Customer Reviews for Bargain Center Thrift Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bargain Center Thrift Store

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Chap B.
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Customer did not leave a comment.

chardell R.
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Customer did not leave a comment.

Myla H.
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Mr. Steven and Mr. LJ both demonstrate amazing customer service. They are knowledgeable and proficient. They are thorough and great at multi-tasking. I would recommend and will definitely use Bargain Center Thrift Store when in need of uhaul services. Very pleased and they get a five star from me.

Michelle B.
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Great staff

Nardia H.
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Customer did not leave a comment.

Eleida T.
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Stephen is the BEST ! U-HAUL representative in the USA God Bless him !

Robert S.
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Customer did not leave a comment.

PATRICIA B.
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I returned the trailer at about 11:00 on Saturday night, I couldn't get the trailer unhooked from my truck, I called the 800 number for instructions and stayed on the phone for at least 1 hour, and never got anyone to answer the phone. I held on until my phone went dead. I will never rent from haul again!

Keisha G.
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Make sure to clean the truck before renting it out again. Also pay attention to customer so that they are not missing equipment they paid for

Curtis B.
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Curtis B.
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Curtis B.
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LEE T.
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Keep it moving. Each condition and circumstance are different. The personnel at this location were able to meet my needs under unfavorable circumstances and conditions to my satisfaction. The mission was accomplished. "Thanks U-Haul."

Carolyn T.
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Robert R.
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Debra M.
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They overcharged me . Charge my card 73.00 then 50.32 what is this a scam or What I want my money back on my card immediately.

Breauna B.
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I was overcharged. Uhaul promised a credit and then I was charged again.

William A.
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The service is fantastic. Rinse wash repeat.

Lloyd B.
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Customer did not leave a comment.

STEPHEN B.
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Curtis B.
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veronica W.
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The staff is very friendly and knowledgeable and so eager to make sure you have the right uhaul for your needs very thorough I really would recommend my family,friends,and strangers

KATHERINE S.
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Exceptional service. Clean truck. Friendly and knowledgeable service. Will be back.

Conchita R.
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Customer did not leave a comment.

Oscar S.
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i think that the u haul corporation could do more to promote this place, i move right up the street from this place and it did not come up as a drop off spot for me, i were told about the place , from a neighbor

April W.
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Not charge their card twice and give the credit that was supposed to be applied

LaDon J.
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Bruce H.
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Katherine S.
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I had the best experience! This team was so helpful. I will definitely be back for any u-haul needs.

John H.
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Mary F.
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schenita M.
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Buena V.
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Victoria L.
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Mikayla J.
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After initially being told the rate was $62 and change I was charged $137 and charged again for $140, so I was charged twice for the rental and the charges are no where near what was discussed before rental.

Daryl N.
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Freddie H.
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Curtis B.
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Grade A Service. They are doing a good job in the community in which they serve.

Alan L.
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The front left tire on the inside was worn very bad.the truck pulled to the right very hard.the fuel mileage ways not good.

Russell B.
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Presdelane H.
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Curtis B.
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Veronica W.
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I really appreciated the top quality of service starting with a friendly smile, respect, having patience to explain instructions of what's required for the truck, and overall showing consideration of the person as well as the property. Thank you so much, I will definitely tell others about this location.

Curtis B.
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Robert C.
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Deborah T.
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Rep could not give me a hard copy of the contract.

Myla H.
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Staff is very friendly and the gentleman that took care of my rental was very knowledgeable, attentive and intuitive to what I needed. Also, I must say an awesome experience shopping around Bargain Center, while completing my rental. I was able to pickup some price friendly items and the young lady cashier was a joy. I will definitely be back. Thanks for a wonderful experience.

Jason H.
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Customer did not leave a comment.

Gilbert B.
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John M.
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The service representative at the center was absolutely great. He was prompt, courteous, and very helpful. He went above and beyond the service that I have experienced at any other U Haul location. I recommend that he receive recognition for his excellent service. Employees like him are hard to find. Aside from the U Haul location, I contracted to use a moving service that was advertised on the U Haul website. However, the mover, Rocket Movers MGM, did not show up for the job assignment. I spoke to them the day before the job time and they assured me that they would be at the location on time and ready to work but they never showed up, even after I contacted them that day to see why they were "no shows". I have submitted a claim against the company but i recommend that U Haul ban them from its website. They give U Haul a bad reputation due to their association with the company. I will never recommend them to any one looking for movers. They left me in a lurch and cost me time and money.

