Customer Reviews for Automobile Du Mont

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Automobile Du Mont

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Stéphan N. on

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Andre R. on

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PAULIN M. on

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Marco F. on

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J'ai laissé les clés dans la boîte...

jacques s. on

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jeff t. on

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Jonathan T. on

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Initialement, j'avais l'impression que Uhaul était une entreprise de location cheap, mais je dois avouer que le service et le camion loué était excellent. Je recommande sans hésiter

MICHEL J. on

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Très bon service courtois et professionnel. Remorque disponible à l'heure selon la demande. Je recommande.

Lyne B. on

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KARL M. on

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Jean L. on

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Tout est très bien

Marc L. on

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Dominique T. on

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The truck was clean and very dirty inside, with water and many garbage. the truck stall a few times too.

Georges P. on

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Owner went out of his way to accommodate our needs, called ahead to make sure we got the truck when we needed it, friendly communications and great prices. 100% would recommend. Thanks!

Karo A. on

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Martin T. on

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Le conseiller m'a mentionné que je devais faire le plein pour me rendre à destination (250km) mais il est resté au moins $50.00 de trop dans le réservoir à mon arrivée à Québec puisque le réservoir est très gros.... ce que je ne savais pas. Je n'ai toujours pas réussi à me faire créditer un montant payé en trop.

Luca U. on

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alexandre l. on

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DJECIKA M. on

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MaryEve M. on

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Steven P. on

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The truck pickup went well, nice man. He was accommodating! Everything was good but he billed me for insurance that I requested not to have. When I asked about the price, it was too high, I was told by him and an agent on the phone that the trailer was prepaid. When I got the trailer that afternoon, at another store, it was not prepaid. So I asked for a refund from your phone services, which was given. The trailer pick up was bad. Didn’t clean the snow off the trailer, didn’t help connect it to the truck or explain how to tie a car on the trailer. The service was not great. I talked twice with your phone personnel in French, the first man was kind but in the end was wrong about what he said. He should know how to read bills from Uhaul, he works there... The second women was wrong about what she said and was, a little arrogant. The truck has summer wipers on it, all season tires on it. Driving in a winter storm with such Equipement, not very good. This was surprising because the truck is new and worth 45,000.00? Why not put the extra funds and offer a safer ride? Over all there where some ups and downs threw out the whole experience. All of it could have been ups if the attitude and willingness was there threw out, which sad to say, it wasn’t. Yes I would rent again from Uhaul, considering there service provide is unique. I would rent, and check things ahead of time with greater detail to be prepared for things that could be lacking, my knowledge included.

suzanne b. on

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j'ai appelé le numéro de téléphone et jamais eu de réponse.

Michel C. on

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Errol F. on

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christiane t. on

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Carol B. on

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Jacques V. on

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ANTONIO F. on

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deneger vous trailer. sa mas pris 10 min just deneger et me render compte que yavais une Lumiere de soir arriere de bruler

Yves P. on

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Max S. on

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lavis B. on

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Martine D. on

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La réservation a été très facile et rapide et le prix excellent. Merci

Jacques V. on

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GINETTE S. on

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Acceuil au garage parfait

Maxime B. on

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La strap de power steering a pété, j'ai failli me tuer. Une inspection rudimentaire et un meilleur entretien auraient pu prévenir le problème.

Patrick G. on

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Pour le service à la clientèle chez le siège social U-Haul # 1-800 un meilleur service en français serais grandement apprécié.

Simon G. on

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JEAN-PIERRE S. on

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Claude G. on

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nadine g. on

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service client laissant a desirer.....endroit malpropre...equipement vieux ..pourtant il en avait des recents sa cour ....pas bonne reservation que jai demander ..il a fallu que je modifie la remorque pour embarquer mon tracteur ......je demande un remboursement svp jespere avoir un retour de fe courriel Nadine Gagnon 418-589-8686 merci

Catherine D. on

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Belle accueil tres rapide et sympathique

Louis D. on

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Les endroit ou tu retour EST fermer

Martin M. on

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Martin M. on

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Claudia L. on

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Errol F. on

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Tres bien , beaucoup de choix , bonne reception

dominic b. on

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vincent d. on

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Charles-Hugo L. on

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Robert N. on

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michel c. on

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Je paie pour 62 mille de plus parce que il n’y avait pas de camion à mon centre uhaul à Alma ça ne devrait pas me coûter plus chère puisque que le camion était plus loin que prévu

Martin M. on

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Marc-André S. on

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L’établissement était parfait et excellent service, sauf que le trailer n’était vraiment pas propre. J’ai du le vider de ses déchets et de mettre une bâche pour transporter mes choses et voilà que j’ai une facture pour le nettoyage , je ne veux pas payer pour le précédent malpropre! Moi je l’ai remis beaucoup plus propre que quand je l’ai récupéré à Jonquiere. Merci de considérer ma requête, je ne louerai plus de trailer si ça ne se règle pas

Julien R. on

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Guy D. on

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Germaine H. on

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Paul T. on

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pauline m. on

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manon b. on

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HUGUETTE B. on

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Steevens É. on

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Simon L. on

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L'établissement est fermé durant la fin de semaine. Les indications pour déposer les équipements lorsque l'établissement est fermé ne sont pas claires.

SYLVAIN H. on

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steve h. on

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lily g. on

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Marc T. on

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michel p. on

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MICHEL G. on

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ROMAIN B. on

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denis b. on

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Anissa H. on

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samuel p. on

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david l. on

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christian b. on

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PIERRE P. on

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Left brake and flasher light was not working.

Nicolas L. on

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The truck had a backdoor problem (cable broken), the truck had a light in the dash, and there is a head/cup shock broken, sounding like a 1990 truck every hole on the road !

Gabriel P. on

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Lois D. on

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Andre L. on

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Établissement propre et personnel accueillant et sympathique.

Pascal M. on

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antoine b. on

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Bruno T. on

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J'ai dû déplacer moi-même deux équipements pour avoir accès à ma remorque. Ma remorque était vieillot avec plusieurs domages esthétique.

Normand G. on

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On a remis la remorque le soir meme de la location et le bureau etait ferme.

David V. on

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Un des pneus était usé et craqué sur une bonne surface du pneu. Il serait apprécié d'inclure un pneu de secours à vos locations.

carole f. on

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TEODOR U. on

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TEODOR U. on

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Antoine V. on

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linda m. on

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Jean C. on

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kristi-ann b. on

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Marie-Helene P. on

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U-Haul should be available on time, at the requested location. Notice of change was not clear and received way too late. Called several times to clarify but not able to talk to anyone.

ROBIN T. on

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Je vais continuer de faire affaire avec vous

Michel D. on

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Kevin B. on

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Professional attitude. Great place, I would rent from them.

Simon A. on

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Roger B. on

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Cab and cargo area of the truck had not been cleaned

GEORGES G. on

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Personne ne pouvais me donner le prix exacte de la location. Et j'ai ensuite été obligé de me réparer sur l'autoroute suite a un bris de fillage de la remorque , car les fils était sectionné d'usure . Ce qui m'a retarder de 30 min sur mon trajet .

LANGLOIS D. on

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Ian W. on

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Dropped off the trailer after hours so I am unable to comment on the location, the only concern I had was leaving the equipment in the back of the trailer unsecured. Possibly U Haul could include a lock in the rental agreement so that if the vehicle is dropped off after hours the cargo area can be secured (add a refundable charge for the lock to the rental agreement). The service at the 1-800 number was helpful and friendly.