They’re always pleasant and helpful at this location
Cary H
Ace Hardware of Ashtabula
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ashtabula, OH 44004
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThey were super helpful to my daughter when she called. Nice and friendly.
Raena FSuper helpful to my daughter when she called. Definitely recommend.
Raena FThe vehicle I had contracted for had not been returned by the previous user. So, I had to take a vehicle that had far worse gas mileage, which cost more than I had anticipated. Unfortunately, I had a contract to be performed at a specific time that did not allow me the opportunity to shop elsewhere. The folks at Ace were apologetic and it clearly was not their fault but, I was stuck between a rock and a hard place. I am not happy about the situation that cost me more than I would have otherwise paid. The vehicle was clean but visible damage on the outside. I would recommend this location if it had had a backup vehicle the same as the one I originally had ordered.
Debora HAc was wacky it would switch settings every bump we hit. And exhaust part was glowing might need to be replaced soon and I didnt like that I had no clue of refund for miles and since my bank is not local it will take 7 to 10 days which my bank is in ohio and a known bank.
Desirae M