Customer Reviews for Aztek Rental Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Aztek Rental Inc

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John P.
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Julie H.
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marc W.
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The paperwork said 4817 but when I got in the truck and it said 48 20 miles Rich is 3 miles difference and then after I reached to Painesville and then to the drop off point there's like 8 miles difference so I'll be charged an extra 3 miles dad according to that different on the paperwork but I just wanted to point that out thank you so much

james N.
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kimberly B.
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peter M.
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VICTORIANICOLE S.
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The people at Aztec were amazing! Ryan was incredibly helpful and patient with me. I had transmission trouble with my truck while driving back to Canada. I called 1-800 Go-Uhaul. The girl I spoke with listened to my problem, put notes in my file and gave me the direct number for the local equipment scheduling representative. I was very lucky to speak with Vicki. Within 10 minutes she was calling me back having solved my problem of getting my daughter, myself, and my truck home. Vicki's professionalism, product knowledge, and exceptional customer service turned a stressful situation around. Putting me in the capable hands of Ryan and the Aztek Rental team. They set me up with a truck and vehicle trailer so, I was able to get back on the road home. I can't say thank you enough to the folks at Aztek they were simply amazing! Everyone from the Customer Service person to Vicki at equipment scheduling, to Ryan and team at Aztek Rentals provided exceptional customer service.

Stefanie I.
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Don't tell customers they have until the next day to return a truck and then charge them for it.

ALLISON D.
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Jennifer W.
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Richard T.
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expand hours

Craig M.
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GLORYS H.
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jon M.
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Michael S.
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The truck was clean but was in serious need of maintenance. I noticed when I started driving it the steering wheel was off center but didn't think a whole lot of it. When i got on the highway anytime the truck went over 45-50 mph the front end would shake and hop violently, enough that my passenger was getting very nauseous. This was my first time renting a truck from Uhaul ( I have rented trailers in the past with no issues) I just hope that this was a isolated incident and not a regular occurrence.

Angalica G.
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Had computer issues and the staff did not have patience. Some of the staff tried very hard to resolve the issue of returning my cash deposit and that was much appreciated.

Kevin C.
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Jennifer S.
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jodi V.
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MARY R.
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KELLY M.
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Loraine and Chris I believe we're their names... They were so kind and helpful. They made the drop off so easy. Very nice people. Good to know there are caring people in this world. Loraine from Aztec Rentals even called to make sure we knew we could drop it off after hours if needed...very kind and went above and beyond to help me. This is my first experience with U-haul. I will definitely use them again and recommend to others. Thank you again.

robert H.
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Shawn M.
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Terry H.
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john R.
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Ryan did a great job hooking the car hauler up and making sure everything worked before I left. Apprecfiate his help and patience.

JAMES P.
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Very wonderful people. Would recommend this location to anyone using uhaul.

Terry H.
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Wonderful service by Lorraine and Gary.

DEAN G.
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Thomas S.
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went out of their way to help me

Nicole F.
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Everything is good as is

Juanita S.
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julie H.
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Folks at site very friendly & helpful. Very good experience.

donald O.
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Excellent service, couldn't ask for more .

michael M.
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donald O.
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None

Michael T.
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Robert P.
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dan B.
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Have vehicle clean and test drive. Floor and ashtray were dirty and odd wind flow while driving caused a loud irritating whistle for 1250 miles.

KATHLEEN L.
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Update your computers. Online I was approved for car trailer but when I arrived at location to pick it up, computer would not approve the rental. If there were another rental company I would most definitely use them until you did something about the computer programming. I would not recommend UHAUL to anyone at the moment. Not just one location. It isn't the location's fault that you can't get your crap together.

Farid G.
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good experience it has been great

ALLEN H.
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Truck wasn't in very good running shape. It had problems going but I'm assuming that it was because people drive it and dont know what they are doing. The outside was very beat up also

Emmanuel M.
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Josiah M.
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John R.
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Very nice staff and helpful

David V.
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Great seamless experience

Ron N.
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Quentin was unbelievable. The best U-haul experience I have ever had. Thank you!

richard C.
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Cecil K.
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this location was great but my uhaul experience was a disaster because the original reservation was at another location and when I got the truck it would not start. I had to drive to another location and get a different truck and it delayed the start of my moving.

Justin C.
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Ryan A.
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Truck was very clean and staff made move easy

aztek R.
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timothy C.
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Ann M.
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I am not happy at all I took a pic of the fuel it was under quarter of tank I left it at that and I still got charged

harold A.
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Monica L.
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Terrible place. Terrible scammers.

jim S.
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The only thing I would of liked to have was more mileage then 20 miles for the local people. Other then that it did the job that I borrowed it for. Would rent it again. The staff was very professional. And freindly. Thank you.

Joell R.
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Customer service is the best and they are very accommodating, I give them 5 stars.

Rachel M.
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Jay J.
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michael W.
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Thanks,,,,

timothy C.
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John V.
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Joell R.
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Kreigh S.
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was not a clean well kept location. second rate at best, the location I requested was not available for some reason. I will not be renting from that location again.

david P.
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Great service. Great people.

gary M.
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All was perfect, folks on site were great, knowledgeable and really helpful.

gregory T.
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Excellent service, thank to lorrain for all the assistant. Very professional business.

Joe E.
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Customer did not leave a comment.

brooks C.
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Jennifer W.
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John R.
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Dominique M.
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shawn W.
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Joell R.
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ken R.
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Very caring and friendly staff

robert S.
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The truck we rented the mileage was off by a few miles and the gas gage was not reading right. But as far as the truck ran fine and everything else worked fine

Ed K.
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Lorraine was flexible when a winter weather forecast forced us to move our plans up by a day.

Adam M.
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Customer did not leave a comment.

Adam M.
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HEATHER G.
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Nothing...The experience overall was excellent. The lady at Aztek Rental was extremely helpful and very friendly. She made my experience so much less stressful. I would recommend this place to anyone. Thank You.

PHILLP D.
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The above covers it.

JUAN F.
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Customer did not leave a comment.

DEBRA D.
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Have decent tires so you can drive the truck in all weather conditions. All i was able to was spin the tires on ice and moved nothing

Pauline S.
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They were closed before listed close time so I had to use drop box.

Rebecca M.
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Richard P.
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Steven C.
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A very welcoming atmosphere. My wife and I were very pleased with the entire rental experience.

James C.
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The drop off in Oxford not good at all cause will not accept trailers but the new dealer nearby in Wildwood is very nice so please note this deficiency in service attitude!

Morris P.
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The staff was GREAT!!!!

david P.
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Customer did not leave a comment.

Billy R.
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This location was closed before the posted time on 7/3. I had to leave the dolly there without being able to confirm it had been checked back in.

stanley R.
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Overall excellent, professional service.

Shane R.
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Fast and easy

JUAN R.
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Customer did not leave a comment.

Stephen L.
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James C.
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Awesome customer service I needed air in my left rear tire and they went above to make sure my Honda was safe to travel. Thank You !!!

John F.
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Again, GREAT people!

John S.
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Friendly and knowledgeable people at this location. I would use them again.

rick P.
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Customer did not leave a comment.

ROY K.
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not a thing,the truck ran good and we loaded everything in one load

No reviews have been submitted for this location.

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