the drop off location charged us an extra $21.45. it says for after hours service fee, this location is open 10am to 10pm. we dropped off at 6:10pm.RAYMOND C.
Customer Reviews for Baseballs Dairy Diamond
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Right trailer light worked intermittently for entire trip. Top half of the license plate is missing. Paid for Trailer in the kitchen and was then told "ok you're good to go" Received no assistance or instructions for the Trailer. No one even checked to make sure I took the correct Trailer.Matthew H.
i wanted carrier at 9:00am got it at 10:30 they didn't open up till after 10:00. an got no paper work sent to my e-mail lot of good that did me on the road .tire straps didn't work right. i finally got them to tighten up. oil them would help. tried to call them to see when they were going to be there. didn't work. very sad. i use u-haul a lot on carriers an trailers. you guys have went down hill NOT HAPPY AT ALL!!!!. wanted to take an drop off at circleville where i wanted to pick up originally. was told i couldn't because of one way. over 30 miles out of my way since i live over 10 miles from the location i had to drive three times where they said to pick up at. the location i wanted dynahoe was less than 5 mins from my house on 56e not right way to do this. another customer was there at same time as me to pick up a truck they gave her a $50.00 dollar discount because of late pickup an when i wanted to take to circleville it was going to cost me a extra $100.00 to do it Robert krobert K.
Customer did not leave a comment.David M.