Customer Reviews for Assertive Paint Works and Collision
(U-Haul Neighborhood Dealer)

88 reviews

515 W Plaquemine St   Jennings, LA 70546

(337) 824-9811

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(337) 824-9811

515 W Plaquemine St
Jennings, LA 70546

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

FRANSESCA H. 
Rating:
4.0

Customer did not leave a comment.

CURT B. 
Rating:
5.0

Not sure dropped off after hours. But the location was easy to find and clean and easy to park at and the drop box was easy to find.

TAMMIE L. 
Rating:
5.0

The website didn't work well for pickup or drop off. Thankfully drop off was during business hours and the lady behind the counter was great! She was able to check me in immediately and take care of everything. Thanks!!

DOUGLAS F. 
Rating:
3.0

Customer did not leave a comment.

Joyce G. 
Rating:
1.0

Customer did not leave a comment.

Kory F. 
Rating:
5.0

Customer did not leave a comment.

Angela G. 
Rating:
5.0

Customer did not leave a comment.

HEATHER L. 
Rating:
5.0

Loved the courtesy

CHAD O. 
Rating:
5.0

He was great. Service was quick.

PATRICIA H. 
Rating:
4.0

No additional comments

Anthony T. 
Rating:
5.0

Customer did not leave a comment.

Lawrence I. 
Rating:
5.0

The self-checkin web site was a nightmare and ultimately did not function. The local facility and their personnel were outstanding.

Doug F. 
Rating:
1.0

Customer did not leave a comment.

TAYLOR C. 
Rating:
5.0

Customer did not leave a comment.

Bryan O. 
Rating:
5.0

Nice and very helpful

Katie T. 
Rating:
4.0

Customer did not leave a comment.

JOHN D. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
2.0

Customer did not leave a comment.

RAYMOND B. 
Rating:
5.0

Customer did not leave a comment.

Aniesha H. 
Rating:
5.0

The local rental guy in Jennings, La. is so much better than the location in Lake Charles.

Alvin D. 
Rating:
5.0

Customer did not leave a comment.

MONA I. 
Rating:
5.0

Made Reservations on line ...EASY .....was on time for pick up ...EASY .....trailer was KEPT properly ....EASY ..and Return was Easy ....thank You UHAUL.... Jeff

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

TWANITA P. 
Rating:
5.0

Customer did not leave a comment.

Ray M. 
Rating:
5.0

Brian was amazing and we appreciate his professionalism and compassion so much! We are Hurricane Laura victims and Brian was a bright spot in our day. Thanks so much!

KAY S. 
Rating:
5.0

Customer did not leave a comment.

Kyle H. 
Rating:
3.0

he charged me for the insurance even though i didn't want it. I didn't realize he had charged it to me until after i arrived home.

David L. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

Josh A. 
Rating:
5.0

Very find courteous & helpful.

Lydia B. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Bryan O. 
Rating:
5.0

Customer did not leave a comment.

Megan S. 
Rating:
5.0

I would not recommend u haul, pick up and drop off both said "we don't clean these tucks"" ???????

ken L. 
Rating:
5.0

Customer did not leave a comment.

bryan O. 
Rating:
5.0

Customer did not leave a comment.

Leo B. 
Rating:
5.0

Everything went very well, will be back!

Tiffany C. 
Rating:
5.0

Customer did not leave a comment.

BRENDA T. 
Rating:
5.0

Customer did not leave a comment.

Kristen B. 
Rating:
5.0

No problems dropping off trailer.

David S. 
Rating:
5.0

Customer did not leave a comment.

Todd W. 
Rating:
5.0

Customer did not leave a comment.

Laura D. 
Rating:
5.0

Everything was fantastic service was awesome

Dustin W. 
Rating:
5.0

Brian did a great job of making the rental process smooth and he was helpful and friendly. I appreciate his help and would do business with him again. Thanks Don

Don W. 
Rating:
4.0

They need to have pads available so we can protect the furniture.

Darryl G. 
Rating:
4.0

The cab floor was dirty. The interior of the truck was full of leaves and dirt when I picked it up. I let the business know it was not clean when I returned it.

