The service was horrible they gave us a hard time even getting the keys to the truck, when we had scheduled movers waiting for us that we had to pay by the hour. The gas and mileage recorded was not correct and we still ended up getting charged almost $100 extra because we didn't bring it back on a full tank which we got it on a quarter tank and the mileage was over 100 miles more than reported and we got blamed and charged for that. I took pictures to prove that so it's hopefully in the process for refund. Our U-Haul services over all was very unprofessional and disappointing.Jason B.
Customer Reviews for B&E Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JIMMY W.
This location has convinced me to use Penske or another competitor next time I need to move. No way will I use U-haul again if I have a choice. U-haul needs to get rid of these independent sites that could not care less about the customer $$ they get from U-haul without doing anything to earn it. They are shitting all over U-haul's reputation.Lawrence S.