me this, which they did not, I would have never ASPEN pick up the uhaul and drop it off for me, I would have done that myself. ASPEN is a rip off!!!

Patrick M. on

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Excellent, professional and caring staff at Aspen Storage. Highly recommend them for any of their services they offer!