Darryl G. 
Rating:
3.0

I asked for 60 pads and was told they only have 40. I said I want them for the job. When I picked up the truck I was told they only have 3 pads, the other 37 had been given to someone else. That was very unprofessional and discourteous. Also when I arrived to pick up the truck they had to update all my information again. It kep my information from Arizona and not my Louisiana information when I signed to get the truck.

Darryl G. 
Rating:
5.0

Customer did not leave a comment.

Adrienne G. 
Rating:
5.0

Customer did not leave a comment.

Todd W. 
Rating:
5.0

A little high to have a truck less than 24 hrs.

Brandi I. 
Rating:
5.0

Customer did not leave a comment.

Nolan T S. 
Rating:
5.0

Customer did not leave a comment.

Kate B. 
Rating:
3.0

The office and facility Could definitely use some repair and updating. The owner was nice and very helpful.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

Russell V. 
Rating:
3.0

Customer did not leave a comment.

Diana L. 
Rating:
5.0

U-Haul customer service 1-800 line sucks they need people skills so rude

tommy R. 
Rating:
2.0

Customer did not leave a comment.

charlotte F. 
Rating:
5.0

Customer did not leave a comment.

Phyllis S. 
Rating:
5.0

Everything was so quick & easy. Assertive Paint Works and Collision Representative was professional and courteous. No improvement{s} needed.

DIANA W. 
Rating:
5.0

Customer did not leave a comment.

Ellyse Z. 
Rating:
5.0

Customer did not leave a comment.

Kayla G. 
Rating:
5.0

No problems, truck was available and ready for our pickup time.

Evelyn G. 
Rating:
5.0

Customer did not leave a comment.

Brooke L. 
Rating:
5.0

Customer did not leave a comment.

DONAVON B. 
Rating:
5.0

Customer did not leave a comment.

Charles W. 
Rating:
5.0

Donald at the location in Wilson, La was incredibly helpful. My move would not have happened if he had not gone above and beyond. I just wanted it on record that everything went smoothly because of him Thank you sir

JAMES R. 
Rating:
3.0

I tried to switch credit cards and it did not work so I had to reimburse the person that picked up the truck. Why take a credit card if it can not be used by the person picking up the uhaul

tracy M. 
Rating:
3.0

Customer did not leave a comment.

ANESHA H. 
Rating:
5.0

Horn did not work

Darius B. 
Rating:
3.0

I will not recommend U-Haul to others due to trying to connect by phone as well as by on-line chat with anyone at U-Haul to discuss finalizing my contract. I have documented each phone call (7) and the excessive wait time to which no one ever connected and each on-line attempt (5) where each session timed out with zero response from U-Haul.

John W. 
Rating:
3.0

My original pick up place was in Lafayette, LA and it got changed to Jennings,LA...which took me out of my way . The actual location where we picked up was ok. The guy was very friendly and helpful.

Leorey M. 
Rating:
5.0

Customer did not leave a comment.

Granville F. 
Rating:
4.0

Customer did not leave a comment.

Callie P. 
Rating:
3.0

Customer did not leave a comment.

Kalob S. 
Rating:
4.0

Customer did not leave a comment.

Charles W. 
Rating:
3.0

Customer did not leave a comment.

aaron T. 
Rating:
3.0

Customer did not leave a comment.

Angela K. 
Rating:
5.0

Customer did not leave a comment.

Patricia B. 
Rating:
5.0

Customer did not leave a comment.

Benton B. 
Rating:
5.0

Everything was great no need to change anything...

Stacy T. 
Rating:
5.0

Customer did not leave a comment.

clayton N. 
Rating:
4.0

Customer did not leave a comment.

Brooks F. 
Rating:
5.0

Great customer service!!!! Quick and very nice people

Paul B. 
Rating:
5.0

Customer did not leave a comment.

guy R. 
Rating:
5.0

Location was fine I got double charged and now have to wait 3-5 days for my money to be available total scam I'm done with U-Haul I will post all over socially media and on YouTube warn people you'll will steal money

Brent T. 
Rating:
5.0

Customer did not leave a comment.

Jennifer K. 
No reviews have been submitted for this location.

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