Customer Reviews for Aubuchon Hardware #097
(U-Haul Neighborhood Dealer)

12 reviews

572 Lisbon St   Lisbon Falls, ME 04252

(207) 353-6040

Hours

  • Mon–Fri
    7:30 am–7 pm
  • Saturday
    7:30 am–6 pm
  • Sunday
    8 am–5 pm

Services at this Location:

Contact Us

(207) 353-6040

572 Lisbon St
Lisbon Falls, ME 04252

Services at this Location:

Hours

  • Mon–Fri
    7:30 am–7 pm
  • Saturday
    7:30 am–6 pm
  • Sunday
    8 am–5 pm
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Had to wait 30 min for the staff to find the keys-upon return there was an incorrect bill-had to wait 30 min to get it rersolved-Your service is to expedite customers projects not aggravate the process-SORRY poor on all accounts

David L. 
Rating:
2.0

Was charged a higher mileage rate then what was listed on the website. Mileage was also listed incorrectly to what was on the odometer and we were charged for fuel even though we returned it at the same level it was rented at. When quested at the charges at the store no manger was on duty. We ended up getting everything resolved but it was really inconvenient, and time consuming.

ASA J. 
Rating:
5.0

Alex was exceptional. Professionalism outstanding. Thank you Alex

Donna R. 
Rating:
3.0

There was a delay in getting the equipment but the customer service was amazing!

William B. 
Rating:
4.0

The one person who knew how to receive the trailor was not working Sun. So I took a picture of the trailor at return sight.

Beverly H. 
Rating:
5.0

The original reservation was for 2 days. I returned the trailer after 1 day. I was charged fir 2 days. I will be contacting the location to rectify this morning. I feel there should be more training n proper billing procedures.

James S. 
Rating:
5.0

The people at Aubuchon hardware in Lisbon Maine or unbelievably nice, came out and actually looked at the car dolly with me and went over everything with paperwork talk to me about how poor this experience was and were nothing short of polite and helpful. The uhaul associate saw that the slings was rusted shut on both sides and was planning on greasing them.

Nathan P. 
Rating:
5.0

Customer did not leave a comment.

Kemuel B. 
Rating:
3.0

Hour plus late, manageable. Broken fuel ⛽️ cap., cut hand trying to open. Store rep was nice about it.

Shawn M. 
Rating:
5.0

Customer did not leave a comment.

Keith K. 
Rating:
5.0

Customer did not leave a comment.

Marcel D. 
Rating:
4.0

The location was new, and thus confused..... he didn't have any furniture coverings but I didn't realize that until I got home. That was a bit of a pain....

Nathan G. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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