These people started charging my card for ridiculous things. 1st charge was under $20. Then one in the $50 range and then another one around $85. Then I call and they say I brought the fuel back too low (it was at 1/4 just like I received it) So U-Haul sends a demand for payment because all that was declined due to my card info being stolen. Then they charged me $40 for an extra day. I was 30 minutes late. No one was waiting and that truck sat there for a while. Now they are randomly trying to take the $85 out of my account.
MICHELLE T
Customer Reviews for Bandy Ranch LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank for helping me get this done. Pick up and drop off was fast and easy.
Audrey RRenting from Bandy Ranch was a pleasure! Their staff was so polite and professional!! They hooked up trailer and all!! Would recommend to everyone!
Damon BThis place is advertised as a 24/7 drop off. I just happened to be lucky enough to return it while they were having the dumpster emptied. Otherwise the gate would have been closed and I wouldn’t have been able to return.
brandyn hWe had to jump start the battery of the u haul but other than that it was good
Tracy O