Tires a little short on tread but, didn't have a problem! Very friendly manager/owner!Frank T.
Customer Reviews for Bay Treasures
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The Truck ran great no Problems. The service was wonderful and all around was a very good experience.Mike S.
Customer did not leave a comment.Sheila T.
Truck was not inspected before it was put back in service. Gas usage was excessive and when the truck was returned in Kaycee a fuel leak was discovered. The leak cost much more to fuel the truck at the gas prices today.john Y.
Customer did not leave a comment.Emery D.
Customer did not leave a comment.Carol Y.
Extra helpfulJeff G.
Customer did not leave a comment.Aria B.
Customer did not leave a comment.Denise W.
Customer did not leave a comment.Leola B.
Customer did not leave a comment.Glenn S.
Customer did not leave a comment.MICHAEL S.
I DID NOT TURN THE UNIT INDONALD H.
Very pleasant experience! Not sure of her name, she was really nice.Colleen G.
Customer did not leave a comment.Karen L.
Rose was very friendly and helpful. Pleasant to do business with.Sharon H.
nice place plenty of room no improvements needed !Jeff W.
Rose was amazing. She went above and beyond and was incredibly helpful. Uhaul should be very proud to have her representing them.Megan K.
Customer did not leave a comment.Valerie K.
They were extremely helpful and they just need to make sure that the grandson is always available to help.Larissa P.
All good! Very accommodatingTodd C.
The people who run this location are extremely friendly and helpful. We have dropped off 2 different rentals there and they are always easy to work with. People are greeted with a smile and leave with a skip in their step.Leah H.
Nothing it was the best serviceCarol S.
Customer did not leave a comment.Dwight J.
This place was fine but I had already ordered a truck and paid then had to pay again.yvonnie T.
Very helpful!Chelsea K.
Tell the customers that they can buy movers that are provided from uhaul the ones in casper did thanks but now I knowTasha C.
Customer did not leave a comment.RAY L.
Very helpful and friendly staff!Keith C.
Customer did not leave a comment.Bridget O.
Very friendly and helpful. Loved the little shop inside.Jessica M.
Friendly customer service and easy process!Bridget O.
Quickest trailer drop off ever.. Very nice staffJoe O.
Customer did not leave a comment.Talayna H.
Customer did not leave a comment.Nate H.
Father in-law is moving. We did refer him to this location.GRADY S.
All goodsteve S.
Customer did not leave a comment.Shaun C.
Customer did not leave a comment.ANDREW JONATHAN Y.
The owner was very nice and owned a lovely shop! It was a great experience.Francesca R.
Customer did not leave a comment.TIM M.
Rose is extremely friendly-I enjoy renting from her. Always works to get me what I need, equipment is ready to go! . Cute little store also!Leola B.
Customer did not leave a comment.Elizabeth T.
Customer did not leave a comment.Doil S.
Customer did not leave a comment.Duane S.
Quick deal, excellent trail er, helpful staff, excellent prices. I will use again if needed.EJ E.
Very easy to locate this drop off point and the lady there was very helpful. Was to drop off the auto transport I was using in less than 10 minutes. Excellent serviceFrank C.
Customer did not leave a comment.Ken B.
Went out of their way to help me! Do not have enough good things to say about the folks that run this place.Randall J.
Customer did not leave a comment.Philip G.
Only place I'll go is to Rose. She's the best to work with every single time. She makes things quick and easy and understandable. Always so nice as well.KAYCEE JOLENE B.
It was very easy and conveniant to rent at the location. Friend people. I can not think of anything that needs improved apon at this time.donald L.
I was a little upset that there were not trucks available in my area. I moved from Rapid City South Dakota to Watertown, South Dakota but no local store out of three had any trucks or Solly's available. No location anywhere in my area in south Dakota at all. I had to drive 2 hours opposite direction to Gillette, Wyoming to get the truck. Very inconvenient and costly as well. However the lady at the Gillette, Wy location was great. Would recommend.Brandi E.
Customer did not leave a comment.Mason H.
Friendly & professional. I will definitely do business here again.don K.
Customer did not leave a comment.Derek S.
Customer did not leave a comment.Judith S.
Customer did not leave a comment.Sean W.
Customer did not leave a comment.TIFFANI S.
Customer did not leave a comment.THOMAS MATTHEW M.
Customer did not leave a comment.Todd T.
Customer did not leave a comment.Todd T.
Again, outstanding customer service!!Dave S.
Nothing she was very friendly and welcoming. Great customer service I have no complaints.Mary R.
Customer did not leave a comment.KEVIN S.
Rose was awesome! Very professional and helpful.CYNTHIA F.
Customer did not leave a comment.ADRIANNE B.
Customer did not leave a comment.Judy Marie S.
Rose did every thing she could to make this happen for us.Steve G.
Rose was wonderful to work with and very kind.Larence D.
Rose is the best thing to ever happen to U-Haul!Monique M.
Good, thorough, friendly, brought the paperwork out to me and I was able to leave in a timely manner.CLAIGH J.
Customer did not leave a comment.Ben W.
Customer did not leave a comment.Craig S.
Very friendly and helpfulWindell L.
Nothing. They were wonderful.lisa B.
Customer did not leave a comment.Jayanne A.
Customer did not leave a comment.Sue W.
Customer did not leave a comment.Stanley N.
Customer did not leave a comment.Jennifer S.
Customer did not leave a comment.Scott Allen K.
Rose was super nice and helpful!!Joseph K.
Customer did not leave a comment.AMBER DANIELE B.
Nothing. Great service and trailer. Thank you.Blake V.
She meet me at the door ready to help me.Rosealie J.
Customer did not leave a comment.Terry M.
Customer did not leave a comment.Joanna J.
Customer did not leave a comment.Jeffrey B.
Rose did a wonderful job getting everything I needed in short notice.. Is go back to Rose over anyone else in Gillette Wyoming...Karen S.
Customer did not leave a comment.GILBERT S.
Great people to work with ! Very friendly and helpful !!KAYCEE B.
Uhaul needs to update locations, I had set up to drop at another location, that did not exist. Frustrating at 0100 in the morning and trying to finish the trip.Richard K.
Took a little long on checking, but took care of the mileage issue. Looked like the previous user mileage was not recorded.CRAIG S.
Customer did not leave a comment.Russell W.
Rose and her daughter Casey were wonderful. They went out of their way to help us secure a U-Haul truck to return home to Wisconsin after our trip west to Washington was ended by a Whitetail deer in eastern Wyoming. Even picked us up at our hotel since our car was no longer functional. We highly recommend them!Tom B.
Great!!! AAAA+Tracy C.
Very friendly and quick process great experienceMichael C.
Customer did not leave a comment.Kip M.
Customer did not leave a comment.LUKE D.