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Jose M
Customer Reviews for BAW Resale
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Barbra Wilson was the lady where we dropped off. She was very helpful and polite. Will use this location in Beaumont.
Tony HService was great
ella tYou should not promise someone a time for drop off then turn around an charge to verify the drop off after booking . This is ludicrous
kelly gThe only questioning factor I had was the drop off location…..it seemed a little sketchy but overall it was great service
Miguel PTotal rip off took 2 weeks to get a receipt and I had it for 24 hrs and I had to pay for 4 days on a car trailer I had for only 1 day STAY AWAY
Roy GThe personnel at the Calder location was very pleasant and helpful. I would recommend this location to my friends.
Paul DThe location is in a bad part of the neighborhood. There’s a parking lot across the street that homeless people have made their shelter.
Lenette SNever received my money back, called and they seem to not have any information on which truck I use or anything to help figure why they took my whole deposit .Did everything I was suppose and put the gas exactly where they left it, the move was local and down the road but some how they took my whole deposit.
Sintasia BThe lady Barbra that is over this location very rude and lacks business ethics. She does not know how to talk to people over the phone. U-haul should not let her be a contact for them. They will give you the wrong key and call you harassing you to make it seem like you did something wrong. The young lady that works for the actual store was nice and sweet. I would not advise anyone to pick this location if avoidable.
Chidi OI think the service was great
Alton G