Margaret S.
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Nothing, everything was perfect!

Keith B.
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I reserved a 26' brand new truck. When I went to pick up the following day I was told I could not have that truck and given a much older one. I seriously thought I would not make it to my destination. Truck ran horribly almost stalling out several times. Not to mention it was completely out of gas. When I turned truck in there was a major problem with the contract. The truck number was for the original truck reserved not the one issued. District and regional had to be called to see how to handle. I will be needed to rent another truck within the next week to complete my move. It WILL NOT be from U Haul which is the only company I have ever used. I'm a VERY unhappy and dissatisfied customer and will let anyone I can know.

Cynthia T.
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Nothing, everything is ok.

Jennifer C.
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Customer did not leave a comment.

Jose M.
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Truck tires were out of balance , used way too much gas . We usually have no problem with uhaul but this move was problematic. From Montgomery to Dothan twice it took 100 dollars in gas . That's way too much ! Additional charges were over 100 dollars after 143 dollars deposit . Only 16 dollars of that was gas charge , the rest was mileage . Still way too high !

markus S.
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Debbie R.
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The service was EXCELLENT

Stephanie H.
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Curtis B.
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Keep up the good you're doing in the community and surrounding areas.

Eugene W.
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Bueno. Perfecto, y nada problems todas.

Thomas J C.
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Paul W.
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Jerry H.
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Location is in the hood and have undesirable hanging outside. Takes away from the experience and downright scary to most. However the guys running it was polite and efficient. Overall good experience at a bad location.

Kenith I.
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Clean, professional, convenient.

Buena V.
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This location is convenient to my home. I witness the contribution they make to the community with the food give-away. That makes me want to continue to do business with this Thrift Store and Uhaul. The Staff were helpful and understood my frustration with renting the truck and moving. Thank You!

Michelle B.
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Great service!

Curtis B.
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Customer did not leave a comment.

Wanda S.
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The building was hot no air conditioner located inside a thrift store outside was dirty and had boxes of rotten vegetables about.. but the uhaul rep . Steven was wonderful .. very helpful and friendly he needs a new location he does such a wonderful job I can only imagine how far he could go if he had a better building to operate from ..

Charles S.
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The associates were not helpful. They left the store while we were in the middle of our struggle to get the online check in working. After an 1 1/2hr on the phone and online we get the key unlocked and head over the truck reserved for us. The truck was dirty inside and out and the truck did not contain ANY of the materials we ordered and paid for on line. In addition the gas tank was not full. We had to travel to another store to pickup our ordered supplies which they were not fully equipped to give us due to being of and the associate could not help us get a refund on the items that were not available. So the next day I had to get a refund which took 45 mins and 4 transfers. The worst experience in my 10+ years using U haul. Unbelievable!!!

MICHAEL S.
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Customer did not leave a comment.

Teresa S.
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Steven J.
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The location is poor. It's in a horrible building where there is no air conditioning. I felt sorry for the workers. That said, the work was efficient, perfect, flawless, comfortable, friendly, wonderful. The facility is less than desirable.

Bertha D.
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When I reserved the U-haul, I was quoted $19.95 per day but when I picked it up it was $39.95 a day.

Curtis B.
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Customer did not leave a comment.

Marcus S.
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To have more selections available for trucks

Ronald K.
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Hope W.
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Steve was very helpful in helping me get the truck. He was informative and knowledgeable. Would definitely recommend

Curtis B.
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The Staff could use another terminal to handle the overflow of customers.

Donald H.
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Since it was a personnel-free pickup and drop off, it would have been helpful, up front, to know the steps for returning vehicle. I was rushed as I didn't anticipate all the photo taking required.

Curtis B.
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Mark Y.
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This location needs to stay open later.

Amy J.
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Jeffery N.
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Truck was Dirty

Kelly T.
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James O.
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Renee F.
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Great customer service at the location. I was very pleased.

Bill D.
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Homeless people all around, manager distracted. I wanted something close to the interstate, not in a rough section of town.

Eric R.
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Great

Brian J.
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Customer did not leave a comment.

Djemanesh A.
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Customer did not leave a comment.

KISMAS H.
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Johnny J.
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Curtis B.
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Lynn L.
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Stephen M.
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Customer service needs to communicate better; I requested one location but was given another w/o being explained why.

jamika H.
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Customer did not leave a comment.

Yolanda B.
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James R.
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Sandra W.
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The personel here are outstanding! Check out was quick and smooth. As an additional bonus, afterwards I did a bit of shopping

Mark P.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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