Customer Reviews for BP Bridgeville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of BP Bridgeville

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Joanie R. on

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It was easy and they made sure we only got charged the amount we traveled as we have a much higher mileage rate. Thank you for you honesty ??

Sherri D. on

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Christina B. on

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Daniel N. on

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Angie S. on

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Deborah W. on

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Kierstin S. on

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EMERSON P. on

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The brake light on my rental was ragged and torn but the service personnel gave me a new wire to use.

MIKE T. on

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Stephen S. on

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Judson W. on

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Lisa B. on

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The vehicle was not clean. There was trash on floor. Cup holders were wet & sticky. I had to clean interior when I go home before we began loading.

Stephen V. on

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Bradley S. on

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Gary S. on

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Nothing.. He helped me big time to discount and drop my trailer

sharon M. on

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hilary K. on

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Patti C. on

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bettie K. on

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Gary H. on

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Brian M. on

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It's a busy convienance store, clerk was helpful but he had a lot of other customers

Steve S. on

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Everything was perfect the store owners done a great job' Thanks

Donna F. on

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Bryan S. on

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Glenn W. on

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Thomas E. on

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Robert V. on

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LASHONDA C. on

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Location was not knowledgeable of the return process and how to address discrepancies with the quoted return time. As the customer, I had to resort to calling customer service and actually have the personnel at the drop off location talk on my cellphone to confirm contract information in an effort to not be charged additional fees. Unacceptable. All points of communication as it relates to the contract itself, as well as the fees associated with it should be clear and available, be it electronically or otherwise. Customers should not be hassled with calling customer service to avoid paying money they are not liable or expecting to pay, when they have a "live" uhaul "representative " in front of them. Educating your uhaul contractors on all processes would be helpful and imperative to ensure customers have a easy, hassle-free experience.

Stephen F. on

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mustafa K. on

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Dont show items available when ordering online if it s not available at that location. calling back customer about you dont have it is just too inconsiderate and inconvenient. Call back customers for confirm the time.