Apparently things were switched the evening prior to my reservation time. When I arrived, the app wasn’t allowing me to pickup. By chance, a worker was there for other reasons than me and helped me out. I worry that had she not been there, I’d have had no way of getting it sorted out as I was picking up before opening hours. As it was, with her help it took over 1/2 hour to pick up because of the issues. Big delay in my moving day start time.
MELISSA Z
Ace Hardware of Ashtabula
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ashtabula, OH 44004
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Customer Reviews
- 5.0 Average Customer Rating
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Excellent service Clean, reliable vehicle Friendly, helpful staff
JAMES K$1.00 per mile is very unreasonable The vehicle had a broken windshield, but I drove it anyway.
RUTH LSkyla and Aaron are pretty awesome. They helped with all my needs in a very timely manner.
JEFFREY MI had to quickly change pickup locations, due to the original pickup location 2805 lake Ave Ashtabula Ohio, not answering the door or phone, with a written sign by the open sign stating “be right back” I waited 20 minutes after my pickup time of 9:30 am. This is unacceptable and this location should be shut down, due to incompetence!
MATTHEW T