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Customer Reviews for B&S Transport
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The one employee at this location was not trained and struggled to assist me. The 10 ft truck did not have a working air conditioner but since I had picked up the truck I was obligated to keep it and call for repair. Only after paying and signing documents are you given the U haul and then expected as the customer to document it's condition. And on top of all of this stress I was charged more than my U haul quote. I showed the untrained employee my quote but she had no knowledge on how to correct this and recommended I contact customer service. I did call U Haul support and the telephone representative insisted that the price difference was taxes despite my explaining that the base rate was different. I have now emailed U Haul customer support about the pricing issue and not received a reply. Overall renting a U Haul was a stress full experience with no customer support that I would not recommend but probably cannot be avoided since there are so few options in our area.
Winona MI dropped off after hours so i didn’t interact with anyone, but the experience was easy.
Scott SThank you !
Blanca LGreat service
RAMIRO GGreat service!!
JULIO OCheck before giving to customer. There was pottingsoil all over in the cargo area of the truck. I still returned clean after swiping.
SONIA BGreat Service from these people
DIANA FMuy buena atencion!
MIRNA GThe personal. Very Professional, Freandly, Informative, good location
ERICK BEverything went well, no issues
ROBERT RThe trailer is clean but need inspect the tire before rent a lost few hours because 1 tire this no good
RICARDO RNone
EDWARD LNothing
EDWARD LThe couple that assisted in the rental of the trailer were very kind and helpful.
James MNothing
ROGER GOn the Uhaul app it only gave me 2 drop off locations which were not close to my destination. It should show more there was one 10 minutes from my home which is where I dropped it off.
Ronald BHave a ramp door for motor cycles & wheel choke!!
ARTHUR KStaff were friednly patient and helpful.
Richard V